Which functions may one use? CRM_ORDER_MAINTAIN?

Hi,
I see a lot of posts where people are calling CRM_ORDER_MAINTAIN, amogst others.
Is there an official document from SAP (maybe in the note or some other from) that says that customers may call this function? It is not released for customer use.
Thanks and Regards,
Martin

Martin,
I agree the function modules are not really "officially" released for public use, however there are a certain set of function modules you can use with not much worry. For business transactions function modules in the CRM_ORDER_API are generally safe. You can also use the CRM_<SEGMENTNAME>_<ACTION>_OW function modules without much issue. You also need to use this API, if you are writing BADI's implementations for busines transactions.
However if you want to maintain business transactions externally then yes BAPI's or the XIF adapter is the way to go. However this route is normally used for batch processing, and not user-exits.
I don't personally see any issues in using the "internal API". The API modules are still very high-level(not making table updates directly), that it will not cause you to have system inconsistencies if used properly. The API is relatively stable and does not really change between major releases. SAP tends to just change the UI layer that calls UI or enhances the "structures" contained in the API.
Let me know if you have further questions.
Good Luck,
Stephen

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