Why am I asked to upgrade to Mavericks twice

I've been asked to update to Mavericks twice now. Both updates are taking around 30 minutes. Is this normal or not really?

It sounds like it may just be asking you to install an update to 10.9. I would not stress too much over it.

Similar Messages

  • How to stop Mac from asking to "upgrade" to Mavericks

    I have a shared MacBook Pro that has to stay in Mountain Lion for certain software to work. Others in my family use this computer on different users.
    How to stop Mavericks from asking to install itself? No matter how many times I control click on the Mavericks item in the app store, it keeps coming back and asking.
    Recently, someone accidentally clicked on update and it downloaded the whole thing. Fortunately, they got off before it asked to restart. When I clicked "cancel" I went to the Applications folder and deleted the "Install OS X Mavericks" app.
    Please help. I don't want to EVER again have any user on this Mac be persuaded to "upgrade" (which shadily does not say "upgrade to Mavericks).
    Other users need to install apps, so suggesting I limit their administrative access will not help.

    Thank you for the reply. Unfortunately, that didn't work. (and I forgot to list it in my original question). I had tried "Ignore" several times and all that happens is, literally nothing). The Mac ignores the CD and so does Virtual PC.
    I've also tried going into Virtual PC preferences, looking for anything relating to CD's and can't find anything there. I've even tried sharing drives between the programs, copying things to the shared drive, and burning to CD on the Mac, but this particular issue can't be resolved that way.
    The specific file I'm trying to burn with Virtual PC is a Midi File downloaded from Yamaha Musicsoft, to play on my player piano. Yamaha has a download program that "exports" files to floppy disk but it's not Mac compatible. So I'm using Virtual PC and attempting to export the file via the Yamaha downloader, either to a floppy disk image or a CD image, and neither is working as the downloader doesn't recognize the CD and won't recognize a virtual floppy either.

  • ***!!!!! Why didn't the free upgrade to Maverick come with a warning????? I am so extremely upset right now. EVERYTHING, including all my photos

    This is truly devastating. Please help! Where did all my stuff go? Is it reparable?

    If all your files are missing
    You may have logged in as a different user, such as Guest. Open the Users & Groups pane in System Preferences. Your name should be at the top of the user list, under Current User. See also this support article.   
    If files are missing from one folder
    Change the Finder view mode; for example, from icon view to list view, or vice versa.

  • Why should I pay for upgrade to CS6 twice?

    Dear Adobe,
    I upgraded from photoshop CS3 to Photoshop CS5 last November as you said we will be not able to upgrade from CS3 to CS6 directly anymore. And now, you changed your mind and users are still able to upgrade from older versions. If I would wait couple of months like others I would pay only once. Please, would you try to explain your business strategy? How should we trust you are not going to change your mind and rules every month?
    Thank you for your explanation.
    Kind regards,
    Filip Zamorsky

    And...Add my name to the list. I began another thread but I was told about this one. It's the same story as you all, I'm just not going to be ignored by customer service. Adobe caused the problem, Adobe should fix it.
    Has anybody found a magic way to get customer service help? I have been waiting since last Tuesday for my problem to be resolved and I've been getting absolutely no understanding or willingness to take ownership of my problem.  I have chatted online with 8 different people. Each time making painstaking attemts to explain the situation as being different than the "free upgrade" window that is posted on adobe.com.
    Here is the situation.
    Adobe said that we MUST upgrade to CS5 in order to upgrade to CS6.
    In February, I upgraded from CS4 to CS5 based on item 1.
    I went online last week to upgrade to CS6 from CS5 when I saw that I didn't have to spend the money to upgrade from CS4 to CS5 afterall.
    Based on that, I feel I should be able to upgrade to CS6 without having to pay an addition $199.00.
    Adobe said I had to upgrade so I did. That cost me $199.00 three months ago.
    Now Adobe wants me to spend another $199.00 to get CS6.
    I will not do that. I wouldn't have spent the first $199.00 if Adobe hadn't said it was necessary. It wasn't necessary afterall so I shouldn't be penalized for believing Adobe.
    This is like the guy who's told he has a week to live so he gives away all of his earthly belongings. Then the doctor tells him he didn't mean it. 
    Now, On Wednesday, I got my request elevated to "concern group". They will contact me within 72 hours. That must be 72 business hours because I have not been concated.
    So, Monday, I had to go through the entire scenerio for the umteenth time and again was assured the "concern group" would contact me withing 24 hours. I didn't believe the rep, based on my previous lack of contact and asked how I can contact the "concern group" myself so I don't have to go through this entire process again. The "concern group" is offline, no way to contact them but "I ASSURE YOU" you will hear from them withing 24 hours. Well, 48 hours later, I'm totally in a very hateful mood. I opened another chat session and rather than submitting that person on the other end to my venom, I just pasted my chat from Monday and said goodbye. Of couse, it's not going to do any good either.
    I saw a message board online yesterday, and today I can't find it, where people in my same situation received their upgrade to CS6 with no addition cost.
    I know it's being done but Customer service is so...aggravating that I believe it's a way to make people just give up and go away. Not this time.

  • Why does the migration wizard run every time I start up my mac after upgrading to mavericks ?

    After upgrading to Mavericks, I log in as normal but then a migration wizard starts up asking me where I want to import data from and create new accounts. Why and how do I stop it ?

    It could be part of OS X's Resume feature. Any app that is open at shutdown will re-open on boot unless the tick in the following image is deselected when shutting down/restarting:
    Also check that Migration Assistant isn't listed in System Preferences>Users & Groups>Login Items.

  • Why does Mail open in guest account but not my account since upgrade to Mavericks?

    I've read a lot of threads but not found anything that works for me. The history is this:
    I've upgraded to Mavericks 10.9.2. Since then, Mail won't open in my own user account. I only get a very brief error message:
    Process:   
    Mail [1448]
    Path:       
    /Applications/Mail.app/Contents/MacOS/Mail
    Identifier: 
    com.apple.mail
    Version:   
    7.2 (1874)
    Build Info: 
    Mail-1874000000000000~1
    Code Type: 
    X86-64 (Native)
    Parent Process:  launchd [157]
    Responsible:
    Mail [1448]
    User ID:   
    I have gone to user/Library/Mail and deleted the contents of the folder Mailboxes + all the other mailboxes. No change - Mail still won't open.
    If I switch user accounts to guest user, Mail opens normally (sets up email accounts etc).
    Any advice would be much appreciated.

    Rebooted in safe mode, repaired disc permissions, rebooted (again in safe mode) but no difference.
    There was a bit more detail I could / should have added.
    1) Before it crashes, Mail says it is Upgrading your Mail database.
    2) I downloaded Mail update but Installer said none of the drives were compatible. (Anyway Mail works fine in Guest Account)
    3) I've been through all the tips on this post https://discussions.apple.com/message/23490745#23490745http://
    and
    looked at Internet accounts in Preferences and none of my email accounts is checked with Mail. It asks for a password for each one but when I provide it I get the message Unable to verify account name or password. And if I try and uncheck iCloud with Mail I get the message that I need to do that from within Mail. (Obviously not possible until I can open Mail).
    In Terminal tried defaults delete com.apple.mail ColorQuoterColorList but got the message that it hadn't been done.
    Tried to find Envelope.x.x files as per this fix:     Final solution: Go into ~Library/Mail/V2/Mailboxes > Delete all mailboxes. Then go to ~Library/Mail/V2/Maildata and delete 3 or more "Envelope.x.x" files > Restart Mail, and enjoy your success.     but don't have a V2 folder nor Envelope.x.x files. I do have Envelope Index file and Envelope Index - journal
    I don't suspect 3rd party applications because I think they are all available in the Guest Account aren't they?
    Many thanks for your reply though. Any more ideas?

  • After upgrade to mavericks: time machine keeps asking for my back up disk and won't open unless i plug in the disk. any solutions?

    after upgrade to mavericks: time machine keeps asking for my back up disk and won't open unless i plug in the disk. any solutions?
    before the upgrade, i could open time machine without the need for having the back up disk plugged in.

    Ok. I got it to work, sort of....
    As I mentioned before I tried the "disk password" and the "Time capsule Password" options to see if I can start the back up again or start a new backup. Neither worked. So I tried the firmware down grade, but like you said that did not work. I then decided to try the "Account password" option and I have never used this option before becasue it states that if there is data on the drive it would not be acessable after creating an account. Since I wiped out the disk that was nno problem. When I created the new account and choose the drive it asked for the user name and password. I entered the info for the new account I just created(FYI this has nothing to do with your login username and password), bingo! It worked!
    Now I have two partitions on the TC disk. The old one and now the new account. I am guessing this is to be used if I have multiple computers, which I don't.
    I any case, I am going to wipe out everything again and try again to do a backup the way I had it before.

  • Why did my mouse stop scrolling after upgrading to mavericks?

    I have completely lost all ability to scroll with my Apple Magic Mouse after upgrading to Mavericks.   Why did this happen?   How can it be fixed?    It worked fine with Snow Leopard and Mountain Lion. 

    Everyone:
    I was able to solve my own problem, after scouring the Internet looking for solutions.  Sadly, the Apple Support Community was of no help. 
    Here's the full story:
    I originally had purchased my iMac with Snow Leopard installed.   I loved it just the way it was, and really did not ever want to upgrade.  However, I've been around computers long enough to know that I would HAVE to do it someday, only because of the age old problem of wanting to run some new application in the future, but not being able to, becasue the app would only run on the latest version of OS X.  I reluctantly upgraded to Mountain Lion less than a year ago, without too many problems -- nothing I wasn't able to fix fairly easily anyway.  When Mavericks came out, with the "offer I could not refuse" price of FREE, I knew I would eventually have to install it. 
    So the day comes when I'm finally ready to install Mavericks.  To get ready for that day, I did the following:
    I ran CCleaner on Mountain Lion to clear out any old files accumulated.  (No longer works in Mavericks)
    Made sure my Time Machine backup was up to date
    Cleared out gigbytes of old files off my hard drive, and archived them on an external USB drive
    Made sure every single app on my iMac was fully upgraded.
    Made sure Mountain Lion itself was fully upgraded! 
    I then set aside a full day for the upgrade, knowing full well how long it could take, even with a very fast internet connection.  Eventually I worked up the courage to go to the App Store, and proceded to download Mavericks. 
    The update seemed to go smoothly enough, no problems that I noticed.  So I finally get to the point where I can sign on to my iMac again, opened up the Chrome browser, and found out that my mouse was was unable to scroll.  I then opened up Firefox and Safari, and found that I could not scroll pages on those browsers either. As a matter of fact, I couldn't scroll using my mouse no matter what app I tried.  That feature was completely lost.  
    I went to ' System Preferences --> Mouse ' to look at the settings, and only the most basic settings were available: click and speed, nothing at all for scrolling or swiping.   That's not good....
    Looking to see if anything else was missing in System Preferences, I saw that there was no option for Blue Tooth at all.  As a matter of fact, Blue Tooth was completely inoperative, and there was literally nothing I could do to make it work.  The Mavericks upgrade had completely trashed Blue Tooth on my iMac.  I have no idea how my wireless keyboard and Magic Mouse were even operational, Apple must have some sort of "back door" that keeps those two connected even when the entire Blue Tooth subsystem is off-line.  
    Since there was absolutely no way to fix this, given the damage done by the Mavericks upgrade, my only choice was to do a complete re-install of Mavericks.  I did this by turning off my iMac, and then after turning it back on, I held down the command + R keys to initiate the "recovery" of my iMac, and re-installed Mavericks. There are screens the are displayed that walk you through the process, which is fairly easy and strait-forward. 
    This above process is a feature called OS X Recovery, and it has been present since Lion.  Here's a link to an article that explains it more fully:
    OS X: About OS X Recovery
    http://support.apple.com/kb/ht4718
    I did not know about this feature, but found out about it after doing various web searches in an effort to find a solution to my problem. 
    So, I basically ended up installing Mavericks a second time.  This took hours to accomplish, but it worked.   After the second installation, I signed on, and sure enough, Blue Tooth was back in operation, and my Magic Mouse worked without any problems what so ever.  I had full scrolling ability in all my apps.  
    So OS X Recovery saved the day, at least for me. 
    I should note that before doing the Mavericks upgrade on my iMac, I had already performed the upgrade on a family member's MacBook, without any problems encountered at all.   They were still running Snow Leopard, the orignal OS that came with their MacBook!  Like me they were reluctant to upgrade, but eventually it becomes a necessary evil. 
    Here's hoping that this information may be of use to someone in the future. 
    Northwest Line
    14 FEB 2014

  • Why am I getting fonts issues after upgrading to Mavericks?

    After upgrading to Mavericks, many webpages display fonts as dingbats like characters (see attached screenshot).
    Copy/pasting the URL into a new tab seems to fix the problem sometimes, but not always.
    The issues seems to happen more in chrome, but also in safari.
    I've checked issues in fontbook and emptied the font cache, but nothing seems to work.

    Hi!
    An screenshot would be helpful. In any case, you are already asking a question, so if you please. Answer here and we can try to help you.

  • Upgraded to Mavericks. Calendar.app asks for password to sync calendar to Exchange account. Exchange server rejects password.

    Upgraded to Mavericks. Calendar.app asks for password to sync calendar to Exchange account. Exchange server rejects password.  Had to go to Outlook (ugh!) in order to work (this suck!).  Please help!

    Wanted to chime in and say I'm having the same problem. Had to go back to Outlook which feels ancient. Hope Apple fixes this soon.

  • Why can't I download OS X Mavericks? The download option is malfunctioning. I already checked that my mac version can have free upgrade. I click download, but it just doesnt do anything.

    Why can't I download OS X Mavericks? The download option is malfunctioning. I already checked that my mac version can have free upgrade. I click download, but it just doesnt do anything. I went to purchase tab, clicked "download" next to the app but still nothing happens. It's not internet problem because everything else on the app store works. The only thing not working is Mavericks downloading and I don't know why. Please help.

    To install Mavericks, you need one of these Macs:
    iMac (Mid-2007 or later)
    MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
    MacBook Pro (13-inch, Mid-2009 or later),
    MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
    MacBook Air (Late 2008 or later)
    Mac mini (Early 2009 or later)
    Mac Pro (Early 2008 or later)
    Xserve (Early 2009)
    Your Mac also needs:
    OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
    2 GB or more of memory
    8 GB or more of available space
    Since Mavericks requires 8GB's or more of free disk space, control click the MacintoshHD icon on your desktop or open the Finder, right or control click startup disk in the Sidebar on the left then click Get Info.
    You'll see Available and Capacity. Make sure there's at least 15% available disk space.
    If installed, disable anti virus software before downloading Mavericks.

  • ITunes music not playing in iPhoto slideshow after upgrading to Maverick....Why?

    iTunes music not playing in iPhoto slideshow after upgrading to Maverick....Why?

    Yes, the tracks were purchased in the iTunes store. I'm sure that DRM is the culprit. Seems like an obvious answer now that I think about it.
    Thanks for the help.
    Mark

  • Why did my upgrade to Maverick result in my not being able to access my Documents in the previous format? Why did I not have the option to change my 'filing' system to use the new 'Tags'? Had reinstall 10.8.5 to access my Documents

    Why did Maverick not enable me to access my Documents in the previous format (Grid) and when using the alternative I could not 'clik' to open them. The same applied when I tried to open documents from within my back up disc (LaCie). I had to reinstall 10.8.5 and back up from my LaCie (thankfully) to gain access to all my critical Documents? To deal with this I spent 3 and hlafg hours on telephone to Apple Support ( very helpful - but unable to resolve issues - then 3 hours in Apple Store (again very helpful but only able to assist by clearinng Maverick from my HD and reinstalling 10.8.5. Fortunately LaCie came to the resuce and I was able to back up Mac HD with all my documents but lost about one week of work....!!
    Why did I not have the option when upgrading to Maverick to select the new 'Tag" system which I did not want?

    10.8.5 is the lates ML edition.  I use TM and also carbon copy cloner as my second backup.  If I were you and you have a TM backup prior to Mavericks I would try another restore at bootup.  You should erase your drive first in that process using disk utitlites and then use TM to put back you apps and files.  The other choice is to do an internet recovery and then use TM to restore your apps and files.  That should fix the permissions issue.  I did the same thing and all was OK including getting my original iPhoto progam (9.4.3), iphoto11 and photos back.

  • Why is everything so difficult since 'upgrading' to Maverick. I can't sync my Outlook calendar (default) with iCal or my iPad.

    Why is everything so difficult since 'upgrading' to Maverick. I can't sync my Outlook calendar (default) with iCal or my iPad.
    Also, I can't send pictures via Dropbox any more. Two basic necessities that I just can't get to work.

    Microsoft didn't update Outlook to be Mavericks ready.
    I don't really use Dropbox, but if their software doesn't work like it used to, they didn't update it for Mavericks.
    EDIT: http://www.iclarified.com/34312/dropbox-24-released-for-mac-os-x-brings-maverick s-support-iphoto-importer-more

  • OS X Mavericks is offered as a free download, why is apple asking for a credit card number?

    Can someone tell me why apple is asking for a credit card number to download the Free OS X Mavericks?

    Yes.  This is what it says.
    Resolution
    You might not be able to see or select the None payment option for one of these reasons. If you don’t want to use a credit card, you can use another form of payment, such as a gift card.
    If you have an unpaid balance or payment due
    You can't select None as your payment type until you pay your balance. To see which order you need to pay for,view your purchase history on a Mac or PC. When you sign in to the store, you might see a message that there was a billing issue with your last order. Click the Billing Info button to see the order.
    After you pay for the order, you can change your payment information to None.
    If you’re using the iTunes Store or App Store for the first time
    If you’re using the store for the first time with an existing Apple ID, you must provide a payment method. After you create the account, you can change your payment information to None.
    If you’re creating a new Apple ID, you might be able to create an account without entering your credit card details.
    If you changed your country or region
    When you change the country or region of an existing Apple ID, you must provide a payment method and update your billing options. If you want to remove your payment method after you change the country or region, you canchange your payment information to None.
    She hasn't changed countries nor regions, she's not using the either store for the first time, nor does she owe anything.  She doesn't have a gift card.  She's just a person without a credit card.  She did have one, and now she doesn't. 

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