Whilst playing a selection from a CD I've put in my CD drive, I select Controls and then wish to increase the volume.  It tells me to Press Control and then Up.  Where is the Up button please ?  Thank you.

My question is how do I increase the volume when playing a CD in iTunes.  The volume slide is at full, but when I press Controls, it tells me to press Control and UP.  Where is the UP on my PC or is it on the screen ??
Thank you.

It means the UP arrow on your keyboard. Depending on your keyboard, it is usually located on the right hand side of the keyboard, either with the numbers keys or below the Enter (Return) key.
However, Control/Up will simply attempt to move the slider in your iTunes programme further up. If the slider is already at the top, then those keys will have no effect, since the iTunes volume is already at maximum. Perhaps your computer's volume controls need adjusting.
In Windows XP, I believe (if I recall correctly) that the volume control is in Start/Accessories/ and either Volume or Mixer. In Windows 7, it's in Start/Control Panel/Hardware and Sound/Adjust Sytem Volume.

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