Why do I receive error on datasupp.cpp line 3563?

I am running a serial communication program and often the program crashes, when I restart Labview, I receive an error message referent to the datasupp.cpp line 3563

When LabVIEW generates a .cpp error, an internal error has occured within LabVIEW where a condition exists such that LabVIEW cannot continue execution. Generally, LabVIEW has reached a point in its internal code where it checks to see if certain conditions are true. Under normal circumstances, these conditions are indeed true, and LabVIEW is equipped to handle them. If they are not true, LabVIEW reports an internal error. LabVIEW reports the internal error and shuts down because to do otherwise would be to risk corrupting any VIs in memory.
Unfortunately, we do not have any record of the datasaupp.cpp line 3563 ever causing an error. When LabVIEW does throw internal .cpp errors, it will store a failure log file in your My Documents/LabVIEW Data/lvfailurelo
g directory by default. If you allow investigation of these internal errors, you can submit your error log file to National Instruments and we can see how the error message was generated.
You can check out http://www.ni.com/failure for more information.
Thanks again.

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I have the error: "failure: datasupp.c line 531" with LabView 5.1.1. Why?

I have the error: "failure: datasupp.c line 531" with LabView 5.1.1. Why?
I use WIN 2000.

Srieng,
The datasupp.c failure can be caused by several reasons, we will need a detailed description of the operation you were making before this error happened, what is inside the VI that gave you this error, has this VI worked before, etc. Please contact us with this information, you can find the steps to email us at www.ni.com/ask , please do so and we'll review the details you send to us to determine the causes and probable workaround. Thanks!...
Nestor Sanchez
Applications Engineer
National Instruments
Nestor
National Instruments

Internal software error: .\PGCStreamInfo.cpp, line 1413

Im designing a DVD teaching project within Encore DVD 2.0.0.48678 from the Creative Suite 2 Production Premium software system. The project is very large and complex. As of now there are only 2 separate timelines. 1st time line has 50 chapters. 2nd time line is not finished but currently has 15 chapters. Because its a teaching DVD, there are also chapter play list created for each individual chapter. I also have a countless number of menus and links to sub menus and additional video links from the chapter play list. All of my links are set and operational with all functions in the individual menus working properly. This is an ongoing project for 3 months now, with perfect results prior to today. I have used the "preview from here" function with no problems to test the links and verify the menu structures with flawless results for the past 3 months. Today I was giving a demo of my progress, when I selected the "preview from here" I received this new error message, "internal software error: .\PGCStreamInfo.cpp. line 1413". I have checked and rechecked links, buttons, playlists, chapters, end actions, timelines, basically everything I could imagine and have even tried a computer restore point from 5 days back, at this time still have not resolved this issue.
AMD Athlon 64 3000+
2.01 GHz 1.00 GB of RAM
Microsoft Windows XP Home Edition Version 2002 SP2
Gigabyte GeForce 7300 GT videocard
Thanks for any suggestion, if more info is needed to solve this, i can provide it.

There are a couple of other threads about a similar error which seem to point to a possible chapter playlist problem:
Internal Software error ..... When 'preview from here' or Build
Chapter Playlist play order bug?

LV 6.1, 3D Surface Graph sometimes collapses (doesn't work stably); plus blocks use of remotely controlled panel by LV run-time engine (error #26:"window.cpp", line 11518

1) "3D Surface Graph" does not work stably; sometimes it changes its properties (e.g. plot style) without me doing anything prior to that; a couple of times it lost a complete sense so that I had to delete the graph and install it again
2) I tried to remotely run a VI which contains a 3D Surface Graph in it. It turns out, the use of the "3D Surface Graph" somehow blocks the remote control over the panel. As a result of that, I got the following error message: Error #26: "window.cpp", line 11518 (with LabVIEW version 6.1).
3) Is it possible to plug into the 3D Surface Graph a few plots at
the same time since there is a built-in control "plot number" (somehow by bundling them up or putting into an array - I tried both but didn't work) or it can be done merely by use of 'case' structure preceding the Graph, where case structure decides which plot to pass into the 3D graph?
Attachments:
3D_Graph_ver_1.bmp ‏214 KB

Hello mjoler,
Thank you for contacting National Instruments.
The following example will show you how to plot multiple 3D plots on a single 3D graph. Modeling your VI after the example may also alleviate the instability that you have been experiencing.
http://sine.ni.com/apps/we/niepd_web_display.display_epd4?p_guid=B123AE0CBA19111EE034080020E74861&p_node=DZ52038
As far as the error you are receiving, it's difficult to say what could be causing this. ActiveX controls embedded on a front panel sometimes do not display on a remote client because they draw and operate almost completely independent of LabVIEW. If possible, try remotely controlling your VI with a client computer that has a complete installation of LabVIEW. The error could also be a bu
g. Try downloading the evaluation version of LabVIEW 7.0 from http://www.ni.com/labview. By doing this, we can determine if it is a bug in the older version that has been fixed in the latest version.
Let me know how this goes.
Matthew C
Applications Engineer
National Instruments

Internal Software Error: .\AVTreeNode.cpp, line 25 when saving a project

Hello,
I am trying to work with Encore DVD 2.0 on Windows XP professional (SP 2). Until now with every project I try to make I see new error messages, and my whole work consists of trying to find work arounds.
My actual project consists of five slide shows. They are all between 1 and 2,5 minutes. Except for one, that only consists of a black screen shown for 5 seconds.
I have a playlist that contains all slide shows. Between two of the longer slide shows I inserted the 5 second black screen. What I wanted to achieve with this technique is that I can easily change the "gap" between two slide shows by changing the duration of the black screen slide show once. Alternatively I could have added a black image as the last slide two each of the four slide shows, but then I would have to change the duration of that slide four times when I want to change the gap between the slide shows.
Anyway, I finally tried to create the project which resulted in the CVOBUPlanner.cpp error in line 331.
So I wanted to track down the problem by
- deleting some of the slide shows
- saving the project under another name
- trying to create that project
So first I deleted everything but the first slide show from the playlist. then I deleted all the slide shows but not the first one (and the 5 second black screen though I didn't use it here), from the project. Saved the project under another name and created it without an error.
Then I opened the original project again. Now I deleted everything but the first slide show and the 5 second black screen slide show. Again I deleted the slide shows, but not he first and the 5 second black screen.
I tried to save the project under another name, but now I received an internal software error: .\AVTreeNode.cpp, line 25.
After I restarted the application I was able to open the original movie, delete the slide shows and save the project under another name.
I still wanted to let you now because this is an error message that I have not seen before and didn't find here in this forum.
Regards,
Christian Kirchhoff

There are a couple of other threads about a similar error which seem to point to a possible chapter playlist problem:
Internal Software error ..... When 'preview from here' or Build
Chapter Playlist play order bug?

Error 38 "thread.cpp line 1938" failure during an application execution

I made a Labview6.1 based application that handle serial communication with six RS-232 ports. The program is intended to run 24 hours a day. After around 2 days of execution an error occurs. Here the reference:
Error 38
thread.cpp line 1938
What can be the root cause of this failure?
I'm pretty sure it's not lack of memory/CPU.

Hi Mao,
Be sure that all the threads you oppened are all closed.
For example if you put an "open VI reference" don't forget to put the "close reference" at the end of the task.
Hope it helps!
Best regards,
G Liagre
Best regards,
G Liagre

How to resolve Error #3: memory.cpp, line 563

I moved my application to a new computer with Windows XP and installed Labview 6.1 from the installation disc. When I run Labview 6.1, it allows me to open a project but, as soon as the project loads it shows the following error message (Error #3: memory.cpp, line 563). I deleted dir.mnu as suggested but the problem persists. The application runs fine on the old computer. I even uninstalled and re-installed Labview 6.1 on the new computer with the same result. What do I do now?

I'm sorry, I'm the one that was confused... You are having a FieldPoint problem, yes?
First make sure that the FP VIs are not stored as part of your appliction code. If it is, delete it. Next, if you don't already have them, install the latest version of the FP drivers. If you have only the latest version of teh drivers installed and you are still getting crashes, this sounds like an NI problem.
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Mike...
Certified Professional Instructor
Certified LabVIEW Architect
LabVIEW Champion
"... after all, He's not a tame lion..."
Be thinking ahead and mark your dance card for NI Week 2015 now: TS 6139 - Object Oriented First Steps

Error #3, "memory.cpp", line 865(V6.0) 876(V6.0.2)

I used a VI one day with no problems, and the next I got this message - "Error #3, "memory.cpp", line 865" I did not even close the VI or modify it an anyway.
I was first running Labview V6.0 and tried upgrading to V6.0.2 but the error continued (now on line 876). I also tried recompiling and backup copies of the VI and SubVIs, which did not work either. A suggested fix is to delete "dir.mnu", which likewise did nothing.
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Hello,
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If you eliminate that possib
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To simplify it before submitting it to support, please try executing individual subVIs and see if the problem is limited to a particular VI or a smaller set of VIs.
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Error #3: "memory.cpp", line 639; VI used to work, now it stopped

Hello,
I am running LabVIEW 6.0.2. I have a rather complicated VI that used to work just fine. I have run it a bunch of times without any problems. I have not changed anything at all, and now it gives me Error #3: "memory.cpp", line 639 every time I run it. Does anybody know what could have happened?
Thanks,
Corey

Corey,
Not without seeing the code.
Perhaps there is some memory leakage going on, or open references that cannot be resolved.
Also, check your memory to make sure it is still working (view your RAM amount).
Other possibilities include possible conflicts with software running in the background, or software you recently installed.
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Other than that, navigate to the site where the bug tells you to (don't remember off the top of my head) and report it to NI.
Good luck

Fatal Internal Error: "Memory Manager.cpp", line 547

Hello,
I am using LV 2009 and I am also getting an error as follows:
=======================================================
Fatal Internal Error: "Memory Manager.cpp", line 547
LabVIEW version 9.0.1
You will lose any unsaved work. For assistance in resolving this problem, please relaunch LabVIEW, or contact National Instruments.
=======================================================
I get this error when I start executing steps on TS 4.2.1 as well as when I do "Unload All Modules" in TS. Please find the attched logs. Further, I could not run anything in TS and need to restart the PC to re-run the sequence after everytime this error occurs.
We have transited through LV 8.0, 8.2, 8.5 and now 2009 over past 4 years for our project and this is the first time I could see this error.
Please help.
Thanks.
Attachments:
lvlog2010-06-09-10-06-07.txt ‏2 KB
lvlog2010-06-09-18-52-36.txt ‏1 KB
lvlog2010-06-09-19-16-20.txt ‏2 KB

Adding on to Pritam's post:
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But now again we're seeing this error, and that too only on 3 PCs systems out of 5 PCs!
The same installer has been installed on all 5 sytems (after removing the earlier installers and running MSI Blast.exe them).
The error now appears again, only when we try to exit TestExec.exe and another tool built in LabVIEW.
So everything works fine and tasks are performed,etc, but when we close the window or try the exit that program, the "Fatal Internal Error: "Memory Manager.cpp", line 547" pops up.
If we say "OK" to it, the window closes, but the Task is seen still running in the Task Manager and has to be manually terminated (End Task).
Does anyone know what could be going wrong?

WANTED: workaround for error in fontmgr.cpp line 1023 when loading LV 6 VIs

Hi,
when loading existing VIs from LV6 with our new LV7Express the program (running under Linux 8) crashes with an error in fontmgr.cpp line 1023.
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Hi dieter,
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Waldemar
Waldemar
Using 7.1.1, 8.5.1, 8.6.1, 2009 on XP and RT
Don't forget to give Kudos to good answers and/or questions

Internal software error: .\filespec.cpp line 130

I have an encore project with multiple menus and videos that I finished after a year. We have been through two revisions and I have the final go ahead with 2 tweaks and I am done.
Problem is, I try to open my encore file and it states "internal software error: .\filespec.cpp line 130" can anyone please help me?
I do not want to start from scratch. I did a google search but did not come up with anything. I recently switched to windows x64 with a multicore system so I am going to take it home and try it on windows there. Any help would be appreciated.

Hi
I'm having the same problem, did you find any solution?

Internal software error: .\EditorTemplates.cpp, line 698

This project is due to my client tomorrow. Not thinking in my right mind I decided to install Production Studio Premium in the middle of working on a big project. I've tried to Google the error but I'm not coming up with anything:
"internal software error: .\EditorTemplates.cpp, line 698"
This appears while building my disc or .iso image just after reaching the "Analyzing Project" phase of the build progress.
This project is only 2 menus with 4 total timelines. One of the menus uses both motion background and audio.
HELP!!!!!!

Sorry -- I just noticed that there is a thread on this error elsewhere in the forum ( http://www.adobeforums.com/cgi-bin/webx/.3bbee891/21 )Somehow when I searched for this error that thread did not show up. I'm going to take a look at that thread and see if there is anything that will help.
Again, sorry for posting the same topic twice.
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1. "The issue was that instead of using return to last menu which is for use in a series of menus, instead I should specify the menu I want to return to. The summary is: make sure you're only giving one choice for an end action and don't use an override, and make sure to specify which menu even if there is only one when you return to a menu. When I did this it worked like a charm."...
"'Return to Last Menu' End action for a timeline is the culprit. Don't Use it. "
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Why am i receiving error message "the ipod cannot be synced. an unknown error occurred (13019)" when i try to move a song from my itunes library into my music folder on my ipod touch?

Why am I receiving the following message when I try to move a song from my iTunes library into my iPod touch's music folder?
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Try here:
iTunes: Error 13019 during sync

Why do I receive Error Code -50000?

I have a M-serie 6221 card where I use the two analog output, DC voltage out. (Labview 7.0 running on a Pentium 4 HT processor and Win XP SP2).
I have two processes (independant dynamic VI's) for analog voltage output.
Process 0 use AO channel 0 and Process 1 use AO channel 1 on the 6221 card.
Both processes use the simple DAQ-Write 1 Chl 1 Smpl VI and with an update rate of only 4 Hertz.
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Occationaly (sometimes hours between fails) I receive Error Code -50000 (=conflicting parameters) after one of the DAQ-Write 1 Chl 1 Smpl VI .
Why?
Can it be a problem with multi-threading?
Regards
Bo Hellman
Biotage Sweden AB

bohellman,
When you are using the DAQmx Write VI, are you setting the auto start input to false, or have you left it at its default of true. One thing I would recommend trying is to explicity start the task and set auto start to false, and see if this makes any difference. If you are writing within a loop, then this can also make your application run more efficiently.
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Jason

Why do I receive error on datasupp.cpp line 3563?

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