Why can't I use my iTunes card balance to given an app?

Hi,
I have a balance from an iTunes card. I just sent an app as a gift, but iTunes forced me to use my credit card. Why can't I use my balance?
Thanx
Olivier

From the article from which you came:
Note: When purchasing an iTunes Gift, a valid credit card must be on file; you can't purchase an iTunes Gift with store credit.
Why Apple has this restriction I don't know, but many other download stores do as well.
Regards.

Similar Messages

  • HT1918 Why can't I use my debit card to purchase a free app or buy songs when I know there's money in my account

    Why can't I use my debit card to purchase a free app or buy songs when I know there's money in my account

    It happens to me to and idk why it is really annoying i have no idea why it does this.

  • Why can't I use my itune card I redeemed

    Why can't I use a gift card I recieved to make itune purchases

    What happens when you try to buy something, what are you trying to buy (you can't use your balance for gifting, you can only use a credit card) ?
    If this is the first time that you've tried to buy something and you are being prompted to enter card details then unless you used the instructions on this page when creating it : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
    then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card after entering it.
    Or, and if you are being prompted to review the account, then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
    If you are getting a message to contact iTunes Support then to do so (these are user-to-user forums) :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • Why can't I use my iTunes credit towards Strawberry Shortcake game app Bake Shop

    Why can't I use my iTunes credit to purchase Strawberry Cake .. bake Shop?

    Some In-App purchases require a Credit Card associated with your Account.
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Why can't I use an iTunes card to set up Family Sharing?

    I am not at all happy that the new Family Sharing feature will not let me use an iTunes gift card and will only work if I use a credit card.  Since the beginning of 2014, I just discovered iTunes charged my credit card with $1,500 erroneously.  While this has been resolved in my favor, we decided to not put a credit card on our iTunes account and just use gift cards.  I was delighted to discover family sharing since I have two small children, but was dismayed to find out I cannot set it up with my gift card.  FIX THIS, APPLE! 

    First of all, we are fellow Apple users, not Apple.
    second, you have options to limit family purchases, including in App by turning on the permissions function.
    last, you can still add gift cards and iTunes will use those before charging a credit OR DEBIT card, see below....
    Setting up Family Sharing
    When you set up Family Sharing, you'll be asked to confirm that you agree to pay for purchases initiated by the family members you invite and that you have a valid payment method on file. Valid payment methods for setting up Family Sharing include credit cards and debit cards. You can change the billing method on file in your account at any time in your iTunes & App Store account settings.

  • Why can't I use my ITunes account balance to pay for a  click wheel app?

    I have a IPod Nano 4G and would like to download one of the click wheel apps and purchase it through my ITunes account but it seems to only allow payment with credit card. Why is this?

    Hello Coastie53,
    And welcome to Apple Discussions!
    That's just the way it is if you are trying to make the purchase from within the Canadian iTunes store. You are not allowed to use a gift card to purchase apps. As to why, that's just the rules for now. Sorry.
    B-rock

  • HT4059 Why can't I use my iTunes account balance to pay for iBooks?

    Even though I have a credit balance on my iTunes account, iBooks only allows me to use a credit card for payment of an iBook.

    I'm having the same issue, did you ever figure it out?

  • HT201303 can I use my gift card balance to make in-app purchases?

    can I use my gift card balance to make in-app purchases?

    yuteng wrote:
    ... It shows that your purchase could not be completed.
    Then you need to Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Setting up iCloud family sharing. Why can I not use my iTunes as a valid payment method?

    Why is iTunes card not a option under payment method. I am wanting to setup iCloud Family Sharing. But I need to give Apple a credit card which I do not have. That is why I use the iTunes card and redeem the money. If it is good enough to use iTunes card when making purchase from Apple iTunes store then why is it not an option when setting up iCloud Family Sharing account.

    wilson68
    You're allowed play the music on up to 5 devices. Each device must be authorised. Unless you can connect the xbox to the apple store to be authorised, you will not be able to play the music on it.
    Regards
    TD

  • I am trying to use my iTunes card to do an in app purchase will it work

    I am trying to use my iTunes card To get a gun from alyssium in The Respawnables. I was wondering if it would work. Please tell me that would be really helpful.

    Have you tried to purchase?
    Any error message?

  • Why can't I use my Itunes gift card for iphoto booth purchase?

    I created a Christmas card and I thought that I could use my itune gift card since I have an apple and everything is hooked up to it and it never allowed me to enter in my gift card number.. why?

    Only Apple can answer a question like that, have you tried asking them?

  • Why can't I use my ITunes gift card to buy gems on clash of clans

    Why can't I buy gems on clash of clans with my iTunes gift card that I recently bought

    This is incorrect.
    A. ITUNES STORE, MAC APP STORE, APP STORE, AND IBOOKSTORE TERMS OF SALE
    PAYMENTS, TAXES, AND REFUND POLICY
    The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances. If a credit card or your PayPal account is being used for a transaction, Apple may obtain preapproval for an amount up to the amount of the order. Billing occurs at the time of or shortly after your transaction. If you are using 1-Click purchasing or your PayPal account, your order may be authorized and billed in increments during one purchasing session, so it may appear as multiple orders on your statement. If an iTunes Card, iTunes Store Gift Certificate, or Allowance Account is used for a transaction, the amount is deducted at the time of your transaction. When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.

  • Why can't I use my iTunes gift card to purchase an app?

    I received a $15 itunes gift card for my birthday and I redeemed the card on iTunes. The $15 is in my account but I can't use it to purchase an app for my mac at the app store. I heard other people had problems with the itunes and app store connections too. However, my friend had purchased an app with the itunes redeemed credit. Am I stuck being able to use it only for itunes purchases? Any answers?

    This is incorrect.
    A. ITUNES STORE, MAC APP STORE, APP STORE, AND IBOOKSTORE TERMS OF SALE
    PAYMENTS, TAXES, AND REFUND POLICY
    The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances. If a credit card or your PayPal account is being used for a transaction, Apple may obtain preapproval for an amount up to the amount of the order. Billing occurs at the time of or shortly after your transaction. If you are using 1-Click purchasing or your PayPal account, your order may be authorized and billed in increments during one purchasing session, so it may appear as multiple orders on your statement. If an iTunes Card, iTunes Store Gift Certificate, or Allowance Account is used for a transaction, the amount is deducted at the time of your transaction. When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.

  • Why can't I use a debit card to verify apple id?

    I am an adult parent with 3 kids and trying to set up family sharing. The process requires that I use a credit card to verify my age, but I don't use credit cards (purposefully) so I entered my bank debit card. It says I can't use a debit card, it must be a credit card. That is ridiculous, a bank card should be better proof than a credit card, and many people I know do not use credit cards purposefully. So it isn't letting me approve and pay for my children's account purchases. There must be a way to do this without needing to use a credit card.

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    As long as the debit card bears one of the brand marks that Apple accepts, such as MasterCard or VISA, then yes, Apple usually accepts debit cards.

  • Why can't I use my credit card in OVI store?

    After buying several apps in the Ovi Store using my credit card I was really surprised that Ovi Store does no longer accept my credit card because I'm not living in the US! (I'm requested to fill in a US address otherwise I cannot proceed.)
    **bleep**! *
    I'm not living in Iran or some other country on which the US has imposed sanctions. Can someone please explain? It feels like going back in time and I think Nokia will lose a lot of Ovi Store visitors this way.
    * Edit: thanks for censoring
    Solved!
    Go to Solution.

    @liza091162
    As far as OP was concerned trying at another time with SIM in place worked "Maybe the payment failed yesterday because I had removed my SIM card... Although I cannot see a connection."
    Happy to have helped forum with a Support Ratio = 42.5

Maybe you are looking for

  • Time stretch has stopped working in Premiere Elements 13.

    I've downloaded the latest Adobe updates. I am using a Windows 8 64 bit computer. I have previously (in the last few weeks) used time stretch to speed up and slow down without any problems but now I can't get it to work in any of my projects. All vid

  • Changing default open with for file type for all users

    hello can I change the default app to open a specific file type for all users and not juist for my user? i am admin for my mac mini. tnx gil

  • Want to be able to mount file systems in my computers at home

    Hi, I have 2 apple computers , a mac pro and an ibook and I want to be able to mount the file system from one to the other to transfer files. What software do I need to do this? I suppose I could use an FTP server just to transfer files is there one

  • Repetitive crash, macbook with Retina, 2012

    I am having a repetitive crash which I "think" may be associated with a specific website. The website is just a local news site "expressandstar.co.uk". Of course, I cannot be positive that the website is the main culprit or it is triggering another i

  • Mountain Lion + Safari + My Wife

    The 3 things above do not work well together. Here is the short story on EXCESSIVE Hard Drive activity using the 3 items listed above. I just purchased another iMac for my wife replacing her prior mid 2010 iMac 21.5. One of the reasons is that after