Why did Lenovo cancel my order of Ideapad Y410P?

I ordered an Ideapad Y410P on Lenovo.com/ca on May 24th, the price is $921.26(including tax). I used my RBC visa debit card to pay for this order, and the order is confirmed. The next day I received conform letter from Lenovo, and the transaction is made.
Then on May 25th, I found out that my order was cancelled. I don't know why. I called and called, but only found out that all the custom services were on vaction. Why did Lenovo cancel my order? When will they give my money back?

foolduke,
There was a pricing error on the Canada site and number of orders were canceled as a result
http://shop.lenovo.com/ca/en/landingpage/canada-pricing-statement/index.html
The amount you list, if for a single system doesn't seem to match up with this, so your case may be different.
Try to give sales a call.
If you need additional help, let us know.
Apologies for any inconvenience.
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество

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