Where is my music and playlists? Opened iTunes to find my music and playlists gone, as if I just loaded iTunes for the first time.

Running Windows 64 bit. This has happened before. It was running great for the last 8 months (including this morning), syncing no problem with a variety of Apple devices. Opened it today and it is like I have a brand new iTunes loaded up with no music or playlists.
Please assist getting my music back and playlists (took hours to rebuild playlists last time). Why does this happpen?

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

Similar Messages

Opened Firefox this morning and it was like I had just installed it for the first time

What is going on with Firefox. Everything was fine last night. This morning I opened it to check the weather and what opened was a new Firefox asking me if I wanted to make it my default browser. All my bookmarks were there. All the add-ons were there but none of them worked and. I installed Personnas and it worked and then I closed it down. Now I went to open it and it won't open so I'm writing you in Google Chrome. I have loved Firefox but I think it's getting like Internet Explorer. Nothing but problems and doesn't want to work half the time. How very sad.

This may be a problem with preference that aren't saved properly.
If you do not keep changes after a restart then see:
*http://kb.mozillazine.org/Preferences_not_saved

I just setup sync for the first time. Now everytime I load firefox a tab called "Your First Sync" will open, or it will load during an internet session...???

Just installed firefox sync on firefox 18.0...ran the first sync, and now whenever I load firefox, or in several minutes of continuing using firefox, a tab called "Your First Sync" appears...even after closing firefox or the tab. Wondering if I can get some support on this. Thanks

This may be a problem with preference that aren't saved properly.
If you do not keep changes after a restart then see:
*http://kb.mozillazine.org/Preferences_not_saved

I subscribe. Pay monthly. Today, for the first time, I am asked for a serial number? So, where is this thing called a serial number?

Help with finding my serial number. I subscribe. Pay monthly. Today, for the first time, I am asked for a serial number? So, where is this thing called a serial number?

sign out and then back in to your cc desktop app.

Installed Firefox 3.6.8 for the first time and it keeps crashing

I just installed Firefox for the first time and when it is finished installing I tell it to start. It tries and as soon as it does I get a crash report. Every time I click Restrt Firefox it comes up with the same crash error, which is the following:
Add-ons: {C1CA7765-44E4-452e-9D00-A04F3D434281}:1.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.8
BuildID: 20100722155716
CrashTime: 1283492259
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1283492203
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 2
StartupTime: 1283492258
Theme: classic/1.0
Throttleable: 1
URL: http://my.yahoo.com/
Vendor: Mozilla
Version: 3.6.8
This report also contains technical information about the state of the application when it crashed.
I am running this on a Duo Core processor, Intel, Laptop, Windows 7 with 4-gigs of ram. I have never had a problem with other programs crashing like this before.
Any ideas? I have never used Firefox and after 20 years have decided to try something new.
Thanks for any help.

You mean out of this whole community no one knows how to fix this ... I wanted to give Firefox a try, but honestly, I am starting to see why I have not switched from IE, it is stable and I get answers when I post to the Microsoft boards as well as the answer to everything I have ever had an issue with is out there ... what is worse is that I am not the only one with this problem and no one can still help because I am sure us five are not the only ones that have run into this.

I just downloaded the newest reconfigured version of iTunes, and for the first time ever my content is all screwed up. Specifically, all of my playlists are gone, so are my apps. However, the music library is intact. Any ideas? Thanks.............

I just downloaded the newest reconfigured version of iTunes, and for the first time ever my content is all screwed up. Specifically, all of my playlists are gone, so are my apps. The good news is that my music library is intact and that I've got more than one device with everything as it should be on them; the bad news is that my PC does not recognise my devices and keeps defaulting to " lets sync your devices to this new computer loose all of the playlists I've spent years compiling". I don't get it. Any ideas?
Thanks

See this post.
tt2

I got a new laptop and downloaded iTunes, when I put new music on it for the first time, my entire music library disappeared, leaving me with only newly downloaded music in my library. My iPod still has all my old music.

Recently, I bought a new laptop (a Lenovo), so I downloaded iTunes to it. When I bought new music from iTunes for the first time on the new computer, I went to my music library and there was no music, except for the new songs I had just bought. I have no idea what happened, I've had hundreds of songs I've bought from iTunes or downloaded from bought CDs over the years, which are all still on my iPod (nano, from 2008), and suddenly they just didn't seem to exist. I have yet to access the iTunes account on my previous laptop to see if my music is still there, but I would assume yes. When I went to sync my iPod to my iTunes to at least get the new songs to the iPod (so that my complete library can be on at least one device), I realized that in order to sync my iPod to my iTunes, I would be deleting all my old music and replacing it with the new. So now, I only have a few new songs on my laptop's iTunes, and only my old songs on my iPod. In both cases I paid for all the music, so I don't want to just delete any of it. Is there any way to fix this?

Also-I tried to use my backup hard drive, but I wasn't able to drag/transfer/send/move any of my muic files onto my iTouch when the iTouch was connected to my computer. I can't figure out why it won't let me do that.
The only thing I can see when I open my iTouch on my computer is my file with photos. I can't see videos, music, or anything else. What's going on?

I have a 3g. Recently I synched for the first time. I also upgraded the software to 4.2.1 The sync took my photos and music off my phone. The photos worked fine. The music has disappeared. It looks like my iphone itunes isn't functioning at all

I have a 3g. I synched my phone and computer itunes for the first time this week ( I also upgraded my phone itunes software to 4.1.2 ). Now I have no music on my phone, and my computer has seemed to lose the music that was uploaded (It was there for a bit, now gone). I think I should undo the software upgrade. How do I do that?

not a reply but not sure how to add something to my own thread! It seems that Desktop was damaged too as when I try to open it a screen says there is no application selected to open Desktop with. No idea what I should choose! Any help appreciated, have really made a mess of my MacBook this time.

I synced my iphone 3gs for the first time and I lost all my music that was on my phone. Where is everything?

I synced my iphone 3gs for the first time and when it said it was complete my music was no longer on my phone, but it was not in itunes either. Where has this music I purchsed went?

When you saw this dialog box, did you choose "Erase and Sync"?
If you did, your iPhone was erased, then your iTunes Library was transferred to it. If your iTunes Library was empty, your iPhone will be also.
Your previously purchased music, apps, books, and videos are still yours. You just have to download them again.
Read: Downloading past purchases from the App Store, iBookstore, and iTunes Store

I bought a MAC for the first time and plugged my Itouch into it to download my music on it, but is says The iPod "Rick's IPOD" is synced with another iTunes library. An iPod can be synced with only one iTunes library at a time. What should I do?

I bought a MAC for the first time and plugged my Itouch into it to download my music on it, but is says The iPod “Rick's IPOD” is synced with another iTunes library. An iPod can be synced with only one iTunes library at a time. What should I do?

Same as you would if you bought a pc; copy everything from your old computer to your new one. Then you can just sync everything from the new computer, as you did with the old one.

How do I have itunes use/detect my external hard drive and place music on the external drive from the itunes store? There are no music files on my pc yet. I will like to do this after installing itunes 11 on my pc for the first time. I am using windows 7

How do I have itunes use/detect my external hard drive and place music on the external drive from the itunes store? There are no music files on my pc yet. I will like to do this after installing itunes 11 on my pc for the first time. I am using windows 7. HP computer intel Dual Core. Thanks for any help!

Hey idw3,
Welcome to Apple Support Communities, and thanks for the question. Follow the instructions on this article to move your iTunes Media folder to an external hard drive:
iTunes for Windows: Moving your iTunes Media folder
http://support.apple.com/kb/HT1364
Regards,
David

I plugged my ipad 2 into the computer for the first time and all the music from the itunes converted on however now it wont delete it comes up with 'ping' next to the song

i plugged my ipad 2 into the computer for the first time and all the music from the itunes converted on however now it wont delete it comes up with 'ping' next to the song

Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

I am trying to log into the itunes store for the first time and it asks me to review my account so I do but every time I get to the bit where you fill in your bank details and address it tells me my payment method was declined and that its not valid?

I am trying to log into the itunes store for the first time and it asks me to review my account so I do but every time I get to the bit where you fill in your bank details and address it tells me my payment method was declined and that its not valid?

Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.

Anyone still up? I just purchased from the itunes store for the first time, and don't know how to get them downloaded to my ipod.

Sigh.....really late and I want to go to sleep, but I just purchased some Itunes online for the first time, and I don't know how to download them to my ipod. I've never done it before, and it shouldn't be rocket science, but I can't find anything that tells me where to go to download my songs. It said something about check purchases, but I can't even find that screen. I connected my ipod to the computer, and now it says CONNECTED...EJECT BEFORE DISCONNECTING. My BF set up the acct when he bought my ipod as a gift, and as I bought these songs for a special weekend I have planned I can't ask him how to do it. HELP! For some reason the password I always use is not recognized for my account... and since I can't get anyone from itunes without a proper log-in I'm at the mercy of all of you more versed in tech and itunes than I. Is anyone still up that can help me out?

It should keep asking for the password, because it's trying to check for purchases... As soon as you login, it will see you have pending downloads and create the downloads section on the left below Purchases under the Store section. Then it will start the music downloads there, as they will be listed one below the other.
You could just try to check your account balance or view your account and that will trigger a password request too. You can just click on that and say that now iTunes keeps asking for the password and ask him to help you with that. Trick would be to interrupt him so that he carries on with another task after, so he doesn't notice the download. Or you carry on with email or browsing which you were "busy" with when iTunes interrupted you for the password (stupid iTunes)

I recently built a new windows PC for the first time. My (new) wife and I both have itunes accounts, which we would like to use under different windows accounts on same PC. However, when I try to download my wife's songs it gives me an error.

I am recently married to a wonderful woman and just built a windows PC for the first time. The idea was that we would (sorta) both be able to get a new computer out of it as we would each have a different account under windows. One of the first tasks was to migrate over our iTunes libraries. I did mine with no problem, but now that I'm try to do hers, I'm getting an error message saying "if you download past purchases with your Apple ID, you cannot auto-download or download purchases with a different Apple ID for 90 days."
What's the best solution for this? I want my wife to be able to use the new computer under her windows account just like it's her new computer, to the extent possible. I don't want our two iTunes accounts to be fighting each other and causing problems because they are on the same physical machine. What to do? Surely this can't be the first time this has happened - where two people each want to have their own iTunes account on the same computer.
This is the latest version of iTunes (12.0.1.26) running on Windows 8.1.

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

I just bought a Shuffle for my wife. I have a Touch. When I plugged the Shuffle in for the first time it sync'ed with all my Touch stuff and filled up. I have created a playlist that I would like to install on the Shuffle. How do I keep the Shuffle from s

I have a Touch. It sync's automaticly when I plug it in. I like this.
I bought a Shuffle for my wife today. I want to put a playlist on it. When I plugged it in for the first time, it sync'ed with all my Touch stuff and is now full.
How do I empty the Shuffle.
How can I plug the Shuffle in if it automaticly fills up with my Touch stuff?
I have windows xp.
Thanks,
Jeff

Some apps that you download on your iPhone may possibly be to new for the iPod touch 2nd gen. I have a iPhone 5 and a iPod touch 2nd generation myself. If you plug his ipod into iTunes and restore it from a backup of your iPhone than it will download the paid apps and music that are compatible with his ipod. Hope this helps.

Where is my music and playlists? Opened iTunes to find my music and playlists gone, as if I just loaded iTunes for the first time.

Similar Messages

Maybe you are looking for