Why am I unable to print using Control P?

After updating a computer in the office to Windows 7, from XP, I am now unable to print using the Ctrl +P keys. This feature works on the same websites on both the old OS and other computers running Windows 7 in the office. When I try it give me the error message, "Some printing functionality is not currently available". What can I do to fix this?

You can try to reset print prefs on the <b>about:config</b> page.
*http://kb.mozillazine.org/Problems_printing_web_pages
*https://support.mozilla.org/kb/how-print-websites
You can open the <b>about:config</b> page via the location/address bar.
You can accept the warning and click "I'll be careful" to continue.
*http://kb.mozillazine.org/about:config

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