Where can I send an email to iTunes so that they can resend me my purchased items? I just got a new laptop (switched from a PC to a Mac) help would be appreciated.
Where can I send an email to iTunes so that they can resend me my purchased items? I just got a new laptop (switched from a PC to a Mac) help would be appreciated.
Email itunes support! Or you could just transfer your purchases. Either w/ external drive, or w/ you iphone/ipod/ipad!
Similar Messages
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I know this is probably a very common question, but I've heard too many different answers so I'd just like to make sure I know the correct one.
So I just got a new laptop yesterday because my other one fried.. I just downloaded itunes and was just about to plug in my ipod but then hesitated because I didn't know whether if I would lose all my songs or not. Will I lose my songs if I connect it to the new itunes? Thank You for your help!From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes. -
I just got a new laptop and my new one says i cant have my ipod synced to another account and it wants to erase all my apps
That is right. An iDevice can only sync to one computer/iTunes library. If you still have the computer just cpy/export yur iTunes libray to a USB stick or similar and import it ito the new computer. Also copy the iPod backup file to the new computer. That file is locaed here:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Transfer iTunes purhases to the new computer by:
iPhone and iPod touch: Unable to update or restore
Then let iTunes erase you iPod and restore the iPod from the backup and then sync. -
I just got a new iMac yesterday. I connected my Itouch and it would appear I have lost all my songs! Can anyone help? This is my first Mac and I am very intimidated by it.I
How did you get your songs onto your iPod Touch?
If purchase directly from iTunes you can download them again.
If your iPod is synced to iTunes on a Windows PC, then, sync your iPod to that computer.
If this is your first Mac, are you migrating from a Windows PC?
You may be interested in Apple's support pages on switching to Mac from PC.
http://www.apple.com/support/switch101/ -
I just got a new laptop and itunes is not working I have tryed to reinstall it and do alomst everything and it's still not working. Help?
What do you mean "not working"? That could mean multiple different things.
If help is desired, be as specific as possible. -
I have just got a new laptop how do i transfer my music library off my iphone onto the new laptop including all my itunes purchased songs
See Here
Transfer from Old to New
http://web.me.com/pondini/AppleTips/Setup.html
Cheers, -
I just got my new iphone 5 and had to upgrade my mac (version 10.5.8) version of i tunes. Trying to install and it says i need 10.6.8 or later. What can I do to get this phone installed?
Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so Contact Apple in your Country to Purchase a Snow Leopard Disc...
http://support.apple.com/kb/HE57
In the US...
1-800-MY-APPLE or 1-800-676-2775
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading... -
Patterns which do appear in the Adobe Photoshop CC, Preset, Patterns folder are not available as a "Fill" option.
Any help would be appreciated.Have you repaired the disk permissions?
You might also try resetting the photoshop cc preferences by:
Press and hold the Shift+Command+Option keys while starting photoshop cc
Keep holding the keys down until you get a dialog asking if you want to delete the adobe photoshop settings file
Press Yes because you do. -
Hi- My I Pod touch (2nd gen) pushes pandora radio to my apple tv.No problem. However, my I Pad refuses to show a push Icon. All are updated to latest version of software. I tunes pushes ok and I Photo also works fine. Any help would be appreciated. Thx Montana Dan
Found the solution. when playing pandora, double click the home button and then Right swipe the apps bar to bring up the volume controls. There is the arrow for pushing to the apple tv.
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I have finished my FCP X project and in the past I would burn a copy but since I am out of town I need to send it via email. The peron is able to view the project when it comes by email but I am wondering how can they burn a dvd copy of it to display at the Church for our announcements. The person I am sending it to has a Mac too. Thanks
First off, you're not likely to be able to email it. Most email systems limit the size of messages (and their attachments) since email isn't really designed for large transfers. It's not uncommon to see 50MB as a cap. Unless you're working on an especially small project you're likely to exceed this limit.
Instead you should consider creating a disk image of your DVD and using a public file service such as DropBox or YouSendIt.
If you create a disk image (.dmg) file that simulates a full burned DVD, the reciever can burn that to disk using Disk Utility on their machine. They don't need FCP X on their side. -
My ipod touch 4th generation has recently been telling me I need to connect to iTunes (i think). It has a symbol with a chord, and an arrow above it pointing to the iTunes logo. So I re-downloaded itunes, and I plugged it in to my computer. It told me that iTunes couldn't connect to my iPod because it is password-locked, so I have to put in my password. But I can't do it because of the stupid picture on the screen! I tried turning the iPod on and off, I've looked up and down the internet, etc. etc. The thing I thought might actually help was to put it in recovery mode, but I've tried that too, although the instructions weren't very clear on the apple website and I doubt the way it told me could have worked anyways. I NEED HELP QUICK!!!!!
If anyone could find a video on youtube telling us how to put it in recovery mode, that would be awesome too, but solving this quandary would be better.Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I have a new laptop with windows 8. I downloaded itunes. I transferred my music. I recently loaded a new cd and i see it in itunes but it is not syncing to the ipod. what can i do? thank ou
Connect your ipod to yous computer, then go click on the right side where the name of your ipod appears and go to music and then there you can choose what to sync
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I just got a new laptop my old one broke down how can i redownload my library?
i had all my downloads on my old laptop, but it broke down. now i have new one and i was hoping that i once i log into itunes i will be able to reload them again is this possible or did i just lost 100 pound worth of music?
You can email the iTunes Store Customer Support they might be able to give you a one time exception to download your previous purchases.
You can use this link to report your issue.
http://www.apple.com/support/itunes/contact.html?form=download&topic=Downloading %20iTunes%20Store%20Purchases&subtopic=Download%20errors -
I Have an iPad mini, iOS 8.1. When I'm on my iPad, it keeps going in and out of random apps. Going to settings is the worse. As soon as I click settings and it opens,it starts clicking different things and tries turning on and off settings! In Facebook, profiles and status get clicked. The screen zooms in and out multiple times. It reminds me of when you call the help desk for a computer or a computer at work and they gain access and move around clicking and you're doing nothing. Basically things are being clicked and I'm not doing it.....can anyone help?
At this point, I would go for reset to its factory default condition, using the iTunes program to get a clean system install. That way you'll clean everything out and just have it set up the way it would come from the factory. You'll need to do your backup (on the iTunes program too) and be sure you understand which stuff will be saved and which will not (from the links below). Also turn off any anti-virus program you may have on your desktop. Then when you reset it to the factory default condition, don't restore your backup just yet ... until you check it out without your data put back on it. Verify its operation first, to make sure that you know it's okay. Hopefully everything is okay at that point, otherwise you'll have to take it into Apple to check it out for any hardware failure.
Here are the links, and the last one pertains to the reset to factory default condition ...
Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)https://support.apple.com/kb/HT5262
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Create and Delete iPhone, iPad and iPod Touch Backups in iTunes
http://support.apple.com/kb/ht4946
iOS: Troubleshooting Encrypted Backups
http://support.apple.com/kb/TS5162
Use iTunes to Restore your iOS Device to Factory Settings
http://support.apple.com/kb/ht1414 -
#emailhelp
Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.
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