Why do I get accessory not supported when plug in my lighning to 30 pin adapter?

As soon as I plug in my new Apple 30 pin to lightning adapter I get a pop up saying the accessory is not supported by iPhone. What gives?

Then get it changed at an Apple store mine works fine on a sound dock 10

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    Hello AliHoward,
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    http://support.apple.com/kb/HT1925
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    iTunes 11.0.4 for Windows 64
    http://support.apple.com/kb/DL1615
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