Why does app mgr "fail to install" when it tries to update itself?

I have reinstalled the app mgr, as instructed on the CC web site, as it was supposedly corrupted (although it worked fine a couple of hours ago).  Whenever I try to download PS CC, the app mgr goes through trying to update itself and "fails to install," so I can't even begin to download any other app. (Running Windows 7 on a Dell laptop, 64-bit.  I have several CS6 apps.)

Arpit,
There is no app mgr in the Control Panel list of programs; it is gone.  (Of
course, I've purchased the LR 5 upgrade, and it is not on the list either,
though it is installed, not from the Cloud, and seems to work.)  There is a
newly downloaded app mgr 7.0 shortcut on my desktop, but it can't find the
program itself. There's an app mgr updater that runs its course; but since
the app can't be found, it's hard to know what it is updating.  Trying to
download anything (even just the Creative Cloud desktop connection) from
the web site doesn't work--clicking a download button produces nothing at
all, not even an error message.
CC Cleaner does not give an option to clean the CC items without also
working on CS6 apps.  I do NOT want to risk losing or corrupting my various
CS6 apps or the data associated with them.
My Cloud files are still fine, but I can't upload anything new or download
anything that's there.
There really needs to be a solution to this situation that does not require
large transfers of data or the risk of losing older (and functioning)
programs.

Similar Messages

  • Why does it say Apple ID disabled when I try to update an app

    Why does it say my Apple ID is disabled when I try to update an app.? My ID works for everything else. Also, I thought with the new iOS update that apps are supposed to update themselves but mine haven't.

    On your Mac/PC open iTunes (make sure it is updated). On the tabs on the left click on "iTunes Store". This will change the window on the right to the iTunes store. The top right corner should have your Apple ID or Sign In written. If there is an Apple ID written click on it and Sign Out. The corner should then change to "Sign In".
    Now click on Sign In and sign in with the wrong/incorrect Apple ID that you no longer wish to use or update from.
    Once logged in, click on the down arrow that shows when you move the pointer on the top right corner where it should now show the apple id, and select Account.
    The page that opens up should have a section called "iTunes in the Cloud" with a tab on the side saying "Manage Devices".
    Click on Manage Devices. Its should list your iPhone or iPad that you no longer wish to use with this Apple ID. And click Remove.
    Once its confirmed click "Done" and from the top right corner select Sign Out.

  • HT1338 Why does the iPhoto that came installed on my iMac not update with Software Update?

    I have iPhoto v9.1.5 that came pre-installed on my iMac. However, although there have been newer versions available on the App Store (currently up to v9.2.3) there have never been any updates available in "Software Update".
    Weirder still, when I go to the App Store, iPhoto is one of the apps showing as available to update. But when I click to update, the App Store sometimes tells me I "must log-in with the account used to purchase the application", and sometimes that "only apps purchased from the App Store can be updated". I've tried both the accounts I have with the App Store, but same result each time.
    I had a very disappointing experience with Apple Customer Support, speaking to several people in different departments - none of whom could explain why I couldn't update iPhoto, nor offering any kind of fix. Not what you expect from Apple!
    Does anyone have any clue how I can fix this? v9.1.5 ***** on so many levels - but then maybe v9.2.3 is just as bad and I should just trash it and use something else anyway..... Any advice will be considered!

    I've since found other posts on this issue (like https://discussions.apple.com/message/16434345#16434345), so at least I'm not the only one. Seems that Apple are being incredibly slow to resolve this. The only solution I've read is to get my hands on an iLife installation disc - and amazingly, none of the techs on the phone (I've spoken to several) have come up with this solution!
    But is there any other way?

  • Why does my custom device break only when VeriStand tries to run it?

    Hello,
    I have a custom device, it's been working for awhile now, today I made some changes to add some more functionality and now VeriStand tells me the RT driver is no longer executable.
    I didn't change my build configuration or add any functionas that might bring in some external DLL or something that might be linking incorrectly.  
    Any thoughts to how I might go about narrowing this down.  The problem is only at runtime in VeriStand.  The built LLB has no issues, the development source has no issues, it's only when VeriStand tries to deploy that there is an issue so there has to be something that's not linked properly yes?
    The system is not RT, it's just deploying on Windows using a PXIe.
    Post CLD and when I'm a CLA when someone asks who I am, I can spin around in my chair and say "I am... the architect."
    Solved!
    Go to Solution.

    I don't know for sure the exact cause, but I ended up just eliminating portions of the driver code piece by piece to narrow down what was causing the issue. It turned out to be a debug VI that I've used many times before in various projects, but which contains the "Call Chain" LabVIEW primitive, but aside from that, it's just some simple string manipulation.  So I don't know if it was just some random edge case that only occurred when executing under VeriStand's own underlying LabVIEW code but for whatever reason, it was breaking the driver VI.
    So, solved the problem, but the cause, I can't quite say.
    Post CLD and when I'm a CLA when someone asks who I am, I can spin around in my chair and say "I am... the architect."

  • Why does eLearning for PC not install when Presenter is included in the package?

    I have downloaded eLearning from the Adobe LWS site, ran AAMEE 3.1 to create a 64 bit package.  When I try to install the package with Presenter included the install process appears to be working.  I can see the programs are being installed but at the end each program is un-installed and when msiexec.exe finishes nothing it installed.

    Current e-learning systems focus on supporting the creation and presentation of learning materials. The communication between the learners, which is also an important factor for a successful learning experience

  • Two of my apps stuck on "installing" when i tried to update.

    I was promted to update a couple of apps. What can i do to get my programmes to install? They are stuck in "installing". There is plenty of space to download. Tried finding the apps to uninstall, both on my 4s and in iTunes. Cant find them.

    try RESET ALL SETTINGS

  • Why does an error appear (insufficient permissions) when I try to update my iTunes?

    I just got my AC adapter repaired after 6 months of not using my laptop. Now my iTunes won't update. It shows an error saying I don't have sufficient permissions. I can't even access my iPhone through iTunes or my apps either. Someoone who's tech savy please help.

    Close All Open Apps...  Sign Out of your account... Perform a Reset... Try again... This time try doing the Updates One at a Time...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • Why does my iPod keep on crashing when I run high memory apps?

    Why does my iPod keep on crashing when I run high memory apps? I have a 32 gb 4th gen iPod Touch with only 11gb used, and I currently run 6.1.5 Everytime I run a high memory app, without fail it crashes. These apps include but are not limited to instagram, infinity blade, subway surfer, gmail, clear vision 3, dropbox, and even Safari has crashed on multiple occasions. I tried resetting the settings and that seemed to work for about a day but now I'm back at square one.

    Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory. The 4G only has 256 MB of memory.
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                                              

  • When I try to test my app the IPhone says "'%app title%' failed to install."

    When I try to test my app the IPhone says " '%app title%' failed to install."
    How do I fix this?
    My install method is:
    * Open ITunes.
    * Drag my app to the IPhone.
    * Ta-da the IPhone says "'%app title%' failed to instal."
    Has anyone had this problem? If so how did you fix it?
    Thanks!
    ~Jeremiah

    You might have to check the prov profile and type of your certificate. The error you stated might arise in following cases.
    Certificate id and app ID (in the app.xml) does not match.
    The certificate and prov profile should match the cause. Distribution / Testing.
    Select suitable option while packaging. Adhoc / App store distribution.
    Make sure the correct device UDID was used for your certificate.
    I went wrong in (2) when I built my first app which costed me the same error as yours.
    I felt FB could have been more organized in this process. I felt XCODE edged over FB in this.

  • Why does apps say to renew my plan when i try to open them but it is already renewed

    Why does apps say to renew my plan when i try to open them but it is already renewed

    Hi Lolo DaBoss,
    Welcome to Adobe Forum,
    Since you have three CC under same Adobe ID out of which one is expired, so you are getting the reminders.
    Please log out & log back in of the CC desktop App , it should resolve the issue.
    Regards,
    Rajshree

  • Why does App Store always crash when I try to open the appliction?

    Why does App Store always crash when I try to open the appliction?

    You don't have the typical symptoms that I associate the following issue with (normally the error kicks in just when folks visit the Store), but just in case try gn_id's suggestion from the following post:
    Re: iTunes 11 crashes when opening the store - no error message

  • Before i updated to ios6 i took off all my apps into iTunes and then when i went to put them back in on my ipod it says " 'app name' failed to install" anyone know whats wrong?

    before i updated to ios6 i took off all my apps and put them into iTunes and then when i went to put them back in it says syncing like normal then when i look on my ipod it says " 'app name' failed to install" anyone know whats wrong?

    In iTUnes 7....
    Connect the ipod. On the ipod summery page hit the "Music" tab. Set it to "Auto update select" and check the playlist you want on the ipod then hit "Apply" in the bottom righthand corner

  • What does it mean "Will Install" when I tried to install/sync an iOS app in iTunes and how long is the wait until the app is installed/Sync on my iOS device

    I am testing an iOS app developed by my team.  When I tried to update the new version, I kept receiving the "Will Install" status.  What do I have to do to get it installed as soon as I sync the device?  If I have to wait for whatever reasons, how long do I have to wait for the status to change.  I am using iTunes 11.0.1 (12).  Thanks

    I found that I had "restrictions" turned on under general settings. Turned them off, rebooted the iPad and it was able to install apps from iTunes.
    Hope this helps you.

  • Why does my iphone 3gs shut down when battery gets to 80%?  have installed new battery and nothing changes?

    Why does my iphone 3gs shut down when battery shows 80%.  a couple of months ago is shut down at 60% but has continually gotten worse.  this was before 5.0.  i took it to a repair man and he tried a used battery, a new battery, and the original battery.  nothing helped.  5.01 didnt help either.  What is my problem?

    Fully discharge the battery (till it shuts down and won't turn on) and then fully recharge it (100%).  This will recalibrate the battery meter.  You may need to do this a few times.

  • Why does Safari quit (on my Mac) when opening PDF?

    I'm on a Mac OSX 10.5.8 on Safari. Each time I first want to open a PDF, my Safari crashes. The note says, "Problem caused by Acrobat plug-in". After relaunching Safari I can open PDF files. Help?

    Hey thanks for responding so quickly! I've downloaded AppDelete
    Forgive my ignorance - what is Reader X app and how can I find it?
    Tom Copeland
    Date: Fri, 1 Jul 2011 12:33:12 -0600
    From: [email protected]
    To: [email address deleted by host]
    Subject: Adobe Reader Why does Safari quit (on my Mac) when opening PDF?
    One of the things I have loved about Macs since switching in 2003 is:
    They tell you what went wrong when something does.
    The Acrobat plugin is corrupted.
    Solution:
    Download a trial of AppDelete. Install it and open it.
    Drag the Reader X app to the window.
    Delete everything it finds associated with Reader X and empty the trash. Re-download Reader X and re-install it.
    It will install new support and preference files and plugins. and things should go more smoothly.

Maybe you are looking for