Why does LR crash when Import command is used? The only solution I can see is to restart my PC. Issue pre-dates latest LR upgrade.
LR has stopped working several times when I use the Import command (button and from File menu) - Windows gives the options of waiting or closing LR. I have waited for 30 mnutes but nothing happens. This pre and post-dates the latest LR upgrade. I'm using Windows8 and have only had problems in recent days. The only solution I can see is to restart my PC. What's happening - any ideas?
Dorin:
I have uploaded the catalog file and the photo included in that catalog (a Canon 20D .CR2 file) to RapidShare at:
http://rapidshare.com/files/139240757/_MG_7731.CR2.html
http://rapidshare.com/files/139240759/LR_Test_Catalog.lrcat.html
I am assuming that the associated "LR_Test_Catalog Previews.lrdata" folder isn't required too and will be recreated for you?
John:
Yes, I imported some .CR2 files taken from home to the office and imported them into an existing catalog there. And yes, they're shown okay. Plus other 2006 files (from the same camera, I usually import into both) are okay too. There are some .XMP files in some 2006 folders, but not many. I will take the catalogue (sorry, got caught up in the Yank spelling) from home to the office on Monday and try importing that, hadn't thought of that. The photo's won't be in the same folder structure though and not all will be there.
Apologies for not answering the other question, I am a person who came from the Pixmantec RawShooter background and would have still been using that program then. The .RWSettings folders are still in the folder structure. I am pretty careful with my .CR2 files and try not to use any programs that would directly edit them. I have backups on DVD, but I haven't tried them. I also have another copy of some 2006 files on another HDD and have tried importing them tonight into the new catalog with no change in behaviour.
I will also try setting the camera date to 2006, take some new pics and see what happens.
Apologies, too, about the apostrophes, my dear Mum would be most embarressed at me. Can't edit them now, history has passed by!
Thanks for your assistance.
Simon...
Similar Messages
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Why does Aperture crash when importing modified image into Photoshop CS2?
I have been using Aperture 2.1.4 for the past 2 years and really like the interface. But, I've had one nagging problem: I begin by scanning all of my slides with the Nikon Coolscan 4000 and save them as large tiff files @ approx. 55mb each. I then import each slide with a custom color profile into Aperture. I then optimize the image including white balance, levels, and color adjustments. When I want to make additional changes that I'm not able to do in Aperture, I attempt to send the image to Photoshop CS2 for further processing. But, at this point, Aperture crashes. After this, I get a message saying "do you want to re-open Aperture or quit?" Additionally, I often get the message "Aperture has applied new settings. Do want to keep these new settings or use the original settings?" Since I don't know what will happen if I choose "use the new settings," I always select "keep the original settings." And, when I open Aperture again and try, again, to send the image to Photoshop CS2 to edit, Aperture crashes again. Has anyone had the same or similar problem who can give me some ideas of how to solve this issue! Thanks.
Welcome to the forums!
It sounds like there may be a permissions issue between the two apps, Aperture using one and PS another.
1. Are you logged in as an administrator?
You need to be.
2. Where is your library stored, is it in the picture folder of your user directory?
If so moving it in to the general area of your MacHD may help get over some of these issues.
3. Have you run any of the Ap First Aid steps? Have a read of this page;
Ap2
http://support.apple.com/kb/HT2945
Ap3
http://support.apple.com/kb/HT3805
4. Is it possible that the upgrade to Ap3 would get you around the need to jump into PS?
Start with these ones and then come back letting us know how you go.
Tony
Message was edited by: Tony Gay Added Ap2 First Aid link. -
i want to be able to use the app asap - all i need to do is extract some pages from a document. the thing just keeps quitting. i installed it last night, have uninstalled it and reinstalled, and still no joy. i have also installed the reader version on my mac laptop, and the same happens there. why release so unstable a program? but that i suppose is conjecture.
how can i make this program stable is the most relevant questions.
i am running Mac OS X 10.10.2 on an iMac (21.5-inch, Late 2009). I have 8gb ram. I have the CC license, all other adobe products work well on this machine. acrobat always has too...This latest crash occurred while Acrobat was attempting to OCR a page. This never caused crashes with the most recent, previous versions of Acrobat. What did you people do to mess things up ??
Process:
AdobeAcrobat [1671]
Path:
/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
Identifier:
com.adobe.Acrobat.Pro
Version:
15.007.20033 (15.007.20033)
Code Type:
X86-64 (Native)
Parent Process: launchd [193]
Responsible:
AdobeAcrobat [1671]
User ID:
501
Date/Time:
2015-04-22 15:46:59.504 -0700
OS Version:
Mac OS X 10.9.5 (13F1077)
Report Version: 11
Anonymous UUID: F5F85303-155B-5670-645B-C1D90CAE2818
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.Acrobat.framework
0x0000000108303c9f 0x10742b000 + 15568031
1 com.adobe.Acrobat.framework
0x0000000108373f6b 0x10742b000 + 16027499
2 com.adobe.Acrobat.framework
0x00000001083741e5 0x10742b000 + 16028133
3 com.adobe.Acrobat.framework
0x00000001082c5a31 0x10742b000 + 15313457
4 com.adobe.AcrobatPlugin.TouchUp 0x000000011c8a4cc9 0x11c6d0000 + 1920201
5 com.adobe.AcrobatPlugin.TouchUp 0x000000011c929f47 0x11c6d0000 + 2465607
6 com.adobe.AcrobatPlugin.TouchUp 0x000000011c6f94ea 0x11c6d0000 + 169194
7 com.adobe.Acrobat.framework
0x000000010746345a 0x10742b000 + 230490
8 com.adobe.Acrobat.framework
0x000000010812e3be 0x10742b000 + 13644734
9 com.adobe.Acrobat.framework
0x0000000108115290 0x10742b000 + 13542032
10 com.adobe.Acrobat.framework
0x0000000108512168 0x10742b000 + 17723752
11 com.adobe.Acrobat.framework
0x0000000108512462 0x10742b000 + 17724514
12 com.adobe.Acrobat.framework
0x00000001075aceab 0x10742b000 + 1580715
13 com.apple.Foundation
0x00007fff870c52d7 __NSFireDelayedPerform + 333
14 com.apple.CoreFoundation
0x00007fff8979a3e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
15 com.apple.CoreFoundation
0x00007fff89799f1f __CFRunLoopDoTimer + 1151
16 com.apple.CoreFoundation
0x00007fff8980b5aa __CFRunLoopDoTimers + 298
17 com.apple.CoreFoundation
0x00007fff897556a5 __CFRunLoopRun + 1525
18 com.apple.CoreFoundation
0x00007fff89754e75 CFRunLoopRunSpecific + 309
19 com.apple.HIToolbox
0x00007fff85cc6a0d RunCurrentEventLoopInMode + 226
20 com.apple.HIToolbox
0x00007fff85cc6685 ReceiveNextEventCommon + 173
21 com.apple.HIToolbox
0x00007fff85cc65bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
22 com.apple.AppKit
0x00007fff87c0c24e _DPSNextEvent + 1434
23 com.apple.AppKit
0x00007fff87c0b89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
24 com.apple.AppKit
0x00007fff87bff99c -[NSApplication run] + 553
25 com.adobe.Acrobat.framework
0x000000010743335b 0x10742b000 + 33627
26 com.adobe.Acrobat.framework
0x0000000107431c40 RunAcrobat + 236
27 com.adobe.Acrobat.Pro
0x0000000107422cb2 main + 86
28 com.adobe.Acrobat.Pro
0x0000000107422c54 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff894d7662 kevent64 + 10
1 libdispatch.dylib
0x00007fff90b82421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff90b82136 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: NSOperationQueue 0x60800003be60
0 libsystem_kernel.dylib
0x00007fff894d6a3a __semwait_signal + 10
1 libsystem_c.dylib
0x00007fff84d7adc0 nanosleep + 200
2 com.apple.Foundation
0x00007fff870f1c8d +[NSThread sleepForTimeInterval:] + 156
3 com.adobe.Acrobat.framework
0x000000010835747b 0x10742b000 + 15910011
4 com.apple.Foundation
0x00007fff87068ec1 -[__NSOperationInternal _start:] + 631
5 com.apple.Foundation
0x00007fff87068b6b __NSOQSchedule_f + 64
6 libdispatch.dylib
0x00007fff90b8028d _dispatch_client_callout + 8
7 libdispatch.dylib
0x00007fff90b847e3 _dispatch_async_redirect_invoke + 154
8 libdispatch.dylib
0x00007fff90b8028d _dispatch_client_callout + 8
9 libdispatch.dylib
0x00007fff90b82082 _dispatch_root_queue_drain + 326
10 libdispatch.dylib
0x00007fff90b83177 _dispatch_worker_thread2 + 40
11 libsystem_pthread.dylib
0x00007fff896dfef8 _pthread_wqthread + 314
12 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff894d6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff896e0c3b _pthread_cond_wait + 727
2 com.adobe.AGM
0x0000000109d802e2 AGMMessageQueueImpl::Pull() + 68
3 com.adobe.AGM
0x0000000109d8021d AGMWorkQueueTask::operator()() + 73
4 com.adobe.AGM
0x000000010a1166c3 boost::(anonymous namespace)::thread_proxy(void*) + 136
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff894d6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff896e0c3b _pthread_cond_wait + 727
2 com.adobe.AGM
0x0000000109d802e2 AGMMessageQueueImpl::Pull() + 68
3 com.adobe.AGM
0x0000000109d8021d AGMWorkQueueTask::operator()() + 73
4 com.adobe.AGM
0x000000010a1166c3 boost::(anonymous namespace)::thread_proxy(void*) + 136
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff894d6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff896e0c3b _pthread_cond_wait + 727
2 com.adobe.AGM
0x0000000109d802e2 AGMMessageQueueImpl::Pull() + 68
3 com.adobe.AGM
0x0000000109d8021d AGMWorkQueueTask::operator()() + 73
4 com.adobe.AGM
0x000000010a1166c3 boost::(anonymous namespace)::thread_proxy(void*) + 136
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff894d6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff896e0c3b _pthread_cond_wait + 727
2 com.adobe.Acrobat.framework
0x0000000108ba4189 0x10742b000 + 24613257
3 com.adobe.Acrobat.framework
0x0000000108ba3100 0x10742b000 + 24609024
4 com.adobe.Acrobat.framework
0x0000000108ba1257 0x10742b000 + 24601175
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib
0x00007fff894d6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff896e0c3b _pthread_cond_wait + 727
2 com.adobe.Acrobat.framework
0x0000000108ba4189 0x10742b000 + 24613257
3 com.adobe.Acrobat.framework
0x0000000108ba3100 0x10742b000 + 24609024
4 com.adobe.Acrobat.framework
0x0000000108ba1257 0x10742b000 + 24601175
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib
0x00007fff894d2a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff894d1d18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff89755f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff89755539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff89754e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit
0x00007fff87dac05e _NSEventThread + 144
6 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 25:
0 libsystem_kernel.dylib
0x00007fff894d6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff896e0c3b _pthread_cond_wait + 727
2 com.adobe.Acrobat.framework
0x000000010789902f 0x10742b000 + 4644911
3 com.adobe.Acrobat.framework
0x0000000107889db1 0x10742b000 + 4582833
4 com.adobe.Acrobat.framework
0x00000001083e08bf 0x10742b000 + 16472255
5 com.adobe.Acrobat.framework
0x0000000107885753 0x10742b000 + 4564819
6 com.adobe.Acrobat.framework
0x0000000107893804 0x10742b000 + 4622340
7 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 26:
0 libsystem_kernel.dylib
0x00007fff894d764a kevent + 10
1 com.adobe.Acrobat.framework
0x0000000108badaab 0x10742b000 + 24652459
2 com.adobe.Acrobat.framework
0x0000000108afd2bd 0x10742b000 + 23929533
3 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
4 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
5 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 27:
0 libsystem_kernel.dylib
0x00007fff894d2a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff894d1d18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff89755f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff89755539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff89754e75 CFRunLoopRunSpecific + 309
5 com.adobe.AcrobatPlugin.EFS
0x000000010fd7541b 0x10fd5b000 + 107547
6 com.apple.Foundation
0x00007fff870c7d8b __NSThread__main__ + 1318
7 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 28:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff894d2a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff894d1d18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff89755f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff89755539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff89754e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation
0x00007fff870c7f87 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation
0x00007fff870c7d8b __NSThread__main__ + 1318
7 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 29:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x00007fff894d69aa __select + 10
1 com.apple.CoreFoundation
0x00007fff897a1a03 __CFSocketManager + 867
2 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
3 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
4 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib
0x00007fff894d79f2 read + 10
1 com.adobe.Acrobat.framework
0x0000000107888133 0x10742b000 + 4575539
2 com.adobe.Acrobat.framework
0x0000000107886604 0x10742b000 + 4568580
3 com.adobe.Acrobat.framework
0x00000001078901ac 0x10742b000 + 4608428
4 com.adobe.Acrobat.framework
0x0000000107885753 0x10742b000 + 4564819
5 com.adobe.Acrobat.framework
0x0000000107893804 0x10742b000 + 4622340
6 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib
0x00007fff894d69aa __select + 10
1 com.adobe.AcrobatPlugin.Comments 0x00000001125de008 0x11227e000 + 3538952
2 com.adobe.AcrobatPlugin.Comments 0x00000001125de425 0x11227e000 + 3540005
3 com.adobe.AcrobatPlugin.Comments 0x00000001125de75b 0x11227e000 + 3540827
4 com.adobe.AcrobatPlugin.Comments 0x000000011256ef13 0x11227e000 + 3084051
5 com.adobe.AcrobatPlugin.Comments 0x000000011276bc0f 0x11227e000 + 5168143
6 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 32:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 33:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 34:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 35:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 36:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 37:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 38:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 39:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 40:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 41:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 42:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 43:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 44:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 45:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 46:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x454e4f422d49532f rbx: 0x0000618000248310 rcx: 0x0000000000000000 rdx: 0x0000000109b7dfe0
rdi: 0x00007fe9ea6602f0 rsi: 0x0000000000000000 rbp: 0x00007fff587dbbb0 rsp: 0x00007fff587dbb90
r8: 0x0000000000000040 r9: 0x00007fff587dbb00 r10: 0x0000050300000000 r11: 0x0000000000000000
r12: 0x00007fff74331420 r13: 0x0000000109b7ad58 r14: 0x00006000002544c0 r15: 0x00007fff74331420
rip: 0x0000000108303c9f rfl: 0x0000000000010246 cr2: 0x0000000108373ff4
Logical CPU:
0
Error Code:
0x00000000
Trap Number:
13
Binary Images:
0x107421000 -
0x107423fff +com.adobe.Acrobat.Pro (15.007.20033 - 15.007.20033) <FD883658-7F81-3781-BF5A-E7160ECDEA5E> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
0x10742b000 -
0x1098d5ff7 +com.adobe.Acrobat.framework (15.007.20033 - 15.007.20033) <22778E59-6EA4-3260-96A9-1641284117D2> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x109c0e000 -
0x109d5bff7 +com.adobe.ACE (AdobeACE 2.20.02.34252 - 2.20.02.34252) <DF2FA57B-FF8B-3AB3-8202-A48B685F3AF9> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x109d73000 -
0x10a36ffff +com.adobe.AGM (AdobeAGM 4.30.57.1 - 4.30.57.1) <717F95AB-749A-3578-9109-42CC1DC7DF89> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10a858000 -
0x10a877fff +com.adobe.BIB (AdobeBIB 1.2.03.34252 - 1.2.03.34252) <AC4C9DD4-7FFA-3ABC-AF3D-5BB1201EC482> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10a87f000 -
0x10aba4ff7 +com.adobe.CoolType (AdobeCoolType 5.14.04.34252 - 5.14.04.34252) <6E348DF6-055E-3008-8B75-3D9A6EB0C16E> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x10ac65000 -
0x10ac66ff0 ATSHI.dylib (363.5) <4FB22D13-D340-3F94-B0DD-F40899399E61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
0x10ac72000 -
0x10ac72ffb +cl_kernels (???) <B41E7EFD-29FD-4CBA-829C-CDE716EF03A9> cl_kernels
0x10c499000 -
0x10c4c0ff7 +com.adobe.AcrobatPlugin.Updater (15.007.20033 - 15.007.20033) <8C9191EB-FD53-3D1D-B351-5903B6584CC1> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/Updater.acroplugin/Contents/MacOS/Updater
0x10c4ca000 -
0x10c4ccfff +AcrobatUpdateHelperLib.dylib (1) <A1B780FD-80BE-3A94-BB16-2C771662B2B5> /Library/Application Support/Adobe/*/AcrobatUpdateHelperLib.dylib
0x10e03e000 -
0x10e065ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4F41AFEC-269C-36D3-8160-93FD31B67206> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x10e34b000 -
0x10e36fff7 +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.9.0.33931 - 3.9.0.33931) <FC64B09E-8B23-3E05-B03A-5CB9BFB60586> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Shared Expat
0x10e5d5000 -
0x10e64dfff +com.adobe.AcroSQLite (AcroSQLite - 1.0.0) <231E5716-70E9-3ECF-8F9D-C802F14DE920> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0x10e658000 -
0x10e6fbff7 ColorSyncDeprecated.dylib (426) <1EBD0729-A174-3EA5-B226-DE63C2E89D14> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x10fd5b000 -
0x10fd85fff +com.adobe.AcrobatPlugin.EFS (15.007.20033 - 15.007.20033) <A0971EEF-0C45-37F3-859B-16E4846C7125> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/EFS.acroplugin/Contents/MacOS/EFS
0x10fdc8000 -
0x10fec9fff +com.adobe.amtlib (9.0.0.2 - 9.0.0.2) <3F115300-9436-3FC8-96E3-0CAFC726F02C> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/amtlib.framework/amtlib
0x10ff78000 -
0x110ef9ff7 +com.adobe.AcrobatPlugin.AcroForm (15.007.20033 - 15.007.20033) <66032FC6-B61E-3E99-A8BB-E502B9F6CE76> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/AcroForm.acroplugin/Contents/MacOS/AcroForm
0x1113eb000 -
0x111584ff7 +com.adobe.AcrobatPlugin.DigSig (15.007.20033 - 15.007.20033) <7EA0A86E-F214-3E24-ABB3-448EEF35E673> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/DigSig.acroplugin/Contents/MacOS/DigSig
0x1115a3000 -
0x1120c4ff7 +com.adobe.AcrobatPlugin.PPKLite (15.007.20033 - 15.007.20033) <E88ADCE1-119A-3D02-ACB6-EFEA0FF9E2F2> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/PPKLite.acroplugin/Contents/MacOS/PPKLite
0x11227e000 -
0x112a6fff7 +com.adobe.AcrobatPlugin.Comments (15.007.20033 - 15.007.20033) <D44862C6-B06C-35E7-80CF-D8CC6F38BD10> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/Comments.acroplugin/Contents/MacOS/Comments
0x112be9000 -
0x112bf8fff libSimplifiedChineseConverter.dylib (61) <F5827491-A4E3-3471-A540-8D1FE241FD99> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x112f2c000 -
0x112f3efff libTraditionalChineseConverter.dylib (61) <A182514D-426F-3D5F-BA69-4C4A4680ECB8> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x112f5e000 -
0x113011ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.6 -c 15 - 81.157285) <C07C646A-64B4-383F-A3F0-6E39FE41347D> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x1134e6000 -
0x113547ff7 +com.adobe.AcrobatPlugin.Reflow (15.007.20033 - 15.007.20033) <CCDCA4B4-A163-30FD-B8D7-7163B374154A> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/Reflow.acroplugin/Contents/MacOS/Reflow
0x113aef000 -
0x113b66ff7 com.apple.xquery (1.3.1 - 30) <2F2DC0D6-456F-33A0-8537-E0C651F6817C> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x114508000 -
0x114524fff libJapaneseConverter.dylib (61) <94EF6A2F-F596-3638-A3DC-CF03567D9427> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x114586000 -
0x1145a7ff7 libKoreanConverter.dylib (61) <22EEBBDB-A2F2-3985-B9C7-53BFE2B02D08> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x114802000 -
0x11483ffff +com.adobe.AcrobatPlugin.PaperCapture (15.007.20033 - 15.007.20033) <739013D4-6018-385A-B615-777BE5822BA3> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/PaperCapture.acroplugin/Contents/MacOS/PaperCapture
0x114ade000 -
0x114b8bff7 +com.adobe.AcrobatPlugin.PDDom (15.007.20033 - 15.007.20033) <533D722C-0787-391C-9556-4928E52183A9> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/PDDom.acroplugin/Contents/MacOS/PDDom
0x1151b0000 -
0x115296fef unorm8_bgra.dylib (2.3.58) <280D6FDD-8CA5-36EC-9EA1-D7DC09598E20> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/unorm8_bgra .dylib
0x1159f1000 -
0x115b00ff7 +IMSLib.dylib (9.0.1.5 - 9.0.1.5) <AC77A2DA-B4AC-3F26-95C6-E649631A0A99> /Applications/Utilities/Adobe Application Manager/*/IMSLib.dylib
0x115b1b000 -
0x115b85ff7 +com.adobe.AcrobatPlugin.Spelling (15.007.20033 - 15.007.20033) <72D24790-DEB5-36A2-8959-662FA0A81A56> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/Spelling.acroplugin/Contents/MacOS/Spelling
0x115f2b000 -
0x11613bfff +com.adobe.AcrobatPlugin.EScript (15.007.20033 - 15.007.20033) <ED781A57-96C4-335D-AEE4-F4DB1CE95640> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/EScript.acroplugin/Contents/MacOS/EScript
0x1161d5000 -
0x116f1afff +com.adobe.ICUData (4.0 - 3.61) <B9864D01-126E-3C56-B04C-993F9890F6AD> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/ICUData.framework/Versions/4.0/ICUData
0x116f2e000 -
0x117031ff7 +com.adobe.ICUUnicode (4.0 - 3.61) <CE487901-E84A-3E54-95AB-91F2EAF57F6A> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/ICUUnicode
0x11707c000 -
0x1170f8ff7 +com.adobe.linguistic.LinguisticManager (9.0.0 - 21429) <4D65F948-FC77-3DCB-8370-995E98502B48> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x11757e000 -
0x11761cff7 +com.irislink.mac.drsasian (1.2 - 0.8) <096B7E58-92EF-85A6-C041-A1F3FF8F8FBA> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/PaperCapture.acroplugin/Contents/Frameworks/OCRLibrary.frame work/Versions/A/Frameworks/iDRS15.framework/Resources/drsasian.framework/drsasian
0x117d4b000 -
0x117f7efff +com.adobe.adobehunspellplugin2 (1.0) <33570601-55DC-39F9-BE6B-A438BB5C5236> /Library/Application Support/Adobe/*/AdobeHunspellPlugin.bundle/Contents/MacOS/AdobeHunspellPlugin
0x118bb4000 -
0x118ca2fff +com.irislink.mac.irislex (1.0 - 0.15) <95E5528B-5B7A-3A8C-93AC-7A2B54C42108> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/PaperCapture.acroplugin/Contents/Frameworks/OCRLibrary.frame work/Versions/A/Frameworks/iDRS15.framework/Resources/irislex.framework/irislex
0x11c6d0000 -
0x11cdd4ff7 +com.adobe.AcrobatPlugin.TouchUp (15.007.20033 - 15.007.20033) <D17380F1-A82E-3100-8525-94D6CA58C7A7> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/TouchUp.acroplugin/Contents/MacOS/TouchUp -
Why does Illustrator crash when saving to a new location on my new MacPro 13" Retina Pro running Yosemite?
That won't do. What I mean is you have to navigate to the file and make it active in pastebin and then copy the highlighted line like this
and paste that into your reply. -
Why does IE crash when opening a pdf file ?
Why does IE crash when opening a pdf file ?
I think this is done by the browser when it is saving a temporary file and there's already a file with that exact name in the temp folder.
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Why does audio stop when pavilion 23xi sleeps (using Windows 8)
why does audio stop when pavilion 23xi sleeps (using Windows 8)?
Hello again @st3lla,
I can understand the fear of messing up a computer when I first started seriously working on computers back in the early 90's I had to format and re-install my operating system twice a day for quite a while before I figured out a very important step (at least important for me), and that was after I made a change to my computer to restart it. This way if I messed something up I only had to undo one thing and not 50 because I went wild on it. lol
Anyways, do not be afraid of your computer all you need to do is learn that step, how to keep your personal items backed up and then of course how to re-install your computer back to factory and you can always start over with a fresh build.
On to your questions:
Q - What are the steps to ensure that all HP updates are done.
A - Simply review the HP Support document: Using HP Support Assistant (Windows 8) and it will guide you through the process.
Q - What are the steps to ensure that all Windows updates are done?
A - Simply review the Microsoft Support document: Windows Update: Frequently Asked Questions and again you will find answers to this question. (***Note: Do not worry if the document refers to Windows 8.1 it is only an upgraded version of Windows 8 and the steps are the same)
I am also including a Windows Support document: Install the latest Windows 8.1 Update, which will guide you through how to install the Windows 8.1 update on your computer.
And finally, to put your mind at ease I am providing you with two important HP Support documents: Backing Up Your Files (Windows 8), and Performing an HP System Recovery (Windows 8), which will provide you with all the instructions you need to backup your personal files so you do not loose them if you ever do mess up the computer, as well as provide you with instructions on how to put your computer back to how it came from the factory.
Please re-post if you require additional support. Thank you once again for your post on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter -
Since upgrading to mavericks my applications crash when i try to use the print dialogue
since upgrading to mavericks my applications crash when i try to use the print dialogue
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful. -
I have an employee who has an issue when on calls. When he is in a call with someone, he can hear another call beeping in but no name shows up. The only way he can see who called is if they leave a voicemail. He says the phone is up to date with software. Wondering if anyone can help me figure out what is going on.
Morning katesnazzy,
Thanks for using Apple Support Communities.
There are different methods for enabling and using the following features, depending on your wireless carrier's network technology
For more information on this, take a look at this article:
iPhone: Understanding phone features
http://support.apple.com/kb/HT4515
Best of luck,
Mario -
Hello! I have configured my Wireless network to support bonjour protocol. When I support mDNS in the same Vlan I can see the Apple TV with my iPhone, but I cannot see it with my iPad. Someone know if there is any different in the Bonjour protocol between the iPhone and the iPad???
It is like if the iPad changes the process at some point...
Thank you!You don't need to configure anything specific for it to work unless you had some special filtering in place already.
What do you mean specificly by can not "see" it with your iPad? -
My iphone will not turn on. The only screen I can see is the charging screen. The phone does not seem to hold a charge
Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
AshleyS_VZW
Follow us on Twitter @VZWSupport -
Why my iTunes crashes when I try to watch my videos and I can't reopen it after doing so.
Why my iTines crashes when I try to wtch videos and I can't reopen it after doing so?
Is it giving you an "iTunes has stopped working" message when you play the videos?
If so, let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
Why does Safari crash when I click on the video ads in the Apple site?
My iMac is two weeks old. When I launch the Apple site, Safari crashes when I click on the iPhone ad or the pc/mac ads within the Apple site. Is this a Quicktime error or a problem with Safari? I can watch videos within Google but not the Apple site. Safari also crashes when I try to open the Mac-OSX icon in my dock.
Please advise!
jsbsfjsbsf, have you run Software Update to update any Apple software? Updated the Flash Player plugin? Java and JavaScript enabled?
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I downloaded/installed a software that came up on the IPad screen and left itrunning until the next morning. When I went to used the IPad next day, I have not been able to restart it. What should I do?
thanks,
hariIf you mean that it won't boot up, then assuming that the battery isn't empty (it can take about 15 minutes of charging before it will respond), then have you tried a soft-reset to see if that gets it to boot up ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo will hopefully appear - you won't lose any content, it's the iPad equivalent of a reboot.
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My ipad(1.1) jumps out of Appstore after I've viewed 2or 3 apps, seems to be happening more often now. It returns to the page the Appstore icon is on. When I select Appstore again, it opens on the page of the last app downloaded, then I can return and browse Utilities category until next crash. It has 20+ GB available of 32GB, 28 apps installed, I don't use iTunes. I don't know what OS is installed, it's not cellular enabled. I haven't checked other categories and unsure if reducing open browser tabs affects the problem, possibly lets Appstore run longer before crashing. It always crashes when I attempt to return to the category. OSVersion is 5.1.1, Update Check says software is up to date. It has crashed if I scroll thru the pages of apps too fast.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below to select it:
syslog -k Sender kernel -k Message CSeq "I/O error"
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
Post any lines of output that appear below what you entered — the text, please, not a screenshot. -
Why does LabView crash when I run it in parallel with a temp/ RH logging probe?
I am running LabView 6.1 on windows 95. Up till now I have had no problems. However, we recently acquired a Temperature / Humidity probe which plugs into the Com1 port of the computer and logs the data using it's own software. Since then, when the two programs are used together, eventually LabView crashes with the following error message: Failure, 'image.cpp, line 5793.
Can you tell me why this occurs and what the solution is?Taking a shot at this. It could be because the two programs are trying to access the same type of logging program(excel??). Only one link can be active at a time or they crash. Try running it without saving the data and see if it crashes.
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