Why can't I GI delivery for customer consignment issue?
I created a KB fill up order and GI all 100 pc of batch1. Stock was consigned to customer with special stock W
Then I created a KE issue order and delivery to GI 1 PC. But has error "only 0 PC available...."
KE order,
item cat=KEN, in VOV7 special stock=W
schedule line type=C1
movement type=633
shouldn't 633 go to check W stock, it seems it's looking at normal stock?
Please help.
Thanks~~~
Your OMJJ settings should be as follows:-
MvT Val.Update Qty update S Mvt Rec Cns Mv Type Text
GI iss: cust.consgmt
633 X W GI iss: cust.consgmt
633 X W L GI iss: cust.consgmt
633 X W L E GI iss: cust.consgmt
633 X W L P GI iss: cust.consgmt
633 X W L V GI iss: cust.consgmt
633 X X W GI iss: cust.consgmt
633 X X W L GI iss: cust.consgmt
633 X X W L E GI iss: cust.consgmt
633 X X W L P GI iss: cust.consgmt
633 X X W L V GI iss: cust.consgmt
thanks
G. Lakshmipathi
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Verizon needs to do a check up on their customer service representatives and work on getting the window of communication open and seriously attend to the needs of customers because they just lost one customer who has been with them since 2008I was charged $299.99 for returning a damaged device after getting a warranty exchange for a different model. I was on my third model of the pantech breakout and started seeing the same issues I had with previous phones on my current phone, I called customer service and was told by an extremely rude representative to "buy a lotto ticket, because the chances of multiple phones having the same issue is the same as you winning the lotto." Her tone was sarcastic and rude which offended me and closed any chance of me willing to work with technical support or other representatives to fix this issue. My previous pantech breakouts and the one I was using had issues of my SD formatting, SD ejecting without me doing anything, contacts disappearing, phone memory deleting to make room for updates that I had turned off, and basically I was losing data on my phone from pictures, contacts, to personal emails and content without me even doing anything. I went through 3 models and worked with technical support to change my phone, SD card and back memory up but still had a number of issues. This is when I called and was told to buy a lotto ticket. I was extremely upset with the representative and told them to not send a warranty exchange phone because of her rudeness and attitude. I visited a local verizon wireless store and told them my situation and was given a deal - buy the battery of a samsung s3 and get it for free - note that i did have a small crack on my screen which the sales representative saw and DID NOT mention anything about there being a damage fee. I understand that on the box you use to return the device it does say that there will be a fee for damaged devices, BUT my issue is - why did the sales representative not notify me? Verizon was expecting back a pantech, not the samsung they sent out ... either way I had to send back my pantech, why not reconfirm there will be a fee?
Crack voided the warranty, hence the 299.99
The rep made a mistake by judging this as a phone that could be exchanged by warranty, when it wasn't. Plus he / she should have informed you about the fees that do occur when / if the phone seems to be physically damaged.
How did you know the phone had a crack?
I called verizon's customer service and told them my current situation, the lady told me to get in contact with my local store in which I did the exchange. Here are my call records:
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In this case you could return the phone and use the $300 or even less to purchase another phone of contract (third party sites).
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