When uploading photos to Photobucket or Imgur or select forums either nothing happens at all or I get the "connection was reset" error. I have no problem uploading photos to other forums and FB. Firewall disabled, Spyware Doctor OFF, UAC off. Win 7-64.

I have cleared the cache and history on both IE and firefox. When I try to upload photos to Photobucket, I get "IOException" and when I try to upload photos to paleoplanet (yuku) I get the "The connection was reset" firefox error. I can upload photos to FB and other forums just fine. I tried to use Imgur instead of Photobucket and I get a similar failure.

Hi Trond,
Extremely helpful observations here. Am sure quite some folks will hit this thread!
Regards,
Srikishan

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I keep getting "the connection was reset" etc when logged onto my bank.

When logged on to my bank (business account) and setting up weekly payments I can set up a couple of them but then I get the "the connection was reset" etc error message. If I try to log in again I just keep getting the same message.
Then I have to open up Chrome, log in to the bank, and finish the job with no trouble at all. Generally I prefer to use Firefox; but maybe not for much longer!

Thanks cor-el, I'll give your suggestions a try next week when I have to log into the bank.
Will let you know how I get on; I just hope I won't have to keep on doing it every time!

WHEN I TRY TO GOOGLE SOMETHING, I GET "THE CONNECTION WAS RESET ". WHY?

I CAN GET ON INTERNET FINE, BUT WHEN I TRY TO GOOGLE SOMETHING(OR YAHOO SEARCH) I GET PAGE WITH "THE CONNECTION WAS RESET WHILE LOADING PAGE". THIS HAPPENS ON FIREFOX AND SAFARI. ONLY,NOT ALL THE TIME. SOMETIMES GOOGLE PAGE POPS RIGHT UP. SATELLITE PROVIDER HAS NO CLUE.I AM AT A LOSS.

Welcome to the Apple Discussions!
I do not have any idea what your issue with your Mac could be. What happens if you query MS Bing?
Writing in all capital letters is considered shouting at folks by internet protocol. Most folks here avoid people who shout!
Dah•veed

I am receiving a "Problem loading page (The connection was reset)" error when I open certain websites. Sometimes I can only open the homepage and not the log in section for a website, othertimes the other way around.

Amongst other things, I've updated all Firewalls to grant Mozilla access, rebooted the computer, checked your FAQs but I am now running Trend Micro Titanium Internet Security (not the original Trend Micro, which your FAQ is out-of-date for anyways) and you don't have any advice in regards to that program. I receive the same error page when I try to update any of the Plugins which are indicated as requiring an update in Firefox's Plugin Check & Updates page.

''iamjayakumars [[#answer-685843|said]]''
<blockquote>
What security software (firewall, anti-virus) do you have? 
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program. 
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process. 
See: 
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
</blockquote>
Re: my security software: I use Windows Firewall and Microsoft Security Essentials (also Malwarebytes Anti-Malware, if that helps).
I've now tried the above link's instructions for configuring Windows Firewall to allow Firefox access. It may have helped slightly with the error (which seems to be happening a bit less often); however, the primitive-looking-web-page problem is if anything worse, pages are INCREDIBLY slow to load, and the error remains frequent (can't tell if this possible respite is just temporary, or even mere wishful thinking on my part). In any case, though, my original problem hasn't been solved yet.

Firefox is now hard to load, and no matter what I click on for a web page, or even my mail I get the connection was reset and I have to hit the try again button 5 - 6 times usually to get the page to load.

I updated internet explorer also changing my server provider so that my web page contact emails would go thru. I have quest broadband and could not use my yahoo accounts as they are not compatible, had me open a q.com email will transfer to outlook for my web pages. That all works, but now firefox is acting up.

Many business users chose to use the downgrade option to XP until Windows 7 had been out awhile longer ,which may be what happened on your machine. Where I work, most all of the machines still run XP.
Recovery Disks contain the OS and all drivers/software for a specific model. A plain Windows disk contains just the OS.Not sure which you have, but a true Recovery Disk set will not work on any machine.
It really sounds like you have a Windows Repair disk which requires a backup image to repair an installation.Could you confirm what exact disk you have?
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

In Windows only not on my mac. I get the connection was reset. And it only happens on my windows pc with http websites

This gos on all my windows pcs a mac with windows 7 on it, desktop with windows 7 and laptop with windows 7. this gos in and out, all the https websites work like gmail and icloud. but nothing besides that. I also have advast on all of them, I have tryed adding the firewall thing and that dos nothing. The proxy is not that problem ether. Any help ? Thank You so Much

When I did the reset firefox it worked but i still do not know why firefox would cause all the browsers to stop working?

I get "The connection was reset" when trying to open Hotmail from my bookmarks. Why?

None of the solutions provided along with this message seem to apply.

The server may just be busy.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Also check the firewall to be sure that it isn't blocking or restricting Firefox in any way.
See also:
*http://kb.mozillazine.org/Error_loading_websites

I am playing in Pogo and cannot open the games even though the homepage and others will open. The message is THE CONNECTION WAS RESET WHILE THE PAGE WAS LOADING. How do I fix this???

I am playing in Pogo and cannot open the games even though the homepage and others will open. The message is THE CONNECTION WAS RESET WHILE THE PAGE WAS LOADING.
All my friends are playing and it seems I am the only one have this problem.

The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]]

Why has Firefox 16.0.2 under Windows 7 started to give "connection was reset" error only when accessing Yahoo Tech Goups, except first access of the day?

On first access of the day to Yahoo technical groups, I can always retrieve the opening screen, but get no further. Almost all subsequent accesses in that day to Yahoo tech groups using this computer return a "connection was reset error", although I have very occasionally seen a successful access. Rebooting the computer makes no difference. No other websites that I visit give this problem.
I am running Windows7 (auto updates) and Firefox 16.0.2. This is a problem that started about 3 weeks ago, possibly directly after a Windows7, Adobe Reader or a Firefox update. I have tried clearing all cookies and the cache in Firefox. The problem is not seen on other computers running different operating system versions or different browsers that are accessing the Yahoo site through the same internet gateway.

Thanks again for your suggestions and links. I have gone through those, and am sorry to say I am not really any further forward. I have also gone systematically through the yahoo cookies, deleting one at a time. The only one that makes any difference is the T cookie, which must retain the login status as deleting it forces a login at the next access. After a login I get up to about a minute of Yahoo tech group activity before the "connection was reset" error pervades. All the Yahoo cookies are back in place when this happens. Using Private Browsing makes no difference to this behaviour.

I cannot upload photos into a web site-no problems with previous versions of firefox or IE(get error message The connection was reset)

I edit a web site set up by Joomla.
I copy & paste text to it and upload photographs.
I have been doing this successfully for months
but starting yesterday adding text is OK but when I try to upload a photo there is a delay of 3-4 minutes and then an error message saying "The connection was reset"

Your plugins list shows two Flash plugins and other outdated plugin(s) with known security and stability risks.
# Shockwave Flash 10.0 r45
# Shockwave Flash 10.1 r53
# Adobe Shockwave for Director Netscape plug-in, version 11.0
# Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
Flash Player uninstall: http://www.adobe.com/go/tn_14157 (this will remove the Firefox Flash plugin and the ActiveX control for IE)
Update the [[Flash]] and [[Shockwave|Shockwave for Director]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
*http://www.adobe.com/shockwave/welcome/
*http://www.adobe.com/downloads/
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Do a malware check with a few malware scan programs. 
You need to use all programs because each detects different malware. 
Make sure that you update each program to get the latest version of the database.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]

The connection was reset message only appearing on mozillas support and addons site

I received an error message involving a proxy when i tried going on netflix. I have the add on "media hint" which redirects the proxy through it, so i uninstalled it intending to reinstall hoping that would fix it, but i never even got that far.
When i went to the mozilla add on site, it said the connection was reset while loading the page. It said the same thing on the support forums (im on my phone now). I thought it was an https problem, but the irony is the only sites getting this error message were some mozilla sites. They work fine in other browsers.
I tried every solution i could think of or find on the internet and nothing has worked.

Are you now using a direct connection?
Check the connection settings.
*Tools > Options > Advanced > Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
Do a malware check with several malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Gargoyle https router logon not working after version 27, when I try and logon it just says the connection was reset. works fine with 27.0.1 must be a bug

I use a Gargoyle quota management router which has web access through https. It works fine with Firefox version 27.0.1 , and has worked for years with no problems. Somewhere after version 27.0.1 a bug was introduced which prooduces the error message "Problem loading page, The connection was reset, The connection to the server was reset while the page was loading" each time I go to the routers address. Reverting to 27.0.1 fixes the problem and it also works fine with Interney Explorer so it is not a firewall problem.

HI techman88,
Thank you for your question. I understand that the password for your router is no longer working in Firefox 27. Please download the new version of Firefox from your working browser and reset the profile.
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
WARNING: Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device!
To reset Firefox go to about:support and and click Reset Firefox. However if there is a saved password in this profile you can manage the passwords under Options > Security> Passwords. Please check this out as well.

I can't connect to bbc website in firefox. Each time I get the same message: "the connection was reset". Can anyone help? (Already tried clearing cache and cookies).

I can't connect to bbc website in firefox. Each time I get the same message: "the connection was reset". Can anyone help?

I can connect http://www.bbc.co.uk/ & you may be interested in http://www.bbc.co.uk/iplayer/diagnostics
Is your problem with streaming audio broadcasts to and are you outside the UK ?
If so you may have fallen prey to the BBC's Content Distribution Network which often seems to produce problems they keep re-issuing advice such as:
*''Why am I having problems listening to BBC radio outside the UK, such as experiencing poor sound quality or the station is not working?25 May 2011 20:28'' [http://iplayerhelp.external.bbc.co.uk/help/outside_the_uk/radio_problems_international/ <-- this ]

The connection was reset when navigating eBay FF15

The connection was reset
The connection to the server was reset while the page was loading.
Works fine with IE8 Just received update for FF15 today(8/31/12), did not have issue with previous release yesterday.
I've already tried clearing cookies, cache etc.

Wonders of wonders, magically, it went away. I had the same issue with FF15 and eBay both at home and at work. Miraculously, someone fixed something either with FF15 or eBay, and it is gone.
Not my router.
Not my cookies.
Not my anything.

When I open Firefox I get an error saying "The connection was reset"

I went through the articles and did what they said for a situation like this but it didn't fix it. It also says underneath "Connection was reset" "The connection to the server was reset while the page was loading."
However you can help would be most appreciated. Thank you for your time.

see if this is helpful:
[http://support.mozilla.org/en-US/kb/Error%20loading%20web%20sites#w_the-problem-only-happens-with-certain-websites Error loading web sites - The problem only happens with certain websites]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

When uploading photos to Photobucket or Imgur or select forums either nothing happens at all or I get the "connection was reset" error. I have no problem uploading photos to other forums and FB. Firewall disabled, Spyware Doctor OFF, UAC off. Win 7-64.

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