Where is my Bumper Case ?? ...is it missing delivers???

*Dear Apple Store,*
*I had got an email detail as below, but now its nothing happen!!! WHERE is it??*
Order Number: WR005201618 Ordered on 02/10/2010
Dear CRT. Weerawat Samranjai,
We are pleased to inform you that one or more of your items has shipped. Please see the details of the shipment below. If you ordered more than one item, they may ship separately.
The Apple Store
Ship to
CRT. Weerawat Samranjai
16 Benoi Rd.,
Singapore
Singapore 629889
6596423202
Carrier Name DHL Global Mail
*Delivers by*
20/10/2010
Bill to
CRT. Weerawat Samranjai
16 Benoi Rd.,
Singapore
Singapore 629889
6596423202
Items in Your Shipment
INCASE SNAP CASE IPHONE 4 - CLEAR-ZML 1
Part Number: H2324ZM/A
Message was edited by: Ellefrancie

Thanks for replied, but I try to follow their instruction for contacts, so they let me to post the question on Forum.
Anyway, just wanna post my question and maybe had got some suggestion like yours.

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