When updating my phone that took hrs caused my phone to go into recovery mode and deleted everything and wont restore to back up

Hi, i just updated my itunes and my iphone through my laptop i couldnt update on my phone because i didnt have enough space so i used itunes which took hrs, when it finally updated i guess, my phone was stuck in recovery mode so i held the home and off button and nothing helped, so i went on my laptop and it requested to reset or restore so i did what was prompted which caused my phone to be reset to factory settings which was ok because i had already backed up my phone BUT once i searched for current saved backup their wasnt any recent ones which means i lost everything; pictures, contacts, etc from this stupid update and i only have backups from 2012 for oct and sept which doesnt make any sence because i had way more and plus my phone is set to automatically sync and my current back up in january and febuary of this year are missing, so can someone explain to me what happen? oh and when i try to restore a old backup it goes back to current backup which is nothing important but apps that i could care less about.

I have the same problem (my iTunes logo is red)....... stuck in recovery mode.
I am taking my expensive iPad air (128GB) to the store tomorrow morning. they have three options: 1. they fix it on the spot (flash the ram or whatever they do). 2 they replace it, or 3. one of them will have it inserted.

Similar Messages

Software update my phone has gone into recovery mode and I cannot use it after doing the latest software update ???

I have just done the latest software udate ios7.1. the phone is showing the itunes logo and the connection lead. I plugged it into the pc and a message comes up saying this iphone is in recovery mode and must be restored before it can connect to itunes, but i cant get into the phone as the screen wont do anything. I clicked on the pc to restore the phone but nothing has happened. The phone is an Iphone5c
Please help thanks Teresa

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Note. Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...

I was updating my ipod and it went into recovery mode and wont restore it says the connection isnt working

I was updating my ipod and it went straight into recovery mode so I tried to restore it and it says it cant because the connection

Hello courtney lynn 7420,
Thanks for using Apple Support Communities.
From your post I understand you ran into an issue with restoring your iPod with iTunes. Without an error message or error code provided, the best troubleshooting step for you to go through is the article linked to below.
Resolve iOS update and restore errors in iTunes
Cheers,
Alex H.

Ipad displays "ipad is disabled connect to itunes", I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?

Ipad displays “ipad is disabled connect to itunes”, I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?
My son let one of his friends use his ipad. The next time he tired to use it he could not get it unlocked, I tired to unlock it but it kept telling me that I had the wrong pass code. With out me knowing my son continued to tire until it completely disabled it self.

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT201263 my phone is in recovery mode and wont restore. instead i receive the error message 1604. i have used alternative usb cables and am at a loss. has anyone else had this problem?

Hi,
my phone is in recovery mode and wont restore. instead i receive the error message 1604. i have used alternative usb cables and am at a loss. has anyone else had this problem?

Hi there hstear93,
You may find the information in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W.

HT201210 Iphone 4s stuck in recovery mode and wont restore , keep getting apple update server not available try later but I have and it keeps saying the same thing, all i did to get in this mess was try to update tyhe phone software , so this is an APPLE

Ive changed the DNS server on my pc, tried R,ec boot Tiny umbrella , had to use Total saver to recover my photos etc , but no idea how to change my iphone from a paperwight back into a phone, it just keeps saying the apple update server is unavailable.
Its a normal phone nothing done to it , was just updating the software when it went into recovery mode.
Ive pressed start and home buttons togerther , switched the phone off and on , switched the pc of and on and made sure i have the most recent version of itunes.
What next any ideas, thanks?

Hi there...
Actually I was stuck with this situation yesterday. Here is what I did to overcome this issue: I hope it helps.
To start with, here are few things to you should make sure of:
1- You have the latest version of iTunes. You may try to uninstall and reinstall iTunes.
2-Restart your Windows.
If still no luck, try editing the Hosts file, here is how;
1- click on RUN then copy and paste the following:
notepad c:\windows\system32\drivers\etc\hosts
2- look for gs.apple.com
3- if there are numbers infront of it just delete them or just type # before the numbers.
4- Save the file and try restoring again.
Note: you should have administror access to edit the Hostes file.
put your iphone in DFU mode before restoring.
I hope this helps. It did for me

My phone randomly went into recovery mode and will not turn on, how do i get it to turn back on without lossing my information on the phone?

How do I get my phone turn on and get out of recovery mode and save my data on the phone?

Try using RecBoot to kick it out of Recovery Mode.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

Downloaded new ios 7.0.4, now i phone 5 is in recovery mode and wont come out.

So i downloaded the new ios download 7.0.4 and my phone restarted and went straight into recovery mode, everytime i try to restore the settings with i-tunes a message appears saying 'the i-phone could not be restored. an unknown error has occured (3194)' what does this mean and how can it be fixed? Would the apple shop genius be able to resolve this problem as it occured while downloading the new software?

See the following. Do not omit the Additional Information paragraph.
Try changing the DSN for Google DNS servers.
Using Google Public DNS - Public DNS — Google Developers
Try on another computer/another network

What to do when my ipod is stuck in recovery mode and wont restore

please hlp me

It says you have new updates when you do the update it says an error and you have to restore but when you restore it has error and now I am stuck in the recovery mode

HT201412 my phone goes in to recovery mode and flash logo connect to itune, when i connect to itune the msg disply update software and i click that than dwnld software to itune, when software dwnld and installing to my phone after smtime msg disply "error

my phone goes in to recovery mode and flash logo connect to itune, when i connect to itune the msg disply update software and i click that than dwnld software to itune, when software dwnld and installing to my phone after sometime msg disply "errore no. 21" and software not install to my phone

From TS3694:
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

I started the newest update for my phone but when it started installing it to the phone, a error message showed up and now my phone is stuck in recovery mode and itunes wont recognize it. what do i do?

started the newest update for my phone but when it started installing it to the phone, a error message showed up and now my phone is stuck in recovery mode and itunes wont recognize it. what do i do?

Any numbers or other details on the mesages given?
Did you try to connect in recovery mode again? iOS: Unable to update or restore
In case your network connection timed out, check your security software settings: iTunes for Windows: Troubleshooting security software issues

HT1369 During the updation of 10.7 version of Itunes on my iphone 4s, my phone has gone into recovery mode & is not showing up in i Tunes nor in my computer (windows xp). What shall i do so that my phone gets connected & running??

During the updation of 10.7 version of Itunes on my iphone 4s, my phone has gone into recovery mode & is not showing up in i Tunes nor in my computer (windows xp). What shall i do so that my phone gets connected & running??

Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors

Tried updating my iPad mini to iOS 8, it went into recovery mode and when I try to update then restore it on iTunes it says the download will last 300 HOURS and then it says something like "Connection failed"?

I tried uppdating my ipad then it went into recovery mode. I thought "oh no problem, my phone has done this before". So, I hooked it up to iTunes and started to restore/update it, but when the update began, it said it would take 24 hours to download. Already abnormal. Then, the number kept rising higher and higher until it got to 300 HOURS. Then, once it reaches a certain 300, it says "connection failed. please check to see that you have a working connection or try again later" or something like that. So, my iPad is now stuck in recovery mode and I can't exactly talk to people now. What do I do?

Hello aZaa4401
Sorry to hear about your issue. I would start your troubleshooting with the article below to check to settings of your computer to make sure your connection is good to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Regards,
-Norm G.

When i turn on my itouch the screen tells me to plug into itunes, i do that and it tells me my ipod is in recovery mode and to restore it, i click ok and click restore then it does it all over again and nothing happens. what do i do?

when i turn on my itouch the screen tells me to plug into itunes, i do that and it tells me my ipod is in recovery mode and to restore it, i click ok and click restore then it does it all over again and nothing happens. what do i do?

Hi tgoit2015,
If you are having issues restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden

After an 'error' occurs to update iOS 6 , phone is stuck in recovery mode and only option is to restore? ):

I don't think I back uped anything. I assume it was already going to do that like most times..
I downloaded and updated the phone with the iOS6, but then an error occurred saying that the phone can't be updated. It then turned into recovery mode and suggests that the only way to use the phone is if I restore it.. which I really can't do! I still have lots of photos..
Please, I regret not having backing up just in case, but is there any way to somehow 'undo' the recovery mode and bring it back to normal (regardless of which iOS it has)? Please, I really would appreciate a solution, any solution.
Thank you.

What's wrong with you guys.. you must ALWAYS back it up before anything major like this.
If it's not too late, and i do not know if this will work or not.. but download something like TinyUmbrella or any program that will allow you to kick it out of Recovery Mode and back to regular. May or may not work but worth a shot.

When updating my phone that took hrs caused my phone to go into recovery mode and deleted everything and wont restore to back up

Similar Messages

Maybe you are looking for