Why can't my iPad connect to iTunes store?

Every time I try to update an app I get the message. "cannot connect to iTunes store".

Have you tried disabling your firewall? I realize that the problem is frustrating - I am having my own issues as well - and did you look through the advanced troubleshooting article?
http://support.apple.com/kb/TS3297

Similar Messages

  • Why can't my iPad connect to iTunes?

    All of a sudden, I cannot update my iPad, buy apps or connect to iTunes.  I have wifi in my house.  Does it have to do with iCloud?

    Have you tried to give your iPad a reset? Hold down the sleep and home keys until you see the silver apple. Let it reboot and see if that helps.
    You might also try a different cable

  • Why can I no longer connect to iTunes store?  Error 301..

    Suddenly I cannot connect to iTunes. No idea why, apparantly it's error '301'. No firewall changes were made and iTunes is still permitted..

    Hello Josh,
    I was researching what may be causing you to not be able to access the iTunes store, and found a couple of articles that may help you out. The first is an article named Can't connect to the iTunes Store found here http://support.apple.com/kb/TS1368. There are steps to try depending on the Operating System you are running.
    Also there is a more Advanced troubleshooting article called iTunes: Advanced iTunes Store troubleshooting found here: http://support.apple.com/kb/TS3297 that may also help.
    And if you havent already, a great troubleshooting set of steps would be to restart the computer, router and/or modem then retest.
    All the best,
    Sterling

  • Why do I get "Cannot connect to ITunes Store" message on my IPad and IPhone?

    Why do I get "Cannot connect to ITunes Store" message on my IPad and IPhone?
    I have tried numerous times to connect to ITunes Store to update my current apps and continue to get this message.  Apple has determined that it is not a device problem or an Apple problem.  It has to do with ITunes.  Can anyone help?

    I am having no problems downloading from the app store today. I just tried it again. However, I read some of those other discussions as well and there have been times when the iTunes or App Store has been out of commission. Don't hold your breath waiting for Apple to acknowledge it because that is not going to happen. That is not how they operate.
    You can report it to them here ....
    http://www.apple.com/support/itunes/contact/

  • HT1689 How can i fix "cannot connect to iTunes store"?

    How can i fix "cannot connect to iTunes store"?

    Refer to this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368

  • Why can i not buy music from itunes store,this only happened recently

    Why can i not buy music from itunes store,this has only happened recently ?

    O.K. Everything seems to be in order now!
    I don't know what happened but this is the results....
    After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
    A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
    So basically, I did nothing except close iTunes, turn off my computer and later rebooted it and opened iTunes! Strange... does that seem like a fix or what?

  • Why won't my iPad connect to iTunes anymore?

    My iPad would connect to the iTunes store when I first got it 6 months ago. Now it comes up with a message saying 'cannot connect to iTunes store' my Internet connection is working fine. If anyone can please advise me on what to do
    Thanks!

    Can't connect to the iTunes Store

  • Why am I getting 'cannot connect to iTunes store' message when going to App Store?

    I recently purchased a refurbished iPad 1 (iOS 5.0) from the Apple Store.  I've downloaded one free app from the App Store.  But today when I returned to the App Store, the following message displayed:  Cannot connect to iTunes store.
    I have an Apple ID which I can see via Settings.  The software is up-to-date (checked software update).  I can access the App Store via my iPod Touch.
    Any words of wisdom?  Thanks in advance.

    iPad 1 (iOS 5.0)
    Tap Settings > Store
    Make sure Apps is switched on under Automatic Downloads.
    If you download an app on one device it should automatically sync to the other providing they are both running iOS 5.

  • Why does it say "Cannot Connect to iTunes store" when I try to install an App?

    I'm trying to install instagram onto my phone and When I click Free>Install App a pop up notification says "Cannot Connect to iTunes Store". It doesn't even prompt me to sign in and I can get onto the iTunes App fine. How can I fix this?

    I'm having the same problem with the iTunes Store...it much be down :(

  • Why do I get "cannot connect to ITunes store" message

    I seem to be unable to connect to ITunes and keep getting the same message which says "cannot connect to ITunes store".

    The iTune Store for music and video is not available in certain countries.
    Which item I can buy in which countr (hit the Expand All Section to see details)
    http://support.apple.com/kb/TS3599

  • TS1368 Iphone and Ipad connections to Itunes store problem

    On both my iPad 2 and iPhone 3g I cannot access the itunes store to download updates for my apps. I enter my apple id and password and on both devices I get the message "cannot connect to itunes store" and the only option is to press ok. I know the apple id and password are correct as they work fine on my MacBook Pro. Also internet connection works fine on both devices

    I think I've worked out that my problem was caused by me changing my apple I.d. That is my apps were purchased with one apple i d but I was using the new one for trying to download the updates. Seems obvious, but it would have been easie if the apple error message just told me that!

  • Why my iPhone 4 cannot connect to itune stores?

    My iPhone 4 cannot connect to itune stores.what do I do to get it connect?

    I have the same problem. I can't update or install apps. I get the "Cannot connect to iTunes Store". I can however, update via 3G.  I have reset my network settings twice but the problem persists. I've even tried updating in totally different locations using different Wifi routers. No luck. An answer would be great!
    -Thanks!

  • Why do i get cannot connect to itunes store message on my ipad

    I can't access the itune store to buy music on my ipad.  What should I do to correct this problem?

    The iTune Store for music and video is not available in certain countries.
    Which item I can buy in which countr (hit the Expand All Section to see details)
    http://support.apple.com/kb/TS3599

  • Why won't my iPad connect to iTunes

    For some reason in these past few days my iPad won't connect to iTunes all my Info is rightbut it won't conne t. What do I do

    Can't connect to the iTunes Store

  • Why can I not download from the iTunes Store??

    I bought an album from the iTunes Store via my iPhone 5 and despite the fact that I have a strong 4G signal, it is telling me that one track is going to take over 42 minutes to download! I checked the speed on Speed Test and it showed 32mbps download and 10mbps upload. EE told me that as nothing else is affected (I can connect to other apps such as You Tube and Safari fine) then it must be a fault with my iPhone or iTunes. They also mentioned that there was a known issue with update 6.1.3 where the handset showed an LTE signal when there was actually none. Anyone aware of this?

    Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

Maybe you are looking for