Why does my computer locks up when trying to download to iphone?

I am new to iphone. After downloading music from the itunes store to the computer the iphone is then connected. The iphone will sync but when the music download begins the computer will lock up.The iphone will download the music from itunes without plugging into the computer. Another iphone was tried and it had the same results with the computer locking up.
My password works with itunes.

I would suspects
Defect iTunes install reinstall is solution
Non working usb drivers update Them
Peridic defect computer memory or harddrive

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