When starting a new page "an unknown error has occured" when closing illustrator it creates a crash report. Tried uninstall/reinstall but it wont uninstall. Tried disable startup items, services in windows. No results.

cs4

As you can see below, when I right click, I have no such option.  In the User Account Settings, I'm operating as the "System Administrator".
Any other suggestions?

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    Sylvain

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