Who do i email if i am not happy with the repair service i have been given?

i sent my phone back for repair because it had something wrong with the sound/silence buttons, it was covered on my warranty and apple have done nothing to reduce the problem and have sent me back my phone which still has the problem with it, they said they would repair it and they haven't, how do i contact apple with this problem?

unfortunatley i don't live close to an apple store and contacting them via telephone or email is the only option

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Oh boy! Acting kind of weird seems to be an understatement, aquaequus!
What type of troubleshooting were we able to do with you? I want to make sure that we can get some sort of resolution for this problem.
It is quite possible the battery door may get your phone in working order again. I'm not sure if the store has it in stock, but it is available in our warehouse for $14.99 which can be ordered via customer service.
Tamara H.
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HT3702 I need to cancel an application from Sing. I'm not happy with the service. It does attend my needs. I really need to cancel it. And I'm having trouble to do it. Help!!!

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I cancel my itune payment reasonly because I'm not happy with the automatic mentho purchase on my credit card. And now I have a problem to update the app

I'm cancel my itune pay ment so now they won't let me update all my app. What's happen, I
Not happy with the automatic payment system with ur apple.
Tina

Tinango wrote:
Not happy with the automatic payment system
What is wrong with paying for something at time of purcahse?

TS1292 I received 3 $10 gift card that I ahve not used yet the codes say they have been redeemed. The cards were a gift less thn 1 year ago. All 3 cards start xxmp. What might the concern be?

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Hello SBentley22,
I can only imagine how upset I would be to discover that over $1000 in gift card funds seemed to be missing. I certain that I would not do well with the additional complications that you've described either. I apologize for you and your boyfriend having to cope with this situation. Certainly this was never our goal.
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Sincerely,
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Private Message

If I am not happy with the Plus size, can I exchange?

Hey everyone, since we didn't really get to physically see the phones and their sizes in person yet, I ordered the Plus and am sure I will end up being happy with the large screen size.
However I am a man who likes a few options, and at least one to sleep better at night.
If for some reason in the 14 days I receive the phone and am allowed to return it, can I exchange my phone (I paid upgrade rate), a 64gb plus 5.5, can I exchange this for a 4.7 64gb?
Problem is, what if it is not in stock, am I stuck with the phone for 2 years or do I have options within the 14 days to make a swap occur if I do not like the 5.5?
Thanks!

If you purchased the phone at the store, simply bring it back to the store. If you purchased online and had it delivered, it comes with instructions on how to return.
You can simply go back to your previous phone until the phone you want is in stock.

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Mac:~/Library/Application Support/MobileSync/Backup/
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I HAVE A TOUCH 4.3. MY COMPUTER DIED AND NOW HAVE A NEW LAP TOP. I HAD SYNCED PHOTOS FROM THE COMPUTER TO THE TOUCH THAT APPEAR IN FOLDERS. THEY WERE NOT ORIGINALLY TAKEN WITH THE TOUCH. NOW HAVE A NEW COMPUTER AND WANT TO GET THESE PHOTOS FROM THE IPOD TO NEW PC OTHERWISE ARE LOST. MY LAPTOP IN WINDOWS 7

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NOT thrilled with the customer service I just received.

I just ended a call with a customer service representative by the name of Amber.
Like the many users on this forum, I was up at 12:00am on 9/12 pre-ordering 2 Iphone 6+ 128g devices. Throughout the pre-order process, I was shown a delivery date of no later than 7:00pm on Sept. 19th. I submitted my order within minutes, only to wake up to an e-mail with a delivery date of 10/7/14. I called customer service that day and was told that I would have the phones on Sept. 19th despite what the email said. Now five days later, my order status remains "we received your order and it is in process" and the Expected Ship Date is "Not available at this time." Further, my credit card has yet to be charged. Other users on this forum submitted their orders for the same phones after me, yet have receveid tracking numbers showing a deliver date of Sept. 19th.
While on the phone with Amber, she suggested that I go to a retailer on Friday to see if I can get the devices. Needless to say, I was quite offended by her recommendation. I reminded her that I intended on renewing two contracts with Verizon in exchange for two phones being in my hands on Friday. I also suggested that if she wants me to go to a retailer, then Verizon runs the risk of losing my longstanding account if another provider provides me with a better deal. She then back tracked and said that was not what she was trying to suggest.
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GMSwaim88,
Thank you so much for those details. We strive to provide you with the best customer service there is to offer. I have sent you a private message. Please respond back to that message for me.
KevinR_VZW
Follow us on Twitter @VZWSupport

I asked a question about organizing bookmarks in my toolbar bookmark. I'm not happy with the "help" I got. I'm very frustrated. I need to talk to a technician. How can I get in touch with one? Do you have contact information?

Can't find out how to organize my bookmarks. can't do it after updating. Person tried to help, we had long conversations, I sent lots of images, it got to where I think the answer given were not related to the problem. I asked for help from a technician or to give my emails to one. She won't do it and I can't get help. So I'm starting over. It shouldn't be this hard. I need someone else to help me.

re: How do I organize and delete bookmarks in my short toolbar list.
* https://support.mozilla.com/en-US/questions/884877
You say you have a lot of duplicate bookmarks, and want to know how to organize bookmarks, but from the pictures shown, I really only see a news subscription, some sample bookmarks in the bookmarks toolbar that you don't display on the toolbars so I don't see point in deleting anything there most of it are reports from the database or from a news subscription nothing of much concern, really. I would dump the news subscription if you don't use it.
How do you want to arrange your bookmarks, but you must keep within some boundaries of what was expected of the three major folders.
Bookmarks Menu -- this is your folder categorized bookmarks, originally all bookmarks were in this folder and the bookmarks toolbar was one folder within -- that has changed.
Bookmarks Toolbar -- intended to be visible on the toolbar with main bookmarks and folders spread out horizontally to save one level of drilling down into folders, with very few bookmarks and folders visible on the toolbar but quickly accessed. You can use the bookmarks showing essentially as buttons a few primary bookmarklets. You can have folder structure there so you could actually have thousands of bookmarks there within folders.
Unsorted Bookmarks (no folders within by intent not by restriction) -- new concept to not categorize bookmarks into folders because of bookmark tagging. Delicious.com will show you what they intended where you have lots of people. I think the concept of tagging breaks down with one person. The other reason bookmarks no longer had to be put into folders was the "AwesomeBar" feature of Firefox that is a great feature it will find bookmarks whatever folder they are in -- I hope you are familiar with it. You can throw bookmark separators into any folder but they are especially useful in the unsorted bookmarks folder, especially if you sort the folder. In other words a group probably within a date range.
So how do you see yourself categorizing your bookmarks ?
I'd like to get an idea of '''how many bookmarks '''you have altogether and how big your places.sqlite file is. To find out how many bookmarks you have all together bring up the Bookmarks Library list, place a colon (":") into the search field this will do a find on all of your bookmarks. At the bottom of the library window you will see the total number of bookmarks you may have to nudge the vertical scrollbar down, and as long as no bookmarks are selected you will see an '''item count'''.
Open your profile folder Help > Troubleshooting information... then click on "Open containing folder" then looking in bookmarkbackups folder and report size of last .json file in there -- hope you can see the extension the filenames have dates.
From the library list you can see if you actually do have a lot or any duplicated by eyeballing the list sorted by the location. You don't want to delete anything yet until you know what you want to do and what folders the bookmarks actually in, as you would not want to delete a categorized bookmark for an uncategorized one.
I have 1256 bookmarks, a bookmarks backup file (.json) is 1849 KB.
I have 750 of those bookmarks have a keyword shortcut -- most of my bookmarks may not actually be bookmarks to webpages.
Install the "Show Parent Folder" extension, it would be important for manually categorizing and deleting bookmarks.
*https://addons.mozilla.org/firefox/addon/show-parent-folder/
At some point you will want to install the "Sort Places" extension that allows you to sort folders recursively in a matter of seconds. Only sort when you want to sort, never automatically.
* https://addons.mozilla.org/firefox/addon/sortplaces/
Other extensions of interest for working with bookmarks are included in
* http://kb.mozillazine.org/Sorting_and_rearranging_bookmarks_-_Firefox
The columns in the bookmarks library list that I show are
:Name, Location, Parent Folder, visit date, visit count, Keyword, Description, Last Modified
The important columns for eliminating duplicates are
:Name, Location, Parent Folder, Keyword, Description
:if you have Tags then that column would also be important not to delete the bookmark
Sort on Location look for duplicates, expect you won't find as many as you thought you would, because Firefox makes it difficult to create duplicates if you use the bookmarks star. I wouldn't delete any until you really know what you want to do, if you have duplicate you would not want to delete one a primary location based on parent directory or the one you use with a keyword.
I don't really think you have much to delete in your toolbars list, they are basically examples. Would highly recommend you keep something in the bookmarks toolbar even though you are not displaying it.
The only case of having major duplicates are if you have imported bookmarks at the bottom of your bookmarks menu also named bookmarks menu or something similar. You would see that in the parent folder column -- you cannot sort on the parent folder column.

Verizon, I am not happy with the note 3 reception

I am dripping calls everywhere! I had a RAZR Maxx prior to this and never ever had an issue. It's been almost 7 months since I got the note 3, I drop calls everywhere even in walmart! I have no reception many places in school where I did with my RAZR. What am I supposed to do if my family has an emergency and they can't get in touch with me because of this reception issue?
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Who uses their Note 3 for calls?
Samsung Galaxy smart phones are great for so much---except for making calls. Its worse for call and sound quality. Get use to it.
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I'm not happy with the new Arch changes

Hi all,
Besides the KISS principle that Arch adheres to, what kept me with Arch for the first couple of weeks was the speed of updates (1.5MB/s for North America) from ftp.archlinux.org. I used to be able to install a full KDE system from the network in under 30 minutes. I have been an avid Arch user and advocate for at least a year now.
Then came the slowing down of my updates because of bandwidth throtteling on ftp.archlinux.org and having to change to a different mirror.
Now comes the announcement of moving to a kernel-based ISO release. This means more space needed on the mirrors and slower repos because of people downloading these new ISOs every time a new one is released.
As much as I love Arch and it's community I don't like the new direction Arch is taking.
Last edited by raymano (2007-04-03 13:46:36)

I actually think it all makes alot of sense myself..... New iso matches new kernel .... that's pretty freakin simple The install iso's are just snapshots of the system at a point in time anyway..... at least now it's not a totally arbitrary point.
As for the mirror system, I like that alot now too, took me a while to rework my private mirror to the available rsyncable mirrors, but with Dale's help, it's working like a champ This makes sense too...... the archlinux.org mirror was being overrun as more members signed on and started running arch.... so "something" had to be done obviously.
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raymano, anyone running a mirror isn't going to be bothered with downloading a gig or so of iso's when they come out, it won't be that big of a deal. If they are bothered by it, they can block the iso's from rsyncing and not mirror the iso files.

I have ios 5.1.1. When I sync to iTunes, my purchased apps no longer work. They blink but do not open. The only way I have been able to solve this, is as follows: I delete one of the apps and then re-download and install it. Then, all my apps work.

My new iPod touch 64 Gig has a problem after syncing with iTunes. My purchased apps no longer work. I touch them and they seem to try to open but they do not.
The only way I have found to fix this is as follows:
I delete one of the purchased apps. Then I go to the App Store and re-download and install the same app. After that, all my apps work again.
Please help.

Download/install an app is a know possible solution.
3. Install another app from the App Store
If all user-installed apps are not launching, it could be an Apple ID authorization issue. Download and install an app that isn't already installed on your device to reset this information.
Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
Above from Apple's :
iOS: Troubleshooting applications purchased from the App Store

Trying to set up my brand new MacBook Pro and it does not connect with the wifi network I have selected for this purpose. Nothing wrong with the wifi as both my iPad and iPhone are happily connected. Suggestions for connecting to the wifi network accepted

Setting up my brand new MacBook Pro and it will not connect to the wifi network. Nothing wrong with the network which is happily working for my iPhone and iPad! Suggestions accepted for making this connection.

Fixing this is a two step process:
1) System preferences > WiFi/Airport ...
... check [√] Ask to join new networks
"Known networks will be joined automatically.
If no known networks are available, you will
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Who do i email if i am not happy with the repair service i have been given?

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