When I try to  upgrade to version 4 on my i pod when synced it says i am not connected to the internet yet I am any ideas pleaseas

Can anyone help I cannot upgrade my I pod touch from version 3 as when i try on the update available prompt box
it says i am not connected to the internet yet i am???

Try disabling any firewall or anti-virus software you may be running on your PC when you attempt to do this.

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