When sending email from my Mac, Word documents do not send correctly. The recipient cannot open them. Any idea why???

I have been dealing with this forever. No matter what format I save a Word document in (.doc .docx or whatever else), the recipient (microsoft user) is still not able to open the file in word. Does anyone have any idea why? It's driving me a little nuts.

Right, I may have misunderstood what you meant by download to desktop. When I click the attachment, I can either "Open with: Text Edit (drop-down menu)" or Save. But save doesn't save to desktop. I can "Open with: Microsoft Word" fine.
When I compose an email, I click attach. I select the file that is in a .docx format. It appears to load to the email correctly, and if I click that extension, it opens correctly in Word out of the pre-sent email. After being sent, it appears in god knows what format and wishes to open from TextEdit.
Was I doing something wrong when you wanted me to download to desktop?

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I created documents in Word and when I email them the recipient cannot open them. Can you tell me why?

OK, I'm new at this so here goes.
I created some documents in Word and when I email them, the recipient canot open them. Does anyone know why? How do I fix that.

Make sure you have removed the tick for hide extensions in the save as panel and for best compatibilirty choose the format as Word 97-2004 (.DOC) or better still Rich text format (.RTF)
If the extension is not appended any one with a Windows PC will be unable to open the document.
Windows is dumb and without the extension doesn't know what programme is supposed to open the file !
That said they CAN add the extension themselves if they know what application created the document in the first place.
Also in the mail app click on the Edit menu at the top of the screen scroll down to attachments and in the pop out menu make sure Always send windows friendly attachments is ticked.

I can no longer send emails from my mac yahoo business account, but can send them directly from yahoo. just not from mac mail. I've been able to send emails perfectly fine until today. Help!

I can no longer send emails from my mac yahoo business account, but can send them directly from yahoo. just not from mac mail. I've been able to send emails perfectly fine until today. I've been on the phone with yahoo mail and they've verified that my account settings are correct and I can send email from yahoo. I can receive emails via Mac mail, but just can't send them. An error message appears that says:
"Sending the message content to the server failed." I can't send emails from my Mac desktop, iphone or ipad. Any suggestions! Help! I'm a Mac rookie and so frustrated! Thanks.

Please read and begin using Can receive email, but not send email. I had a similar issue with Comcast mail (could receive by not send) and found my answer in this letter. For me it took resetting the outgoing mail and telling the system to use a password when sending outgoing mail. If you need help with that please advise and I'll tell you where to look.

HT1277 I cannot send email from my mac but I can from my iPad and iphone

Hi Guys,
Suddenly I cannot send email from my Mac. I can however receive emails.
I can send emails with the same settings from my iPad and iPhone.
Please help!!

Your settings for the SMTP server — host name, port number, SSL/TLS or not, or login credentials — are likely incorrect. Use the Connection Doctor tool (Mail.app > Window > Connection Doctor) to check what's going on with the connections (and to get some diagnostic messages), then review the diagnostics and the current settings with the requirements established for your particular mail provider.

Why am I only given the option to create a pdf when I want to convert from pdf to word document? My plan is the PDF pack.

Why am I only given the option to create a pdf when I want to convert from pdf to word document? My plan is the PDF pack it should do it ¡

Hi,
I checked your account,you have an active PDF pack.
You need to click on Export PDF to convert from PDF to word document.
Regards,
Florence

When I set up my mail I could send emails now a day later I can not send them but can still receive them ... I can't see what is wrong .. Any answers .

When I set up my mail I could send emails now a day later I can not send them but can still receive them ... I can't see what is wrong .. Any answers .

It's not a good idea to use a network disk for both Time Machine backups and other things. By design Time Machine will eventually consume all the space on its output disk, which will then cause problem for your other files. I'd store those other files on an external disk connected to the Time Capsule. The problem with that is that Time Machine will only back up files that are local to your Mac. That means that you'll only have one copy of the files on or attached to your Time Capsule.
By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject. In the future just type a short summary of your post into that field and type the whole message into the field below that.

Apple iPad 3. BT email not working. Cannot send emails from btconnect SMTP after iOS upgrade. This is the only difference I am aware of. Can anyone help me please.

BT email not working. Cannot send emails from btconnect SMTP after iOS upgrade. This is the only difference I am aware of. Apple iPad 3. Can anyone help me please.

All resolved at last
Deleted the SMTP setting
Recreated the SMTP using the same settings
Able to send emails now
No logic - as usual - just a bug!

In system settings 15 item are not accessible, get the message: cannot open it, is not possible on intel based MAC. Items like security, i cloud user and groups network and more

in system settings 15 item are not accessible, get the message: cannot open it, is not possible on intel based MAC. Items like security, iCloud user and groups network and more.
Genius bar told me to erase the harddisk and install OSX Maverick again. This has not changed the problems with the system settings

You need to Repartition the drive as One partition which will erase all data from it and then reinstall OS X. then with the initial setup system you chose the language on the first screen that comes up. That sets the language for the whole system.
There is no other way of completely removing certain information created by a previous owner. this hold strue whether you are selling or give a Mac to someone.
To do the repartitioning you need to use the Online Internet Recovery system, if the Mac came with Lion 10.7 or above, or from the original system reinstall discs that came with it when it was new.

I recently updated my IOS software on my IPAD with the latest version and now video from some sites does not run. I did not do the update on my other IPAD and the video runs fine. Any idea why.

I have an IPAD 3 and recently updated the IOS software with the latest version and now video from some sites will not display where it did prior to the update. When I go to those same sites on my other IPAD that I did not do the softward update the video still works. Any idea why and what to do to fix it?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430
 Cheers, Tom

I've been taking screen shots for years and opening them from my desktiop. Suddenly, today, I've lost the ability to open them. I can right click on the picture and do "quicklook", but that's it. They just won't open. Similary, if I scan an image and sa

I've been taking screen shots for years and opening them from my desktiop. Suddenly, today, I've lost the ability to open them. I can right click on the picture and do "quicklook", but that's it. They just won't open.
Similary, if I scan an image and save it as a PDF file in pictures, I'm suddenly not able to open it either!
Why?

Move the com.apple.screencapture.plist file out of /username/Library/Preferences/ to the Desktop, log out and back in, and try again.
BTW, use the default 10 point setting for text. Your choice just wastes screen space.

My IPad disconnected from my home WiFi and will not accept my password. Does anyone have any ideas on how to fix this?

My IPad has disconnected from my home WiFi and will not accept my password. Does anyone have any ideas on how to fix this?

I would
1. turn off the router for 30sec and connect it to see if it fix it
2. restart the ipad by holding down the on and home button and use the slider
3. update the firmware of the router

HT4101 Since upgrade of IOS, my once dependable camera connection kit will only import landscape photos from my Sony Alpha DSLR, but red exclaimation symbol only for portrait format. Any ideas why?

Since upgrade of IOS, my once dependable camera connection kit will only import landscape photos from my Sony Alpha DSLR, but red exclaimation symbol only for portrait format. Any ideas why?
I am using an ipad2 with the latest operating system upgrade. My problems started with the upgrade to v6. Before that, portrait and landscape pics were uploaded from camera with no problems.

Hi,
I'm from germany so no 'best buy' but I think I will lock around sleeve/bag for a different product with same measures. Any tip?
The clear plastic case is not what I want. I would like to use the player without such protections. I just want a sleeve to protect the player while its in my jacket/pants.
Btw, i have bought this version: Creative Zen (maybe european version?). I also doesn't seem to have your mentioned sleeve. I also couldn't find it on the website.
Anyway, thank you,
Chris

HT1338 why is it that when emailing a word document or a pdf file the recipient receives an unreadable file from me?

Question: why is it that when I email either a word document or a pdf file the receipient of my email get these files in an unreadable format i.e. not in word file nor in pdf file formats, and consequently they are unable to open these files and read them? Thank you!
<Email Edited by Host>

On what Mac using what verison of OS X?

I have 2 macbooks using airport. I can send emails from 1 mac to the other but not vice versa. Any ideas why?

When we set up the airport we used to be able to send emails from my macbook to my husband's macbook and vice versa but can't now. We have different email addresses and it was convenient to be able to forward emails etc. Can anyone tell me if it is the airport or the way we have our macs set up. Thank you.

I really don't think it's the router. Most likely, it will have to do with the email client that you are using on each of your Macs. Unless you are running an eMail server on your local network, both of your eMail clients are using mail servers on the Internet.
If you are both using OS X Mail, you may want to post in that forum area as well to see if the Mail experts over there can help.

Sending emails from a Mac

I have recently bought myself a Mac. I have set up my normal email account (not BT) which is provided through my employers and am able to receive emails at home. Unfortunately I can't send emails from home which appears to be something to do with my Home Hub. I am certain that all the correct information has been entered as when I use another network the emails are sent without any difficulty. When I try and send I get the message:"Can't send the message using server mail.xxxxxxxx.xxx" My IT administrator can't help either!
I am largely hopeless on computers so any suggestions in easily understandable terms would be greatly appreciated.
Thanks

Simonstirling wrote:
Thank you to all who have made suggestions. I am still struggling though! I spent a couple of hours with a BT help adviser last night and he could only suggest that there was a conflict with my server and the home hub and that it could only be resolved by my server administrator.
Mmm...
I was surprised as I had had no problems sending emails when I was using my PC before I bought my Mac.
Using the same SMTP server ? In that case, I suspect you've a setup problem in your email client.
Can you reach the SMTP server directly using telnet ?
Does your mail software produce proper logs of the SMTP session ? If it does, they should show exactly what the problem is.
I will try the btinternet.com route but that seems a slow and cumbersome method.
It shouldn't be necessary if you've used it OK before from a BT broadband connection.

When sending email from my Mac, Word documents do not send correctly. The recipient cannot open them. Any idea why???

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