While trying to restore os x and erase content, some problem about voice software came up and the computer asked me to restart and try again by clicking restart button. When I did this, the machine went to a gray start up screen and will not progress.

While trying to restore os x and erase content on my MacBook pro, some problem about voice software came up and the computer asked me to restart and try again by clicking restart button. When I did this, the machine went to a gray start up screen with an apple and will not progress. I've waited more than 30 minutes and tried restarting again by holding the power button. Also, restore cd 1 will not eject so the computer will no longer move past the gray screen with spinning circle. Restore CDs had never beeused and were still in packaging in the original box. Ran hardware test just to check, and it came back as normal. Now what? I live nowhere near a genius bar :(

computer asked me to restart and try again by clicking restart button.
That's called a kernel panic...
Since the install disc won't eject, try starting up while holding down the C key. If the Mac won't boot while holding down the C key, try ejecting disc by either holding down the mouse while starting up or holding down the Eject key while starting up.
Try booting from your install disc so you can run Disk Utility in case the startup disk needs repairing.
Insert your install disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu and launch Disk Utility.
(In Mac OS X 10.4 or later, you must select your language first from the installer menu)
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel. It should say: Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
When you are finished with DU, from the Menu Bar, select Utilities/Startup Manager.
Select your startup disk and click Restart
While you have the Disk Utility window open, look at the bottom of the window. Where you see Capacity and Available. Make sure there is always 15% free space.
What is a kernel panic
Mac OS X Kernel Panic FAQ
Resolving Kernel Panics

Similar Messages

  • My ipod touch will not switch on and is no longer recognised by itunes.  Before this i tried to restore it as I was having some problems with it switching off and on by itself randomly.

    My ipod touch will not switch on and is no longer recognized by itunes.  Before this i tried to restore it as I was having some problems with it switching off and on by itself randomly.
    I tried to restore it and I got error code 2009, so I closed it tried again got error code 1659, now it wont do anything and it's not recognized by my pc /itunes please help x

    For the restore error messages try:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • I can't sign into iTunes on this pc so I can authorize it. I wan't to do this so I can transfer purchased iTunes music on my iPad mini to this pc. When I try to do this the response I get is just to try again later. Can anybody help me with this?

    I can't seem to sign into iTunes on this pc so that I can authorize it. I want to do this so I can transfer purchased iTunes music on my iPad mini to this pc. The response I keep getting is to try again later but its been days so I don't think that is the problem. I know I am using the correct user name and password so I don't know what's wrong. Can anybody help me with this?

    Hello
    It seems as though your account has been hacked.
    please contact Skype customer service and change your password.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • I was asked to up grade my Firefox, when I did this the system crashed and I have lost use of my book marks and fire fox, I have not been able to fix it.

    Two days ago I logged on to Firefox. I recieved a message that told me that I was using an out dated version. I had to up grade . I followed the instruction and when finished fire fox crashed. I am unable to delete firefox, reload it, or use it. I am forced to use Internet Explorer to use my computer. I have lost my book marked sites, and I am at a loss as how to retrieve what I have lost. I have tried to follow the instructions to fix the problem but I have not been able to fix the problem. I sent the crash information but recieved no responce.

    cathorio wrote:
    I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did.
    I am puzzled by this. The laptop doesn't need the Apple ID - but iTunes does. I could be missing something but ....
    Why would you not be able to use your existing Apple ID and iTunes account on a new laptop? If you authorized the computer - you should be able to use your existing account - unless you already had 5 computers authorized with the existing ID - and that was why iTunes would not accept the ID. However, I'm sure that you would have received a popup message from iTunes telling you that you had reached the limit.
    I just received a new MBP and my daughter did as well. My entire family shares an Apple ID and we had no issues at all with my Apple ID and iTunes on our new computers and I did not have to sign up for a new account. Did you even try the old ID?

  • Does the computer lock me after a certain amount of failed password attmepts, even when i finally have the correct password? recently changed root account password, but then forgot today and when tried again didn't work.  if so, how long does lock last?

    Ok. So I just changed my ADMINISTRATIVE ROOT PASSWORD the other day and when I tried to log in today I forgot it.  I tried different variations of
    the password I had set, because I wasn't sure if i had maybe set it in Caps Lock or used a different number in the sequence.  I got the message several times
    about "too many attempts, try again later".  Does the computer lock me from signing in even with the correct password after a certain amount of failed
    attempts?  If so, how long does this lock last for?  When can I try again?  Or is there something I need to do to remove that lock now?  I'm pretty sure I
    had the right password finally but it still wouldn't accept it. 
    Also, I don't have any other administrative users set up on my macbook pro.  I'm the only one who uses it, so I've always just used that original User from my
    original setup.

    giselafromclongriffin wrote:
    Ok. So I just changed my ADMINISTRATIVE ROOT PASSWORD the other day and when I tried to log in today I forgot it.  I tried different variations of
    the password I had set, because I wasn't sure if i had maybe set it in Caps Lock or used a different number in the sequence.  I got the message several times
    about "too many attempts, try again later".  Does the computer lock me from signing in even with the correct password after a certain amount of failed
    attempts?  If so, how long does this lock last for?  When can I try again?  Or is there something I need to do to remove that lock now?  I'm pretty sure I
    had the right password finally but it still wouldn't accept it. 
    Also, I don't have any other administrative users set up on my macbook pro.  I'm the only one who uses it, so I've always just used that original User from my
    original setup.
    Do this:
    1. Reboot
    2. Hold apple key + s key down after you hear the chime. (command + s on newer Macs)
    3. When you get text prompt enter in these terminal commands to create a brand new admin account (hitting return after each line):
    (Type these commands very carefully)
    mount -uw /
    rm /var/db/.AppleSetupDone
    shutdown -h now
    4. After rebooting you should have a brand new admin account. When you login as the new admin you can change the passord on the old one.

  • My macbook pro (early 10") is stuck at gray apple loading screen but will not go further.

    I've done start-up in safe-mode but it just shuts down afterward. What should i do?

    Try Safe Mode first ...
    Startup your Mac in Safe Mode
    A Safe Mode boot takes a longer than a normal boot so be patient.
    Once you are in Safe Mode, click Restart from the Apple () menu.
    If you can't boot into Safe Mode successfully, insert your install disc so you can verify and repair the startup disk using Disk Utility.

  • HT4848 Gray start up screen and can't get around it.

    Hello ...
    Been trying to find a solution.
    Have a few year old iMac with OS 10.6.8.
    Just installed LaserSoft scanner software and rebooted.
    Now I cannot get around the start up gray screen.
    I tried every keyboard combo on start up, and command line prompts I can find, but with no luck.
    Found an error of "/etc/suduers is mode 0664, should be 0440" but have no idea how to set it to what it's supposed to be.
    I can't seem to locate the recovery discs, so what is one to do?
    Going to the mac store will be my very last resort. It will just hog up my time more than this already has.
    Any suggestions at all, and please with details if you can.

    Try this.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • HT1414 It has some problem about my iphone. When I turn off the phone and then turn on, it shows the screen of apple page and then show the loading page many times. What happen with my iphone?

    I have iphone5s and there is some problem about my iphone. I turn off the phone and then I turn on. After I turned on, It showed the page of apple signal and then the page of loading. It used long time to show the loading page. Then it was back to page of apple and then loading page again many times. What happen with it? And what should I do?

    Did you already try to reset the phone again by holding the sleep and home button for about 10sec, until the Apple logo comes back again?
    If this does not work, try to set it up as new device, explained here:
    How to back up your data and set up as a new device
    You may have to connect in recovery mode, if the phone is not recognized in iTunes:
    iOS: Unable to update or restore

  • Can't get past gray start up screen after failed software update

    Uh-oh. I think I'm in trouble now.
    This afternoon I was trying to do a software update on my iBook. After about an hour and a half, there hadn't been any progress, so I figured it had frozen, and forced it to quit. When I tried to start it back up again, it comes up to the gray start up screen, and then just sits there and spins. Here's what I've tried so far:
    Safe mode- doesn't work, just sits at gray screen
    Using option key- shows my HD, I select it, sits at gray screen
    Using OSX installer disk- I'm able to get to disc utility this way. SMART status says verified, ran repair disk and it found no errors. Tried to run repair permissions and it just sat there for about 3 hours with the bar spinning blue and white, but not actually filling up. It wouldn't allow me to stop repair permissions, so I had to force it to stop. I thought about reinstalling, but I don't have enough space on my HD.
    So, that's where I am at this point. Now I find out how I've managed to mess things up so completely, and cross my fingers that someone will please, please, please have an answer. Thanks!

    Kristen Stanton wrote:
    I tried to backup my iBook HD using target disc mode, but it wouldn't work. The target computer (G4 running 10.4) would come up to the blue screen with the FireWire logo bouncing around, and would go no further.
    I think the problem there is that you need to boot the iBook with the T key held down, not the G4(10.4). What this does is mounts your iBook's drive on the G4. The bouncing FireWire logo should be on your iBook, not your G4. This means that you connect the two machines, hold down the T key on the problem computer to mount the volumes onto the working computer.
    There shouldn't be a compatibility problem because it mounts it as an external hard drive (not necessarily a boot volume.)
    Will the disc come out of the iBook when there is no longer a FireWire cable connecting to both computers?
    Let me know...
    D.

  • I received an Iphone 5 as a gift two days ago. The first thing I did was set up ICloud for photos. Itunes would not allow me to add songs to my new phone without restoring it, yet when I did this, it deleted all photos. And I cannot find them anywhere.

    I received an Iphone 5 as a gift two days ago. The first thing I did was set up ICloud for photos. Itunes would not allow me to add songs to my new phone without restoring it, yet when I did this, it deleted all 129 photos of my graduation and friends from the past two days. And I cannot find them anywhere, photo stream, ICloud, nothing. Where can I get back my memories?

    Were the photos taken by your new iPhone?  If so, did you not import them off your phone to your computer (as you would any other digital camera) before the restore?  If not, restoring wiped the data off the phone and your pictures are gone.
    Sounds like a good time to (re)read the User Guide.

  • My iPhoto is not working, it quit unexpecly and it shows this message- The application "iPhoto" unexpectedly quit while trying to restore its windows.  Do you want to try to restore its windows again?

    i can't open my iPhoto, it was working very slow and now its not working at all, when i try to open it it shows this message: The application “iPhoto” unexpectedly quit while trying to restore its windows.  Do you want to try to restore its windows again?
    how can i fix this problem?

    There are 9 different versions of iPhoto and they run on 10 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
    - What version of iPhoto.
    - What version of the Operating System.
    - Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
    - History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
    - What steps have you tried already to solve the issue.
    - Anything unusual about your set up? Or how you use iPhoto?
    Anything else you can think of that might help someone understand the problem you have.

  • When i connect my iphone to my pc i get "itunes could not connect to this iphone. An unknown error occurred (0xE8000012) i have the correct itunes i also tried to reset my phone, i did this before i went to bed and it was still trying to reset when i woke

    when i connect my iphone to my pc i get "itunes could not connect to this iphone. An unknown error occurred (0xE8000012) i have the correct itunes i also tried to reset my phone, i did this before i went to bed and it was still trying to reset when i woke the next day should it take this long?

    http://support.apple.com/kb/TS3221

  • Restore windows is the headline.the application "finder" unexpectedly quit while trying to restore its windows.do you want to restore its windows again? i clicked restore windows option which is showed on the monitor and jumping repeatedly .pleas solve it

    restore windows is the headline.the application "finder" unexpectedly quit while trying to restore its windows.do you want to restore its windows again?this message showing on monitor. i clicked restore windows option which is showed on the monitor and jumping repeatedly .please tell me how can i solve it?

    Selecting the "No" button will tell Finder not to try and reopen the windows.

  • My Iphone 4s automatically synced when I started ITunes. When it did this it saved all of my pictures on my computer to my phone. How do I reverse this and take the pictures back off of my iPhone?

    My Iphone 4s automatically synced when I started ITunes. When it did this it saved all of my pictures on my computer to my phone. How do I reverse this and take the pictures back off of my iPhone?

    Yeah, my iPhone 4S sometimes manages to connect to wifi for about 10 minutes now. I think there is a problem related with the antenna because when the phone heats up, the WIFI stops working. I had a similar experience with my older iPhone 4S which I bought from the U.S.A. (unlocked version) but after a couple of days, WIFI icon grayed out and I wasn't able to switch it on and off. Now the phone I'm using was bought in Turkey from a local carrier, (it's not locked I suppose) I'm planning on upgrading to an iPhone 6 and I will try to get my 4S repaired. I hope it is something related with software rather than hardware. Because a friend of mine sent his phone to the local Apple store to be fixed, they sent the phone back claiming that they had repaired it. But in about 2 days, the phone shut itself down and never turned off back again lol. I don't want to experience the same thing. But anyway, thanks for your answer. At least now I know that I'm not the only one that has this problem .

  • How do I get iTunes back when I get the error message ; the application "I Tunes" unexpectedly quit while trying to restore it's windows. Do you want to restore it's windows?

    how do I get ITunes back when I get the error message :
    The application "ITunes" unexpectedly quit while trying to restore it's windows.  Do you want to restore it's windows?
    I already tried reloading ITunes and it still doesn't startup.

    You didn't mention but are you still running a version of iPhoto older than iPhoto 11?
    If yes, then go to the App Store and purchase the iP 11 app and install it. Back up your photo library first.
    Once iP 11 is installed and has imported all your photos do a restart of the Mac.
    This should resolve most issues with iTunes 10.6 and you should be able to run iTunes and sync up your iOS devices.

Maybe you are looking for