Why did Mac OS X Utilities come up on my Macbook pro?, Why did Mac OS X Utilities come up on my Macbook pro?

i need help because mac os x utilities showed up as soon as i started my computer and im not sure why can soemone tell me how i can fix this problem without erasing all of my files/documents

What happened is for some reason OS X isn't booting, so it booted into Recovery (either Recovery HD partition or Internet Recovery if you saw a globe thingy)
So you use Disk Utility to repair/permissions on the Macintosh HD partition. Do not use it to Erase the Macintosh HD partition, that WILL erase your files.
The firmware might have just gotten the wrong partiiton to boot from messed up, hold the option key down ona wired or built in keyboard while booting the computer, see if you can boot the Macintosh HD partition with OS X, then set Startup Disk in System Preferences to remind the firmware which correct partition it's supposed to boot from.
Run through these list of fixes, or take your machine to someone who can.
..Step by Step to fix your Mac
Apple doesn't do data recovery, they will wipe your drive and blame you for not making a backup of your files, but a local PC/Mac repair shop can do data recovery before they wipe and intstall or fix your machine.
Most commonly used backup methods

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My mac hung up while installing an update. It took hours and still did not complete the update. I restarted my mac. Upon turning it back on, a wheel has been spinning on a grey screen. I tried to reinstall OS X from utilities, but encounter an error. Why?

My mac hung up while installing an update. It took hours and still did not complete the update. I restarted my mac. Upon turning it back on, a wheel has been spinning on a grey screen. I tried to reinstall OS X from utilities, but encounter an error. What do I do?

Hey Manaskala,
First point of call on all grey screen issues is the following:
http://support.apple.com/kb/TS2570
Given this issue has appeared after a software update, I'd advise you do the following instead though:
1. Get an external hard drive, with enough space to put the entire hard drive of your Mac onto. Make sure you've safely copied any data you have off of it, as the next step will erase it.
2. In the recovery HD of your machine, use Disk Utility to format you EXTERNAL hard drive with the partition table as GUID, and the format as Mac OS Extended (Journaled).
3. Get out of Disk Utility, and click Reinstall Mac OS X.
4. When asked where, choose to install onto your external hard drive.
5. When the download and installation is complete, your Mac will reboot into a clean fresh setup screen. Make your user account an administrator, and make up a name and password; I use 'Test' and 'test'.
6. Your machine is now running from the external hard drive, not the internal hard drive, so don't be alarmed when you don't see your files.
7. Open the finder, you should see 'Macintosh HD' in the sidebar. This is the internal hard drive of your computer.
8. Open Macintosh HD, and copy out the following folders into a new folder on your desktop:
-Users.
-Applications.
-Library. (This only needs to be done if you use 3rd party software that saves things in the /Library, do a quick google and see if it does e.g. Photoshop, Protools).
9. When these have copied (it'll take quiet a while), you can now use Disk Utility to erase your hard drive. Don't erase Macintosh HD but the ENTIRE hard drive on the inside of your Mac, and as Thomas A Reed mentioned, there was likely an existing issue on your HDD so please go to Security Options and choose 'Zero Out' before clicking erase. This will rebuild the partition table which was a possible cause of the failed update.
10. Reboot the machine holding 'Option', go to recovery HD.
11. Choose 'Reinstall Mac OS X', this time onto your INTERNAL hard drive.
12. When this is complete, make another admin user called test and password test, like you did last time.
13. Run Software Update from the  menu of your Mac.
14. In the Finder, you should see your external Hard Drive. open it up, inside that you should see your desktop etc, and on the desktop will be your folder containing Library, Applications and Users.
15. Go to Finder up next to the  and choose File -> New Finder Window.
16. In your second finder window, open up Macintosh HD (through the Go -> Computer menu), and go to your Users folder.
17. Open the Users folder in your first finder window, and copy your user folder (has your name on it) into the second user folder (the one inside Macintosh HD).
18. This might take a while.
19. When complete, go to System Preferences -> Users and Groups and unlock the padlock.
20. Click the '+' sign, and make a new administrator user.
21. Now, the fun bit. Note the name of your user folder you copied, e.g. 'Nathan', containing all of your stuff. Note the difference between your user folder (has your name on it) and the Users folder (contains YOUR user folder, guest folder and shared folder).
22. Make the ACCOUNT NAME of your new adminstrator user the EXACT name of your user folder (normally lower case and without spaces), this is case sensitive folks. Your full name can be whatever you want, usually your full name.
23. Then click create. You should be informed that a home folder with that name in it already exists in the Users folder, would you like to make your new account from that folder? say YES!
24. When this is complete, log out of the Test user, log into your new account we've just made, all your stuff should be there.
25. ???????
26. Profit.
There's a few little bits that may need to be cleaned up afterwards, applications folder from your external hard drive should replace the applications folder on your internal hard drive, if the previously mentioned /Library folder contained important goodies then that should replace the /Library folder on your new Mac.
Hopefully that will help you out, straight after that is done make sure your stuff is there, erase your external hard drive and turn on time machine!

My new mac did not come with iWeb but all the other iLife programs. Why not?

Is there anyone who knows why I don't have iWeb on my new computer? Have they taken it of? I read somewhere that there stoping mobilme next year and wounder if that is the reason but then you can use it without mobilme so I don't understand why I have everthing else form iLife but not this...
Thanx

It is now confirmed that iWeb, and iDVD, has been discontinued by Apple. This is evidenced by the fact that new Macs are shipping with iLife 11 installed but without iWeb and iDVD.
On June 30, 2012 MobileMe will be shutdown. However, iWeb will still continue to work but without the following:
Features No Longer Available Once MobileMe is Discontinued:
◼ Password protection
◼ Blog and photo comments
◼ Blog search
◼ Hit counter
◼ MobileMe Gallery
All of these features can be replaced with 3rd party options.
I found that if I published my site to a folder on my hard drive and then uploaded with a 3rd party FTP client subscriptions to slideshows and the RSS feed were broken. If I published directly from iWeb to the FPT server those two features continued to work correctly.
There's another problem and that's with iWeb's popup slideshows. Once the MMe servers are no longer online the popup slideshow buttons will not display their images.
Click to view full size
However, Roddy McKay and I have figured out a way to modify existing sites with those slideshows and iWeb itself so that those images will display as expected once MobileMe servers are gone. How to is described in this tutorial: #26 - How to Modify iWeb So Popup Slideshows Will Work After MobileMe is Discontinued.
It now appears that the iLife suite of applications offered on disc is now a discontinued product and the remaining supported iApps will only be available thru the App Store from now on. However, the iLife 11 boxed version that is still available at the online Apple Store (Store button at the top of the page) and those still on the shelves of retailers will include iWeb and iDVD. Those two apps were listed in small, gray text on the iLife 11 box that I bought.
Personally, if I didn't already have a copy I would purchase one to have it for reinstallation purposes if ever needed.
This may be of some interest to you: Life After MobileMe.
OT

TS3276 Why am I missing the category "contacts" in yahoo mail. All folders and content did come over successfully. New mac user as of today.

New MACbook user today. Set up email. My CONTACTS category is completely missing from my Yahoo email when all other info (folders, messages) appears to be there. Help?

If this is your first Mac, you should look at some of the articles on the pages linked below:
Apple - Find Out How - Mac Basics
Apple - Support - Mac Basics

XP 64bit on Mac Pro direct install - I did it before, but why can't I now??

Really frustrating this. I previously had an XP 64bit installation on a separate drive (WD 300GB) on my Mac Pro using a slipstreamed XP disk. I didn't use Boot Camp just did a direct install of windows, somehow.
I wanted to clone that drive onto a smaller 160GB drive I had so I could make use of the WD for backups - noting worked, so I ended up having to do a clean install of XP on the smaller drive. But this time for some reason a direct install doesn't work! I have no idea why.
I can boot into the XP CD and start the install but after the first reboot to continue the installation it can't read the drive and looks to the CD again. If I take out the CD I get an error telling me there's a disk hardware problem.
The only way I can install XP is with a Boot Camp partition first. However if I do this none of the XP disk partitioning tools will touch the disk (because they don't support GUID). I need to create a partitioned XP disk so that in the future I can reinstall the OS if I need to without wiping my data. Boot Camp doesn't seem to let me add an extra partition either. Ugghghg!!
What the **** did I do the first time around that let me do a direct install??
Alternatively can someone tell me how to create a new partition on the XP drive (by shrinking the current XP partition).

Refer to this article under section 4: Verify that the Apple Mobile Device USB Driver is installed
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

16 mo young Mac Pro will not turn on. Dead. Why. No problems ever! Installed Yosemite and did not boot up after. Did that kill it? To young to die. What

16 mo young Mac Pro will not turn on. Dead. Why. No problems ever! Installed Yosemite and did not boot up after. Did that kill it? To young to die. What happened?what do I do now??????? Help!

Note that you don't have a Mac Pro as stated. Your profile says you have a MacBook Pro. Please clarify as they are entirely different computers. If nothing below works for you, then make a Genius Appointment and take it in for service.
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Word 2011 for Mac Did Not Save My Work despite many save presses. Why?

I have been working on a document all week on word 2011 for Mac.
I initially saved the document and named it. It is still there in the directory folder I originally created it in.
I pressed the save icon every 20 minutes when working on my word document, saved it before bed, saved it when I woke up etc. Hundreds of save presses in over 100 hours of work in the past 10 days.
I also had auto recovery saving enabled to save every 10 minutes, this is still enabled.
Additionally I have time machine set up where it had been backing my whole drive after every few hours to a time capsule. I thought I had my backup protocols covered!
Today while editing and moving a text box within the word document, the whole word doc crashed with an error message saying “that it had encountered a problem and needed to close”.
I was expecting a recovered document to open back up as has occurred many times in the past when Word automatically reboots after a crash. However when the recovered document opened every piece of work had vanished except for the title page and a few words.
I thought no sweat I will go back and get a time machine copy as I had a weeks worth of back ups.
Upon going back to every back up from the last week, all my back up copy versions of the document in time machine is just the title page as well, even though I had been saving this all week and the documents was 50 pages long.
It appears that despite me hitting save, the document has not saved any of my work all week except for the first time I created the file; is this possible?
I cannot find a copy of the document in the Microsoft auto recovery, it does not reappear in it original form when I reopen Word.
I cannot find another copy in trash or on time capsule/time machine in the completed format that I had been saving it in.
I can find the file with the original file name, where I originally saved it but all the work has vanished even though the crash occurred when I was simply moving a text box to sit under a table. (IE I did not delete everything and then press save.
Things I noticed into the lead up the crash:
I tried to email to another email account last night as an attachment from word as a third back up and it would not send as an attachment, where this is usually an easy way to send a document as a safety back up.
I tried to “save as” and give it another name before the crash to experiment with different formatting and called it test test test test but it did not show up in the folder when I hit the “save as” button. Any subsequent search with SPOTLIGHT does not show any file by this name test test test test, even though I am 120% positive that I did save the file correctly in two different places on my computer. Hence again the file would not save even though I did all the normal steps of saving.
Why was the file not saving when I have been pushing the SAVE button? Was the file corrupted?
What has gone wrong and does anyone know where to look for the missing work? I have exhausted every option I know over the last few hours. Thanks for considering!
A very dejected Digger Boyle.
These links take you to MAC Forum where others appear to have had this problem but can’t find a solution to my issue.
https://discussions.apple.com/message/20358862#20358862
https://discussions.apple.com/thread/3676037?start=0&tstart=0

Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
Any change?

When I send an email from Mac Mail, why does Mail go to the background and the Finder comes to the front? I want it to stay in Mail.

When I send an email from Mac Mail, why does Mail go to the background and the Finder comes to the front? I want it to stay in Mail.

Did you check your user name and password in Settings>Mail,Contacts,Calendars...tap your email account, tap SMTP, then tap the primary server name. Make sure the settings there are correct.

Why did my isight camera come on by itself

My isight camera came on by itself. I admit that skype was running, but I was not talking to anyone.
The next day the isight cameara came on for less than a second and went off.
Why would this happen?

ArisB wrote: ... Why would this happen?
Because either:
(1) you (or someone else) have added software that turns the camera on and off automatically, or
(2) something is wrong with your Mac's hardware or software.
If you did not do the first and have given others access to your Mac, you can eliminate (1).
Here is how I would work the second possibility: Uninstall (follow Skype's uninstall instructions) Skype. Then restart Mac, use Disk Utility to repair permissions, and then test your camera again. Follow the suggestions inApple's http://support.apple.com/kb/HT2090 article.
If the camera works correctly now, reinstall the latest Skype that is compatible with your Mac. If the problem returns when you install Skype and goes away whenever you uninstall it, Skype must be causing a conflict that results in your camera's unexpected behavior. Search or post in Skype's dedicated support pages for help for this Skype-specific problem.
If the problem continues even when Skype is properly uninstalled, post back with as much info as you can provide on the latest behavior. Confirm that you have used the proper SMC/PMU reset from the Troubleshooting article, and tell us which (if any) apps and user accounts work properly and which do not. We will offer more specific suggestions based on the details in your reply.
Message was edited by: EZ Jim
Mac OSX 10.7.3

Why did the new update for my macbook air hinder my ability to use my camera for google and skype but not photobooth or facetime??? This is messed up it was working yesterday and now neither google or facetime can find a camera on from my mac?

Why did the new update for my macbook air hinder my ability to use my camera for google and skype but not photobooth or facetime??? This is messed up it was working yesterday and now neither google or skype can find a camera on from my mac? what do I do??

An update for same is coming.
Theres a patch for same, see here:
https://discussions.apple.com/thread/5306216?tstart=30

HT4718 why did not i get installation CD with my mac book retina display 13", and let me know what are the tings i get with my mac book pro with free of cost?

why did not i get installation CD with my mac book retina display 13", when i bought. and let me know what are the tings i get with my mac book pro with free of cost?

MacBook Pro
http://store.apple.com/us/buy-mac/macbook-pro
What’s in the box.
MacBook Pro
Power adapter, AC wall plug, and power cord
No install media (CDs or DVDs) are included with Macs anymore.

First generation Mac pro booted into utilities and HD recovery, any idea why?

Hi,
My first generation Mac pro booted into utilities and HD recovery when I restared after installing Autodesk sketchbook pro. This isnt the first time this has happened but last time I was not trying to install any software. Fortunatly, I have time machine backups and therefore have managed to recover the HD to a recent date and I intend to do a complete system check when it has finished. The first time this happened I didnt think much of it but now it has happened a second time i'm becoming a little concerned, any idea why this has happened?

I did this the first time it happened so I know that its not that i have the wrong startup disk selected. However, after the recovery had completed I tried the installation again and this time everything went smootly. so as of right now I dont have a problem. Thank you very much for your time and help.

When I bought my Mac they gave me a free hp printer. My mac is a 10.7 and the printer is for 10.6 and below.... so why did they give me this printer? Can I use it somehow or should I ask for a different one that is compatible with my computer?

When I bought my Mac they gave me a free hp printer. My mac is a 10.7 and the printer is for 10.6 and below.... so why did they give me this printer? Can I use it somehow or should I ask for a different one that is compatible with my computer?

Can I use it somehow or should I ask for a different one that is compatible with my computer?
No, that's not necessary.
You Mac most likely sat in inventory before it was sold so the latest drivers were not installed.
If you tried using the printer and couldn'tget it to work, go here > http://www8.hp.com/us/en/support-drivers.html
If this is a USB connected printer, make sure it's connected to your Mac, then at that link click: Detect Your Product
Download and install drivers for v10.7 / Lion.

Why is it that support tells me to "dampen the included cleaning cloth" but my macbook air did not come with one??

I tried to find out to clean my macbook air screen. When I looked at support it said to "dampen the included cleaning cloth," yet my computer box definetly did not come with one??? that *****... can I buy one anywhere or does it need to be a specific kind? Why did mine not come with one????

Contact Apple support to get a replacement:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

Why did my Macbook pro not come with a Lion CD or USB?

I have a MacBook Pro 13" Early 2011 model with lion installed. The mac came with lion. But why did my mac not come with a CD or USB for lion?

No Mac comes with a DVD or USB for Lion, everything is done online now. For those who absolutely must have a USB you can buy Lion on a USB drive for $70 or thereabouts.
If you're concerned about drive repair and re-installing Lion, these articles may be of interest:
Lion - Disk Utility - https://discussions.apple.com/message/16925522 - repairing your drive using Disk Utility on Lion's recovery partition.
OS X Lion: About Lion Recovery Disk Assistant - http://support.apple.com/kb/HT4848# - Create recovery disk on another drive for when Lion's Recovery Partition does not work.
OSX: About Lion Recovery - http://support.apple.com/kb/HT4718 > Lion Internet Recovery - using the Internet to start when recovery disk partition not available.

Why did Mac OS X Utilities come up on my Macbook pro?, Why did Mac OS X Utilities come up on my Macbook pro?

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