Why can I suddenly not open my Word doc?
My girlfriend has a MacBook Pro running Snow Leopard and she's been editing a simple regular Word document for months now. Suddenly this morning when she tried to open it she got two simultaneous error messages:
1. Word cannot open this document. The document might be in use or might not be a valid Word document.
2. Quarantined File Access Blocked - VirusBarrier X5 has blocked access to quarantined file 'utilities.doc'.
She can't IM me the file, email me the file, or put the file on a thumb drive. She could probably use YouSendIt but that wouldn't really solve the actual problem. I have little experience with Macs and am therefore not used to my files being blocked from me. Anyone know how to get around this?
Message was edited by: futurejp
Message was edited by: futurejp
Thomas A Reed wrote:
On a Mac, they tend to be worse than the viruses.
Especially since there are no Mac viruses... it's not hard to be worse than no problem at all, but the >major Mac anti-virus programs put forth a valiant effort in that direction!
While I agree in principle, what the OP doesn't say could be just as important as what the OP does say.
That is, OP says the document in question is Word, but not if it originated from the windows or the mac version of Word.
Since the Mac can be a carrier and transmitter of Windows based virii (macro viruses, in this case), and most Mac-centric AV software can detect/kill windows based virii....
If the OP moves files between Windows and OSX, some sort of AV software may be in order.
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