Why can't I use my Adobe ID if I have to reinstall the digital reader?

I already have an Adobe ID.  I had to reinstall the Digital Reader and it will not authorize using my Adobe ID because it says another computor is already using that ID.  It is the same computor it is only that I had to reinstall the program.

For me it's the same, I've just bought an iPad mini two weeks ago but I cannot log in with any Apple account in FaceTime.
I enter my apple account in faceTime, then I press next the second screen and it shows "validating..." but it never gets validated.
What's happening? This is really annoying

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