Why do i get an "open with" box when i try to start screen saver?

I have an Hp a6120n PC.  When I try to install a screen saver, I get a dialog box that says open with and gives a series of suggested programs to use to open the screen saver. The same thing happens when I try to download a program from the internet. What can I do? Also, I would like to wipe my hard drive and start over. Is there some way I can do that? I am not ver computer literate so please try to explain so I can understand. This is my first computer and I bought it from my Daughter so I want to take all her information off of it.

Hi
Please find the link given below might help you to do a recovery please note all the data on the unit will be lost hence back up data before performing a recovery.
Performing an HP System Recovery
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

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    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Unknown owner - C:\Program Files\Norton AntiVirus\isPwdSvc.exe (file missing)
    O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)
    O23 - Service: Registry Management Service (RegManServ) - Unknown owner - C:\Program Files\Registry Defragmentation\RegManServ.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    End of file - 12002 bytes

    By the way this is the
    Error Signature:
    AppName: itunes.exe AppVer: 7.0.2.16 ModName: unknown
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