Which directory do Siebel thick client get the image file

Hi
My colleague had created a new picture file and uploaded into the server. In order for my thick client works properly I have to get the picture and put inside my local.But exactly where is the directory?
My siebel thick client is install in this default directory C:\Siebel\8.1\Client_1
I believe that the C:\Siebel\8.1\Client_1\PUBLIC\enu\images is where siebel would get the images. But is not showing in my thick client. Perhaps im wrong. Or am I missing out something. And the picture is for eChannel Partner Portal
Thanks

Hello,
By any chance is the browser setting for downloading images disabled? Just have a look. It is somewhere in IE settings (don't ask where as I myself get lost in those settings) :)
In case that is not the issue then as a last resort delete temporary interenet files and clear cache for IE. Then go to the Downloaded Installations folder inside the Windows directory and delete all the ActiveX controls that are in any way related to Siebel. They will get reinstalled once you start up thin / thick client again so do not worry about that.
Warm Regards,
Tanmay Jain

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