When will Satudays EPL game be available

Question

It is 13:26 on Monday afternoon - As of now Saturdays's Norwich v aston Villa game has not been loaded onto Youview catchup/demand. surely it should be available (albeit in its reduced highlight form) by now.

Answer 1

Well still no sign of it as of 11:40 -
Given that BTsport and BT Vision player are 24x7 operations the weekend shouldn't be an excuse for fixes to be extend well into the following week. 
Are the Vision people actual Bt or is this a case of a poorly monitored external contract. I think questions need to be adsked within BT as to how the server fault (assumiing that is the actual core reason rather than an co-incidental  event) was identified , addressed , escaleted  and eventually fixed.
The principle of ondeamand/catchup is that the consumer watches at a time convienient to them. Delays and oversights in loading content are manageble with drama/documentaries and films where several weeks or mmonths are available to view. For sport where the availablility may only last to the early afternoon of the next Saturday there is sccant time to view if the programmes are made avaiable late. 
Clerarly once the record option is available we the user will have control - but until then we are reliant on the On Demand/Catchup being provided.   It is disapointing that yet again BT seem not to be in full control of what is happening here.