Why can't I access, send or receive emails?

Why can't I access my email (send nor receive) on iPhone 4S? Box pops up "cannot get mail: user name or password for **** is incorrect". Did settings get changed all of a sudden? I had email access this morning.

You can try deleting the email account and then readding it. OR do a reset, hold down the home/power button until you see the apple logo and then release, then wait for the phone to boot back up.

Similar Messages

Why can't I suddenly send documents via email?

Why

Hi,
I use send file in Reader and I've tried both Internet and Google Crome. I
have Windows 7 and I use Adobe EchoSign to send the documents. You can look
into four emails I got from Adobe EchoSign where you confirmed documents I
had sent. As I said earlier why is it different now?
//Christian
2014-07-12 22:41 GMT+02:00 MichaelKazlow <[email protected]>:
Why can't I suddenly send documents via email? created by
MichaelKazlow <https://forums.adobe.com/people/MichaelKazlow> in *Adobe
Reader* - View the full discussion
<https://forums.adobe.com/message/6545474#6545474>

New (last night) 4s. at home everything works but at the office, I can't seem to send or receive emails. Don't know about texts yet. I manually connected to my company's wi-fi network, have internet access and a good signal. The phone function works

Just set up my 4s last night - works fine at home but can't get or send email at the office. Wi-fi connection working and signal is good and telephone and Internet functions working. Manually set to my company's wi-fi.

Your company has most likely blocked the ports necessary to connect to mail servers outside the corporate network. Shut off WiFi and see if it works. If it does, you'll need to talk to your IT department about it.
Odds are they are not going to change the policy without a valid business reason to do so.

After upgrading to Mountain lion I can not any more send and receive emails

I am not able to send/receive emails on Apple mail after upgrading to Mountian lion. I am using exchange account + pop/smtp account.
All settings are still the same and were working on Lion version. Please help.
thanks

I bought an unlocked iphone 5 with 32mb especially so I could use any wireless carrier that I wanted to. Why does apple hold me prisoner to use only the carriers that apple wants????? The only thing I can't do is send and receive picture messaging.

I specifically bought and paid for an unlocked iphone 5 from APPLE so that I could use any wireless carrier I wanted to. I have been paying ATT WAYYY too much money the last 20 years. But for some reason APPLE wants to keep me from using any wireless carrier - and I can only use the carriers that APPLE will let me. WHY???? I paid my money!! I expected a lot more than I got. The only thing I can't do is send or received picture messages, but it makes me so Mad that I can';t do that!!!

If you bought an unlocked iPhone then it will work with any carrier but will work only under the restrictions or requirements the carrier sets for its customers. Apple has nothing to do with that. You are describing a problem of restricted access created by the carrer. If you cannot carry out the functions you want, talk to the carrier and see what limits they are placing on you. An unlocked iPhone is fully capable of all functions the carrer allows.

Can 2 people in different locations at the same time import, access, send, and receive the same messages from the same email account

I import messages into Thunderbird. I send and receive emails. One of the things I like about Thunderbird is that I can insert (image, link, etc) right where I want to, and I can Attach. But not just a simple attach file. No, I can also click Attach and choose Webpage. A lot of web-based emails are plain, simple, no frills - Attach file and that's it.
So I need to have my client be able to do the same thing I do when sending out emails, Namely sending out emails with an Electronic Press Kit (EPK) attached - which is to say, a webpage (not a pdf in our case). So, I need her to download, install, and use Thunderbird.
Here's the problem and my question. She needs to access, send, and receive from my email account. That would be easy if it was simple attach files - she could just login on the web, go to squirrel mail and bang it out.. Here it is: She needs to be able to import the messages to be able to reply to some messages - she needs access to what I have access to. She needs to use Thunderbird so she can take advantage of the features like insert image with link or attaching a webpage. My question is how will this affect my use? Can 2 people simultaneously and from different locations access and use the same email account or is it a case where her importing the emails would cut me off..Is it an either or thing? Basically, can her and I both import the emails or can they only be imported to one location at a time. Because every time someone sends me an email i get it right there on my Thunderbird application..it's imported to my Thunderbird..I want her and I to be able to do that without affecting each other. I don't want her to start importing to her desktop and then I can no longer import. If she says "point those messages to my computer what will happen to my ability to access them on my computer in the same manner I am currently?

I think there is a contradiction in your requirements. You want two people to share an account and you don't want either to interfere with the other.
The short and simple answer is to use IMAP to connect to the mail server. If your current email provider doesn't offer IMAP, find another that does. This is old technology already and it's disgraceful that some email providers haven't yet put it in place.
IMAP means that your messages are stored on the server and both of you will see exactly the same set of messages. And therein lies the contradiction; you will both see changes made by the other so you are inherently interfering with one another.
Caveats: some providers may not permit you both to access the account concurrently, and even if they do, things may become interesting if you both choose to work on the same message simultaneously.
Note that all of this is about email servers and protocols; your choice of Thunderbird as your email client has little bearing on the situation.

TS3899 Why since updating my ip 4s can't I send or receive email?

Why since updating my ip 4s can't I send or receive email?

Well, I'm not real sure. You would need to provide more details about what happens when you try? How did you set up the email, who is the provider, what errors you get when you try to get or send mail?

Why can't I get alert tones when I send or receive email. I checked Sounds and volumes are at max.

Why can't I get alert tones when I send or receive email. I checked Sounds and volumes are at max.

Have you got notifications muted ? Only notifications (including games) get muted, so the iPod and Videos apps, and headphones, still get sound.
Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085

Why can't I send or receive email on iPhone?

Why ant I send or receive email?

Well, I'm not real sure. You would need to provide more details about what happens when you try? How did you set up the email, who is the provider, what errors you get when you try to get or send mail?

Outlook 2010: why can't I send or receive email?

Cannot send or receive email through Outlook 2010
Running MS Office 2010 Professional Plus on a Dell N5010 w. Intel Core 13 proc. and 4 GB RAM.
Recently discovered my "sent" mail was not being received. I found it all unsent in the "Outbox." A few days later, I stopped receiving email through Outlook. the Outlook ikon: click on it; the ikon shows box w. red X, annotation "working
offline."
How do I restore full functionality of Outlook?

Hi,
Which type of email account are you using? POP3, IMAP or Exchange?
Please open your Outlook and click on Send/Receive
tab, check if the Work Offline button is highlighted. If so click the button to deactivate it. Then, restart Outlook to check the result.
If Outlook was still stuck in Offline mode, please try to log into your webmail and check if you can send and receive emails using that site. If you can't, please contact your email service provider for help.
If you can get and send mail on the website, the mail server’s fine. Please try to install all patches for your Outlook. We can also try to create a new mail profile in Control Panel and configure your email account in the new mail profile to check if it
helps. To do this, please refer:
http://support.microsoft.com/kb/829918/en-us
Hope this helps.
Best Regards,
Steve Fan
TechNet Community Support

Can no longer send or receive email from any account after Security Update

Hello,
I have a problem with my email in Mail. I let software update install the latest security update (007) a few days ago. I have not been able to send or receive my email since the update. I have several accounts and use Mail as my client for all. This includes my mac.com account, 3 att.net accounts and my website email. All give me the same error which is an SSL thing and has something to do with the certificates. I am able to receive email if I turn SSL off on the ATT accounts but not the mac.com (and if I try to collect my email with SSL off I get an angry message from ATT warning me I am not allowed to do so) and I cannot send any at all from any account.
The error message reads "unable to connect- there may be a problem with the mail server or network.... The server error encountered was: Mail was unable to verify the identity of this server, which has a certificated issued to "mail.mac.com". The error was: An SSL error occured while trying to read data from the server. Verify this server supports SSL and that your account settings are correct". It then states that the certificate could not be verified.
The certificate date on the mac.com account reads May, 29th , 2010.
I also have an iMac and a MacBook Pro which are also running Tiger. I have not and will not run the security update on these machines until I find out why it has messed up my email on the G5. I can still send and receive email with the exact same account settings on the MacBook so I know it is not the settings but something to do with the Security Update.
Has anyone else had trouble with this update? Any advice?

Hello and Welcome to Apple Discussions ...
I don't know if this is a corrupted preference file or not, but it sure can't hurt to try this.
If Mail is open, Quit Mail.
/Users/YourName/Library/Preferences/com.apple.mail.plist
Drag that .plist file to the Desktop. Launch Mail and see if you can send or receive e-mail. If you can, that .plist file is corrupted. Drag it to the trash, empty the trash and reboot. Your Mac will create a new preference file for you the next time you launch Mail.
Also... run Disk Utility and Repair Disk Permissions. Disk Utility is in your Applications/Utilities folder. Launch DU, select MacintoshHD 10.x.x in the panel on the left, select the FirstAid tab, click Repair Disk Permissions. Quit DU when it's finished and reboot.
Carolyn

Can't send or receive email from one account

Just bought the iPod Touch last week. Set up Hotmail account with no problems. However my MacDialup.com account (used to be dial up, but is DSL now) won't work at all. They aren't set up to use SSL, so I turned that off after the iPod automatically tried it. I tried IMAP and POP, tried changing incoming server port number from defalt 143 to 110, triple checked spelling on every single entry including password. Tried calling my ISP tech support and talked to a tech who owns an iPhone and lives in the bay area, but he couldn't figure it out. I tried deleting the MacDialup account then syncing the Touch to my iTunes on my MacBook Pro (which has no problem sending or receiving email from this same account) and had the email settings imported from the MacBook Pro - still no luck. Tomorrow I'll try bringing both my MacBook Pro and iPod Touch into the Genious Bar. Maybe they can figure it out.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Password - why can't adminstrators access customer password

I am a system adminstrator for two sites and I am becoming increasingly frustrated at the inability to access customer passwords. I have a number of custoemrs who regularly forget their passwords who are not particularly computer savvy and I am not able to help them without a lot of phone/email support. Whereas under the previous system I could communicate their password to them saving both of us a great deal of time and energy.
I am very aware that BC changed the system to deny access to passwords for all but the customer but this for my sites is ridiculous. I have access to all info that my customers have and I can 'change/update' any customer info on my site so why can I not access their password.
This is extremely frustrating as the current process assumes computer literate users and that the system 'Forgotten Password' tokens work - the latter is not always the case and I have a current support request to this effect.
I would appreciate someone who knows the system well to explain to me the rationale behinds BC's change to password access adn what is the reality re how this enhances cuntomer security when the systems administrator has access to all that customers data.
Richard

Hey Richard. I think you miss understand here.
Most secure systems - no password in the admin. You have the button in the admin to send a email for the reset request. This will also show (if you sort the site correctly) on the form they use to login.
Both use the reset email and again, ensuring that is set up correct is something you have access to and ensure has the elements and worded as you need them to be.
If people keep forgetting their password that to be quite frank it is their problem, why should a system become less secure because of this?
Do good systems do this? No , should they change? heck no.
Set up the processes to so the flow is easy to reset (which you have control over) and if they keep forgetting then they need to change them to something they wont forget.
Are you going to contact Apple and their Itunes store and ask them for your password? They wont know and not provide it to you, they do not know as it is in encrypted.
Like any systems you may also be aware of they say "No customer support respresentitive will ask for your pasword or provide you with your password". Etc.
This will not change.

I can't send or receive emails, it says can't conect to the server?

I receive the email from iOS diagnostic but not on my iPad since I can't send or receive email

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
How to delete an email account on your iPad
http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
 Cheers, Tom

Why I cannot send and receive emails when I am in other countries other my original

Why I cannot send and receive emails when I am in other countries other my original country ?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this: Delete the account in Mail and then set it up again.
 Cheers, Tom

Why can't I access, send or receive emails?

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