Whenever I try to download videos, it says it cannot be downloaded at this time.
I click the little cloud with the blue arrow in it, then it starts going around the blue circle, like it's going to work. Then it says "cannot be downloaded at this time" I have tried a number of things. I have restarted and rebooted, typed "8.8.8.8" in the "DNS" space in the wifi, and reset the "network settings". I paid for this episode from iTunes and I'd like to watch it!!
Honestly, these are WAGs but they're all that I can think of.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.
Similar Messages
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Hi I have just bought a new Mac Book Pro 15" Retina display with 256 SSD and 8G RAM. I had my info transferred form my Previous Mac Book Pro late 2011 to this machine. When trying to download Mavericks it says it cannot be loaded onto this machine? Strange as I have just downloaded Pages, Numbers and Keynote...free? Thanks and Regards
BrianWelcome to Apple Support Communities
You already have got OS X Mavericks installed (the Keynote, Pages and Numbers versions available in the Mac App Store are only compatible with OS X Mavericks).
You have got a Late 2013 MacBook Pro, which uses a special OS X Mavericks version that is not available in the Mac App Store. This is the reason why the Mac App Store is not compatible with OS X Mavericks even if you are using it. This will be fixed in OS X 10.9.1, when your Mac uses the same Mavericks version as all other Macs.
Until then, you can reinstall OS X through OS X Recovery > http://support.apple.com/kb/HT4718 -
It says "ipod cannot be restored at this time"???
it says "ipod cannot be restored at this time"???
If you have jailbroken your iPod before and used Tiny Umbrella then it could be that your hosts file has been modified and is not pointing to Apple's servers. In that case you have to fix your hosts file and everything should be ok. If you didn't jailbreak then try putting your iPod in dfu mode. Shut it off completely then hold both the power button and home button for 10 seconds then let go of the power button while still holding the home button. Then it should restore through iTunes. Hope this helps!
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when I try to use games that require the internet it says no internet access and I can't download messages and Can't ask questions of Google it can't reach Google at this time. How can I get this remedied ?
Wifi is on and connection is properly established with correct log in information? Mobile data is set to ON? No restrictions on background data enabled? Strong wifi or mobile data signal?
-
And to contact apple support. Then it says, iTunes connection is lost. Any suggestions ?
Click here and request assistance.
(83993) -
When i try to delete my stolen 4s from the icloud back u list i get a message saying 'ths cannot be deleted at this time' . This is taking up 2.2gb of space. How can i delete the device? I have unregistered the device and sent a remote wipe message to the phone.
I did get rid of a few after I set the iphone to not show music which was in the cloud but I still have 2 albums that won't go away. Any more suggestions? Thanks for your help.
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I am having 4S. It is showing the IOS 6 update, but whenever I try to update it, it shows an error message saying " It cannot be downloaded at this time". Can someone please tell me how to update it?
Make sure you have the Latest version of iTunes on your computer.
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch -
Whenever I try to import videos, an error tab appears, saying "Could not complete your request because DynamicLink is not available"
Could not complete your request because the DynamicLink Media Server is not available. | Mylenium's Error Code Database
Mylenium -
I cannot download videos with flash video downloader from other websites also.Whenever I want to download video it says choose file.
I don't know that any Flash downloader extensions work in Firefox for Android. You would be best off asking for support from the extension authors at https://fvdmedia.userecho.com/list/21650-firefox-extensions/?category=4944
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Whenever I try to download itunes it says it cannot read from specified device, what do I do?
Honestly, these are WAGs but they're all that I can think of.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
hi im having huge problems trying to install flash for my mac 10.5 imac, iv gone through the internet and tried all of the solutions, everytime i try to install flash it says cant read the download file, or it just wont install, anybody plz help!
iv unistalled flash, iv checked plug ins it just wont work,It would have been a great help to know precisely what Mac you have, so some of the following may not apply:
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS. Note that version 10,1,102,64 is the last version available to PPC Mac users*. The latest version,10.3.183.23 or later, is for Intel Macs only running Tiger or Leopard, as Adobe no longer support the PPC platform. Version 11.4.402.265 or later is for Snow Leopard onwards.
(If you are running Mavericks: After years of fighting malware and exploits facilitated through Adobe's Flash Player, the company is taking advantage of Apple's new App Sandbox feature to restrict malicious code from running outside of Safari in OS X Mavericks.)
* Unhelpfully, if you want the last version for PPC (G4 or G5) Macs, you need to go here: http://kb2.adobe.com/cps/142/tn_14266.html and scroll down to 'Archived Versions/Older Archives'. Flash Player 10.1.102.64 is the one you download. More information here: http://kb2.adobe.com/cps/838/cpsid_83808.html
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications (including Safari) first before installing. You must also carry out a permission repair after installing anything from Adobe.
After installing, reboot your Mac and relaunch Safari, then in Safari Preferences/Security enable ‘Allow Plugins’. If you are running 10.6.8 or later:
When you have installed the latest version of Flash, relaunch Safari and test.
If you're getting a "blocked plug-in" error, then in System Preferences… ▹ Flash Player ▹ Advanced
click Check Now. Quit and relaunch your browser.
You can also try these illustrated instructions from C F McBlob to perform a full "clean install", which will resolve the "Blocked Plug-in" message when trying to update via the GUI updater from Adobe.
Use the FULL installer for 12.0.0.44: Flash Player 12 (Mac OS X)
And the instructons are here: Snow Leopard Clean Install.pdf
(If you are running a PPC Mac with Flash Player 10.1.102.64 and are having problems with watching videos on FaceBook or other sites, try the following solution which fools the site into thinking that you are running the version 11.5.502.55:)
Download this http://scriptogr.am/nordkril/post/adobe-flash-11.5-for-powerpc to your desktop, unzip it, and replace the current Flash Player plug-in which is in your main/Library/Internet Plug-Ins folder, (not the user Library). Save the old one just in case this one doesn't work. -
Safari crashes whenever I try to watch video content
In the last week, I have noticed that Safari (6.0.1) crashes whenever I try to watch video content on Youtube, or indeed Apple (like for instance the iPhone 5 keynote). Originally I thought this was a Flash bug, but now I'm thinking that it isn't. Most pure Flash content works fine, like videos on lego.com (which my kids acces constantly). But youtube = instant crash.
Any idea on what I should do? Upgrade to Mountain Lion, perhaps? (But I guess ML uses the same Safari that I do.) Or just give up and use Chrome?Here's a crash report from when I try to open the iPhone 5 keynote page. It says that Thread 8 Crashed:: com.apple.coremedia.networkbuffering whatever that might mean.
Process: WebProcess [1848]
Path: /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess
Identifier: com.apple.WebProcess
Version: 7536 (7536.26.14)
Build Info: WebKit2-7536026014000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Date/Time: 2012-10-03 22:51:09.039 +0200
OS Version: Mac OS X 10.7.5 (11G56)
Report Version: 9
Sleep/Wake UUID: 8660BBA0-1B8B-434F-9A58-989E812B9F3A
Interval Since Last Report: 35439 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 34768 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: E6CC9C71-7875-4613-9C80-539A593384FB
Crashed Thread: 8 com.apple.coremedia.networkbuffering
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000148
VM Regions Near 0x148:
-->
__TEXT 0000000103362000-0000000103363000 [ 4K] r-x/rwx SM=COW /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess
Application Specific Information:
objc[1848]: garbage collection is OFF
Bundle controller class:
BrowserBundleController
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff92891bf2 __psynch_mutexwait + 10
1 libsystem_c.dylib 0x00007fff8f1bb1a1 pthread_mutex_lock + 545
2 com.apple.MediaToolbox 0x00007fff87b11c60 0x7fff87ad7000 + 240736
3 com.apple.MediaToolbox 0x00007fff87b15d0f 0x7fff87ad7000 + 257295
4 com.apple.avfoundation 0x00007fff89377c50 -[AVPlayerItem _tracks] + 136
5 com.apple.avfoundation 0x00007fff89378e55 __avplayeritem_fpItemNotificationCallback_block_invoke_1 + 1947
6 libdispatch.dylib 0x00007fff894c6a82 _dispatch_call_block_and_release + 18
7 libdispatch.dylib 0x00007fff894c88f2 _dispatch_main_queue_callback_4CF + 308
8 com.apple.CoreFoundation 0x00007fff91b9ae7c __CFRunLoopRun + 1724
9 com.apple.CoreFoundation 0x00007fff91b9a486 CFRunLoopRunSpecific + 230
10 com.apple.HIToolbox 0x00007fff92a1d2bf RunCurrentEventLoopInMode + 277
11 com.apple.HIToolbox 0x00007fff92a2456d ReceiveNextEventCommon + 355
12 com.apple.HIToolbox 0x00007fff92a243fa BlockUntilNextEventMatchingListInMode + 62
13 com.apple.AppKit 0x00007fff90825779 _DPSNextEvent + 659
14 com.apple.AppKit 0x00007fff9082507d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
15 com.apple.AppKit 0x00007fff908219b9 -[NSApplication run] + 470
16 com.apple.WebCore 0x000000010460600f WebCore::RunLoop::run() + 63
17 com.apple.WebKit2 0x00000001035fa054 WebKit::WebProcessMain(WebKit::CommandLine const&) + 2586
18 com.apple.WebKit2 0x00000001035c4ac5 WebKitMain + 285
19 com.apple.WebProcess 0x0000000103362e5e 0x103362000 + 3678
20 com.apple.WebProcess 0x0000000103362d80 0x103362000 + 3456
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff928927e6 kevent + 10
1 libdispatch.dylib 0x00007fff894c8786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff894c7316 _dispatch_mgr_thread + 54
Thread 2:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff92891bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f1c0274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x000000010383de26 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x0000000103a5fd9a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x0000000103a7538f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 3:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff92891bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f1c0274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00000001039c27b4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00000001039c2696 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x0000000103a7538f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 4:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff9289067a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9288fd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff91b9250c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff91b9ac74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff91b9a486 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff88e93fd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation 0x00007fff88e8872a -[NSThread main] + 68
7 com.apple.Foundation 0x00007fff88e886a2 __NSThread__main__ + 1575
8 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff92891df2 __select + 10
1 com.apple.CoreFoundation 0x00007fff91be3c8b __CFSocketManager + 1355
2 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
3 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 6:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff92891bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f1c0274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x000000010383dded ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x000000010463d0c1 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool ()(WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
4 com.apple.WebCore 0x0000000103b9bb1a WebCore::StorageThread::threadEntryPoint() + 154
5 com.apple.JavaScriptCore 0x0000000103a7538f _ZN3WTFL19wtfThreadEntryPointEPv + 15
6 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 7:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff92891bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f1c0274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x000000010383dded ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x000000010463d0c1 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool ()(WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
4 com.apple.WebCore 0x0000000103b9bb1a WebCore::StorageThread::threadEntryPoint() + 154
5 com.apple.JavaScriptCore 0x0000000103a7538f _ZN3WTFL19wtfThreadEntryPointEPv + 15
6 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 8 Crashed:: com.apple.coremedia.networkbuffering
0 com.apple.ATIRadeonX2000VADriver 0x00000001154cd767 VAControl::getClocks(VAContext*) + 61
1 com.apple.ATIRadeonX2000VADriver 0x00000001154b1998 VADecoder::Init() + 894
2 com.apple.ATIRadeonX2000VADriver 0x00000001154bbfdd AvdVAContext::CreateDecoder(unsigned int, unsigned int, unsigned int, unsigned int) + 105
3 com.apple.ATIRadeonX2000VADriver 0x00000001154bdeb3 AvdVAContext::CreateContext(AVD_FunctionInfo*) + 223
4 com.apple.ATIRadeonX2000VADriver 0x00000001154bbcba AvdVAInterface::CreateContexts(void*, AVD_DriverContextInit*) + 136
5 com.apple.AppleGVAFramework 0x0000000115202e5c 0x1151e8000 + 110172
6 com.apple.AppleGVAFramework 0x0000000115222619 0x1151e8000 + 239129
7 com.apple.AppleGVAFramework 0x000000011521ddc7 0x1151e8000 + 220615
8 com.apple.AppleGVAFramework 0x0000000115226e7c 0x1151e8000 + 257660
9 com.apple.VideoToolbox 0x00007fff934f8e42 0x7fff93486000 + 470594
10 com.apple.VideoToolbox 0x00007fff9348e67d VTDecompressionSessionCreate + 877
11 com.apple.MediaToolbox 0x00007fff87afb1e4 0x7fff87ad7000 + 147940
12 com.apple.MediaToolbox 0x00007fff87afca61 VMC2CreateWithCallbacks + 921
13 com.apple.MediaToolbox 0x00007fff87afcc1a VMC2CreateWithQueues + 359
14 com.apple.MediaToolbox 0x00007fff87b54bb9 0x7fff87ad7000 + 515001
15 com.apple.MediaToolbox 0x00007fff87b53a24 FigVideoRenderPipelineCreateWithLKImageQueue + 200
16 com.apple.MediaToolbox 0x00007fff87b0bb0d 0x7fff87ad7000 + 215821
17 com.apple.MediaToolbox 0x00007fff87b0a6b0 0x7fff87ad7000 + 210608
18 com.apple.MediaToolbox 0x00007fff87b0e472 0x7fff87ad7000 + 226418
19 com.apple.MediaToolbox 0x00007fff87c238ea 0x7fff87ad7000 + 1362154
20 com.apple.MediaToolbox 0x00007fff87b72297 0x7fff87ad7000 + 635543
21 com.apple.MediaToolbox 0x00007fff87b6a894 0x7fff87ad7000 + 604308
22 com.apple.MediaToolbox 0x00007fff87b68483 0x7fff87ad7000 + 595075
23 com.apple.MediaToolbox 0x00007fff87b66a95 0x7fff87ad7000 + 588437
24 com.apple.MediaToolbox 0x00007fff87b65dc8 0x7fff87ad7000 + 585160
25 com.apple.MediaToolbox 0x00007fff87b6fcad 0x7fff87ad7000 + 625837
26 com.apple.MediaToolbox 0x00007fff87b709f3 0x7fff87ad7000 + 629235
27 com.apple.MediaToolbox 0x00007fff87b714db 0x7fff87ad7000 + 632027
28 com.apple.MediaToolbox 0x00007fff87b08af7 0x7fff87ad7000 + 203511
29 com.apple.MediaToolbox 0x00007fff87c0dbcb 0x7fff87ad7000 + 1272779
30 com.apple.MediaToolbox 0x00007fff87c1111b 0x7fff87ad7000 + 1286427
31 com.apple.MediaToolbox 0x00007fff87c1fbff 0x7fff87ad7000 + 1346559
32 com.apple.MediaToolbox 0x00007fff87c1eaee 0x7fff87ad7000 + 1342190
33 com.apple.CoreFoundation 0x00007fff91bc452b _signalEventSync + 107
34 com.apple.CoreFoundation 0x00007fff91bc44b2 _cfstream_solo_signalEventSync + 98
35 com.apple.CoreFoundation 0x00007fff91bc42d8 _CFStreamSignalEvent + 632
36 com.apple.CFNetwork 0x00007fff94289c39 HTTPReadStream::streamEvent(unsigned long) + 61
37 com.apple.CoreFoundation 0x00007fff91bc452b _signalEventSync + 107
38 com.apple.CoreFoundation 0x00007fff91bc44b2 _cfstream_solo_signalEventSync + 98
39 com.apple.CoreFoundation 0x00007fff91b744f1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
40 com.apple.CoreFoundation 0x00007fff91b73d5d __CFRunLoopDoSources0 + 253
41 com.apple.CoreFoundation 0x00007fff91b9ab49 __CFRunLoopRun + 905
42 com.apple.CoreFoundation 0x00007fff91b9a486 CFRunLoopRunSpecific + 230
43 com.apple.CoreFoundation 0x00007fff91baa19f CFRunLoopRun + 95
44 com.apple.CoreMedia 0x00007fff905880ba FigThreadGlobalNetworkBufferingRunloop + 119
45 com.apple.CoreMedia 0x00007fff9058a9f2 figThreadMain + 385
46 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
47 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff92892192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f1be594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8f1bfb85 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff92892192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f1be594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8f1bfb85 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff92892192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f1be594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8f1bfb85 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff92892192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f1be594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8f1bfb85 start_wqthread + 13
Thread 13:: com.apple.coremedia.player.async
0 libsystem_kernel.dylib 0x00007fff92891bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f1c0274 _pthread_cond_wait + 840
2 com.apple.CoreMedia 0x00007fff90589a5d WaitOnCondition + 14
3 com.apple.CoreMedia 0x00007fff90589c55 FigSemaphoreWaitRelative + 181
4 com.apple.MediaToolbox 0x00007fff87b1733e 0x7fff87ad7000 + 262974
5 com.apple.CoreMedia 0x00007fff9058a9f2 figThreadMain + 385
6 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 14:: com.apple.coremedia.imagequeue.coreanimation
0 libsystem_kernel.dylib 0x00007fff92891bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f1c02a6 _pthread_cond_wait + 890
2 com.apple.CoreMedia 0x00007fff90589c6e FigSemaphoreWaitRelative + 206
3 com.apple.MediaToolbox 0x00007fff87babde7 0x7fff87ad7000 + 871911
4 com.apple.CoreMedia 0x00007fff9058a9f2 figThreadMain + 385
5 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 15:: com.apple.coremedia.videomediaconverter
0 libsystem_kernel.dylib 0x00007fff92891bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f1c0274 _pthread_cond_wait + 840
2 com.apple.CoreMedia 0x00007fff90589a5d WaitOnCondition + 14
3 com.apple.CoreMedia 0x00007fff90589c55 FigSemaphoreWaitRelative + 181
4 com.apple.MediaToolbox 0x00007fff87baa3db 0x7fff87ad7000 + 865243
5 com.apple.CoreMedia 0x00007fff9058a9f2 figThreadMain + 385
6 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff92891bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f1c0274 _pthread_cond_wait + 840
2 com.apple.AppleGVAFramework 0x000000011521d668 0x1151e8000 + 218728
3 com.apple.AppleGVAFramework 0x000000011521cb2e 0x1151e8000 + 215854
4 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 8 crashed with X86 Thread State (64-bit):
rax: 0x000000000000d034 rbx: 0x00007fda1abbb600 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x000000010a75f778 rbp: 0x000000010a760900 rsp: 0x000000010a7608e0
r8: 0x000000000000006c r9: 0x0000000000000000 r10: 0x00000000000010bc r11: 0x0000000000000000
r12: 0x00007fda1c0a12f0 r13: 0x00007fda1c0a12f0 r14: 0x00007fda1c068050 r15: 0x0000000000000002
rip: 0x00000001154cd767 rfl: 0x0000000000010246 cr2: 0x0000000000000148
Logical CPU: 1
Binary Images:
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I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.
Hi,
Please refer to the help document below:
Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application
Regards,
Sheena -
I bought a film on iTunes and whenever I try and play it it says "your computer is not authorised to play this" and so I type my password in and it says "your computer is already authorised" and then doesn't play the film. Can anyone help?
ah this is a simple fix. open itunes go to store on the top menu bar and click store. scroll down and click
"Authorize this computer" fill in the info requested and there u have it. -
Why everytime when i try to download iTunes it says " there is a problem with this Windows Installer package. A program required for this install to complete could not be wrong". What should i do to download it?
Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR,
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