When trying to start Firefox It hangs and does not load. I get a APPLE PINWHEEL and all functions on the laptop stop. I can only power off to stop the action.

Each time loading Firefox this happens. It just started yesterday. I have downloaded another copy of Firefox and tried that. I have download 3.6.19 and 5.0 versions and both do the same thing.I do not know what to do next

I have reviewed your suggested reading. NOTHING on this page is applicable.
I have deleted the original FIREFOX, UPloaded and installed 3.6.19 and also tried 5.0 version. I have not been able to get FIREFOX working again. I am very disappointed.
Once FIREFOX TRIES TO START the MENU BAR APPEARS AND THE LOCATION BAR APPEARS WITH NO PAGE SELECTED AND THE PINWHEEL STARTS TURNING. FROM THAT POINT ON MY COMPUTER IS LOCKED UP. Can you help PLEASE>
Pat

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