While updating Firefox it somehow went to "work offline." I cannot get Firefox as my browser unless I go through Explorer first. How do I corrent this? Also I lost my "favorites" when I tried to update.

Now I received the letter that asks me to verify my registration and when I click on the link I get the window stating Firefox is offline, so I can't verify my registration.

Did you try to toggle File > Work Offline to see if that helps.
Press F10 or press and hold the Alt key down to bring up the "Menu Bar" temporarily.
This can be caused by a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

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While updating Firefox it somehow went to "work offline." I cannot get Firefox as my browser unless I go through Explorer first. How do I correct this? Also I lost my "favorites" when I tried to update.

When I try to get online clicking my icon, I get a box that states "Firefox is currently in offline mode and cannot browse the web. Uncheck the 'work offline' menu item, and then try again."
Also I lost my favorites list and cannot retrieve it.

Did you try to toggle File > Work Offline to see if that helps.
Press F10 or press and hold the Alt key down to bring up the "Menu Bar" temporarily.
This can be caused by a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

When I update itunes it deletes the library file, and when I restore that file from the previous libraries or my backup, itunes will run but tell me "the iTunes library file cannot be saved. A folder was specified instead of a file" How do I fix this?

When I update itunes it deletes the library file, and when I restore that file from the previous libraries or my backup, itunes will run but tell me "the iTunes library file cannot be saved. A folder was specified instead of a file" How do I fix this?

Hi there Br0x,
You may want to try rebuilding the iTunes library as an initial troubleshooting step. Take a look at the article below for more information.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
-Griff W.

My Google search autocomplete me in Firefox does not work anymore. However, it still works with Internet Explorer. How can I fix this so Google gives me search suggestions again?

My Google search autocomplete me in Firefox does not work anymore. However, it still works with Internet Explorer. How can I fix this so Google gives me search suggestions again?

Solution update: Disabled XULRunner 1.9.1 extension from Add-ons > Extensions. Problem solved.

Ive got this problem with itouch 4th gen when im trying to upgrade my ios to ios 6.1.3 when it is verifying it suddenly shutdown and it keeos on blinking with the logo and i cannot open it...what is the main cause of thst..tnx

ive got this problem with itouch 4th gen when im trying to upgrade my ios to ios 6.1.3 when it is verifying it suddenly shutdown and it keeos on blinking with the logo and i cannot open it...what is the main cause of thst..tnx

- Reboot the computer
- Try DFU mode and then restore/update
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Delete the update file so that new one has to be download.
IPSW file location for Mac and Windows
- Try on another computer to help determine if you have an iPod or computer problem.

When FF restarts my "browser.newtab.url" has been HIJACKED, it works fine if i reset it BUT on restart its back were it was ? HOW CAN I FIX THIS ?wstfbe

when FF restarts my "browser.newtab.url" has been HIJACKED, it works fine if i reset it BUT on restart its back were it was ? HOW CAN I FIX THIS ? have reset it 20 times works fine while program FIREFOX Runs if program or OS shuts down its HIJACKED AGAIN.
there must be a file or location that is ONLY USED ON LAUNCH, That has been modified or hacked.
small clinch that is driving me nuts.
Thanks RMY

What is "browser.newtab.url" changed to?
Knowing that may lead us to a solution as to what Malware your PC is infested with.

Lost my playlists when I tried to share libraries with different accounts on the same MacBook computer

lost my playlists when I tried to share libraries with different accounts on the same MacBook computer

Hi dprette,
When setting up iTunes to share a single music library between multiple user accounts on one computer you should follow the steps in this article -
iTunes: How to share music between different user accounts on a single computer
http://support.apple.com/kb/HT1203
Thanks for using Apple Support Communities.
Best,
Brett L

HT2500 After my last software update I can no longer access my mail. message displayed says "you have mail version 4.5 this cannot be used on Mac OS X Version 10.6.8 . How do I fix this???

After my last software update I can no longer access my mail. message displayed says "you have mail version 4.5 this cannot be used on Mac OS X Version 10.6.8 . How do I fix this???

See possible fixes here.
https://discussions.apple.com/message/19760703#19760703
https://discussions.apple.com/thread/4311280?tstart=0
https://discussions.apple.com/message/19710911#19710911
Some have reported success simply by reinstalling the update.
http://support.apple.com/kb/DL1586
Or download and apply, or reapply, the 10.6.8 Combo update first, then apply the Security Update again.
http://support.apple.com/kb/DL1399
I'd suggest starting with the simplest of these fixes, so look them over first.

When trying to install Itunes 10.2 I get an error message "Could not access network location %APPDATA%\." How can I fix this?

When trying to install Itunes 10.2 I get an error message "Could not access network location %APPDATA%\." How can I fix this?

With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
You receive an "Error 1606" error message when you try to install or remove a Microsoft program

I am unable to print anything while using firefox as my browser !

i am unable to print anything while using firefox as my browser !

Hi Philip,
This could be an issue with some corrupt print preferences. In your toolbar go to about:config and reset all of your print.preferences. This could hopefully help!
- Sarah

TS1702 I cannot get an unlocked version of drivesafe.ly to operate on any accounts on my iphone 4S and have had no help when I asked them for support. I am now trying to figure out how to refund the product. Anyone know how to make that request through

I cannot get an unlocked version of drivesafe.ly to operate on any accounts on my iphone 4S and have had no help when I asked them for support. I am now trying to figure out how to refund the product. Anyone know how to make that request through itunes?

Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.

How to make each playlist for each movie songs ? when i tried to add songs all movie songs comes in row , its very difficult to find which movie song belongs?

how to make each playlist for each movie songs ? when i tried to add songs all movie songs comes in row , its very difficult to find which movie song belongs?

Thank you! I put some self help hypnosis tracks to listen to on my iPod. I did not want to go to the next track automatically, I wanted to listen to them individually, one at a time. (If I fell asleep, I did not want to 'wake up' in the middle of a different track.) Your information helps me understand that I need to re-load this playlist onto my iPod from my Mac computer, only first, I need to UNCHECK the boxes in front of each track so the iPod will STOP each time after playing the selected track. It is too bad that so many functions are not availabvle within the iPod, but that is probably why they can make it so compact.

Something happened to my phone and lost all contacts.I did not know this and backed up my phone.When i tried to restore back up the contacts were still not there.How to access older back up?

Something happened to my phone and lost all contacts.I did not know this and backed up my phone.When i tried to restore back up the contacts were still not there.How to access older back up?

Her contacts would be wherever she put them
The iphone is designed to be synced to your computer or cloud service regularly. If she failed to do this, then they are likely gone.

Help! My Mouse pad is not working properly. The arrow cannot be controlled, it just keeps jumping all over the page. How can I stop this?

Help! My Mouse pad is not working properly. The arrow cannot be controlled, it just keeps jumping all over the page. How can I stop this?

There are several possible causes for this issue. Please take each of the following steps that you haven't already tried until it's resolved. Some may not apply in your case.
1. Follow the instructions in this support article, and also this one, if applicable. A damaged or defective AC adapter could be the cause, even if it's the right kind.
2. Press down all four corners of the trackpad at once and release. If there's any effect, it's likely to be temporary, and in that case the unit must be serviced or replaced.
3. Open the Bluetooth preference pane in System Preferences and delete all pointing devices other than the trackpad, if applicable. Disconnect any USB pointing devices. By a "pointing device," I mean a peripheral that moves the cursor, such as a trackpad, mouse, trackball, or graphics tablet. A plain keyboard is not a pointing device.
4. Start up in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you restart as usual, stop here and post your results. Do the same if you can't start in safe mode. If there was no difference in safe mode, go on to the next step.
5. Reset the System Management Controller.
6. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
7. A swollen battery in a portable computer can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.
8. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built-in trackpad of a MacBook to behave erratically. If you're using such an adapter, disconnect it and test.
9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.
11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested.

And when i try to Re-install itunes i get a message from itunes ERROR 7 (windows error 1114), now how do i sort this out ???

and when i try to Re-install itunes i get a message from itunes ERROR 7 (windows error 1114), now how do i sort this out ???

Hey deepakmenonfrompune,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following resource may help to resolve your issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M.

While updating Firefox it somehow went to "work offline." I cannot get Firefox as my browser unless I go through Explorer first. How do I corrent this? Also I lost my "favorites" when I tried to update.

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