Why Does Captivate 4 Take So Long to Close?

I’m using Captivate 4. Sometimes it takes a long time to close a project and the next time I open Captivate, it takes a long time to open, moving very slow through “loading content.” Once I remove and re-install, and then update the patch, it works. But then it does it again. Someone said that it has to do with a corrupt preference or settings file, so when I re-loaded, I didn’t make any changes like adding for example, the alignment bar (which I usually use). Is there anything else that can be done? Does Captivate 5 have a fix for this by any chance?
Phyllis K. Day

Welcome to our community
Unless something has gone catastrophically wrong, you should never have to perform the uninstall/reinstall/reapply the patch hokey pokey. So that's just wasted effort. There is a simple way to perform what I call the "Factory Reset".
I recently described how to do this in the thread linked below:
Click here to view
I might question why this is needed at all. Perhaps you are unaware of some things that help you avoid issues with Captivate.
For example:
How many slides are in your projects? We normally recommend keeping projects somewhere between 50-65 slides as a rule of thumb guideline for the upper limit.
Where exactly are your projects residing when you make edits? Frequently we see folks working with projects on a network drive. This is less than optimal and will often cause issues and slowness and project corruption. Work locally off your C drive and periodically copy the project the network server to be backed up.
Hopefully something here was helpful to you... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

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