When i went to use my new headphones the metal piece was broken. Question about sending in broken pair.

I was really sad when i realized that they were broken. I filled out a replacement thing, but i'm still a little confused. They send me the replacement pair, and then i send them the broken ones back in the same bag, or they charge me right? Or do i have to send in the broken ones first?

You cannot activate without a sim.
You need a sim in the iPhone to activate it after the
update. The sim does not need to be associated with an active
account; but if the iPhone is locked to a wireless provider, the sim
needs to be from that wireless provider.

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