Why does it say that my camera roll takes up 5.5GB of space on my iPhone when I only have less than 100 photos in my camera roll and none in photo stream

When I try to delete photos and music off my phone to create more space, it still says that my photos take up 5.5 GB of space but there are none in my phone

Have you synched your phone to iTunes lately?   Maybe there is a corrupted sync that needs to be cleaned up.

Similar Messages

  • Why does Mail say that 3.5 gb has been used?

    In Settings, my mail is listed as having 3.6Gb used, when I only have less than 20 emails?

    How much space is used by your Other? You may be able to reduce.
    How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
    http://tinyurl.com/85w6xwnhttp://tinyurl.com/85w6xwn
    How to Remove “Other” Data from iPhone, iPad and iPod Touch
    http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
    With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
    Also,
    How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
    http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
     Cheers, Tom

  • HT203088 I have the CANON REBEL T5 1200D, and when i connect it to my mac which is 10.10 the new OS X YOSEMITE it says that it "Cannot be used with this version of the operating system" why does it say that?

    I have the CANON REBEL T5 1200D, and when i connect it to my mac which is 10.10 the new OS X YOSEMITE it says that it "Cannot be used with this version of the operating system" why does it say that if my camera is listed under the supported digital cameras for OS X YOSEMITE?

    Put simply, the minimum system requirements for iTunes have changed. You need a Mac running at least OS X 10.6.8.
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  • Why does it say that the updated version of Firefox (which I am trying to download) is not compatible with my operating system when I have Mac OS X 10.5.8?

    Why does it say that the updated version of Firefox (which I am trying to download) is not compatible with my operating system when I have Mac OS X 10.5.8? I had an older version of Firefox and it said I needed to update it but that was the message that appeared.

    Sorry, it's because Firefox 4+ are only compiled for the Intel processors.
    There is a separate project for PPC Macs called Ten Four Fox. You might give it a spin when you're tired of 3.6.
    http://www.floodgap.com/software/tenfourfox/

  • In the "about" section of settings below the "network" my iphone says Line, why does it say that????

    in the "about" section of settings below the "network" my iphone says Line, why does it say that????

    Try a re-set. If that doesn't fix it, restore. If that doesn't fixit, Set it up as a new device, preferably by putting into DFU mode.
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  • I've just received an email from 'Apple' saying that my apple id was used      to sign into iCloud on an iphone 5s.  I have an iphone 4.  It's asking me to sign in to confirm my details and change my password.  How do I know if this email is genuine?

    I've just received an email from 'Apple' saying that my apple id was used to sign into iCloud on an iphone 5S.  I have an iphone 4.  It then asks that I 'click here' to confirm my details and change my password.  How do I tell if the email is genuine?

    Apple will not ask you to click a link in an email. They may tell you to log in to your account to reset your password. Go to https://appleid.apple.com and log in if you ever want to change any information in your profile (or your password). And do not click the link I just posted; instead enter it into a browser.
    You can verify the devices assigned to your account by going to https://icloud.com/find (again, don't click it), where you can see a list of devices registered to your Apple ID.
    As a general rule, you should never click a link in an email or forum post without verifying it first. You can see where it goes without clicking it in most email programs and browsers by hovering your mouse pointer over it. On an iPhone you can check where it goes by holding your finger on the link (rather than just tapping it).

  • I have less than 100 MB left. I try using iCloud, but it seems like its not putting storage away. It says I have all 5 MB left.

    I have less than 100 MB left. I try using iCloud, but it seems like its not putting storage away. It says I have all 5 MB left. Please explain.

    5 GB*

  • Why does itunes say that my iphone has 9GB of video data even though I've deleted every video I've ever made

    Hello,
    When I use itunes on my macbook to view the contents of my iphone 5, the bar at the bottom of the window that shows me how much data is taken up for different categories says that I have 9 GB of video data. The thing is, I deleted all of the videos that I've ever recorded on my phone, but itunes still says I have 9.15 GB of video data! I ejected my iphone and plugged it back in multiple times to see if it was a problem with refreshing, but that didn't work. Itunes also says that I only have about 3 GB of free space left and when I go to the settings on my iphone, it says the same thing, so I know that there really are mysterious files on my iphone taking up 9 GB of space. Also, both itunes and my iphone says that I have 83 video files. I've deleted as much apps as I could, just incase there were apps that had video files included in them, but that didnt really work. I also opened the video app in utilitties on my iphone and it said that I do not have ANY videos. I don't really know what else to do.
    Is there any way to just see all of the files on my iphone? Itunes does not let me do that. It only lets me view certain files from apps like adobe reader. I need to find out what video files itunes is detecting on my iphone. Again, I've deleted all of the videos that I made on the phone by using the photos app. I never downloaded video files from safari either.
    Thanks in advance

    since moving to the mac from windows, this seems to happen less. I also found that having some videos marked as "remember playback position" resulted in a lot of updates to the ipod when i had watched them through itunes.

  • Why does iTunes say that I have to delete all my applications?

    I'm trying to create photo albums for my iPhone 4. I'm doing this by connecting my phone to my computer (I use Windows XP), selecting My iPhone, clicking the Photos tab and selecting the folder that I want to sync to my phone. When I do this, I get a pop up that says "Are you sure you want to remove 26 applications? This will delete these applications and their data from the iPhone." and I do NOT understand why I'm getting this. HELP PLEASE

    Your apps were installed from a different computer than the one your photos are on. The iPhone can sync with only one computer.

  • Why does Itunse say that credit card processing is temporarily unavailable?

    Basically what the title says, I'm trying to update my billing info and it won't let me and I don't know why. I've tried calling apple but I can't find phone support for itunes.

    iTunes does not have phone support.  I think they are working out of a mud hut in India.  Apple acts like iTunes purchases have been outsourcesed.  
    Even Apple care cannot directly call iTunes support, its on a chat line.   What are we talking about here, a $ 60 BILLION dollar business and its being supported less than PayPal.   OK, I am ranting but I had three unauthorized charges on my iTUnes account this month.  
    Apple's response, they killed my card for use at Apple, they make me re set my password two times and then they killed my card.   ***.  I have been hacked  or computer glitched here and its me that gets nailed.  And I have not even heard if iTunes ever checked to whom the music was ordered by..... cause it was not me.
    End of rant.   but trust me, this will be a big hit against Apple, much bigger than antenna gate.
    en

  • Why does Apple say that I`m using 5 computers whilst I only have two?

    Hello! I`ve got a problem with iTunes. I usually use iTunes on my MacBook Pro. Today I installed it on my PC and entered my Apple ID. After that I got a message from Apple saying that I am using 5! computer - and I sure am not as I only have two ( My XP laptop has given up a long time ago - it doesn`t exist anymore. Got no iPhone, no iPad either). Can anyone tell me what`s going wrong here?

    Some of your computers may have been (or still may be) using multiple authorisations.
    Perhaps try doing a "Deauthorise all" and then reauthorise the computers you still have access to? (That should get you back down to 2 authorisations.) See the following document for instructions:
    iTunes Store: About authorization and deauthorization

  • Why does Mail say that I cannot move items to the trash????

    I cannot delete email the "normal" way. When I set up my POP account, it created a second trash folder with the same name as my mail account. There are thus two folders in my Trash can - "On My Mac" and the one named after my email account. When I try to delete any mail it says that I cannot move anything to the Trash folder for my Mail account. I have to DRAG all email I wish to delete to the "On My Mac" Trash folder. ????????
    I just want to be able to click delete and have email go away! Why is this not working?
    Thanks.

    Select the mailbox you wish to correct, then select "Mailbox > Rebuild"
    Then do a PRAM reset:
    PRAM RESET
    Zap the PRAM
    Shut down the computer.
    Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.

  • Why does it say that the USB is empty when I try to connect my ipod nano to my car?

    I have other devices that will connect to my car without a problem so I know it's not the car... When I plug in my nano it says that it is empty but there are clearly songs on it and I can't find anything for that trouble shooting...

    Does the car's manufacturer/stereo say that your particular model and generation iPod is compatible with it?  That would be the first place to start.
    B-rock

  • HT204053 Why does it say that there was a problem with a previous purchase and not let me download apps?

    Everytime I try to download a new app it says that there was a problem with a previous purchase and then it said that my card was declined

    These are user-to-user forums, nobody on here will know what the problem with the previous purchase might be.
    Does the name and address on your credit card match exactly the name and address on your iTunes account, and have you checked with your card issuer to see if they are ones who are declining it ?  You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • When i try to update my itunes to 10.6 or whichever it is. why does it say that it has encountered problems before i can even start the update. it just says i have to try to install again but it does the same thing so i cant download the new itunes

    i need help and i have the new itunes thing ready to be installed but it just doesn't install. it says that it encounters problems so it stops. what can i do?'

    You'll need to contact iTunes support then as it says.
    http://www.apple.com/support/itunes/contact/
    B-rock

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