Why does my iPod say Connot connect to the iTunes store when my iPod is up to date and the time zone is okay
why does my iPod say Connot connect to itunes store, when my iPod is up to date and my time zone is okay?
Hey Hiika,
Do not forget to check the Date and Time and make sure that it is set to Automatically. Check out the article below to troubleshoot your issue further.
Can't connect to the iTunes Store
http://support.apple.com/en-us/HT201400
Take care,
-Norm G.
Similar Messages
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My ipod isn`t letting me connect to the itunes store on my ipod touch, does anyone know why?
my ipod isn`t letting me connect to the itunes store on my ipod touch, does anyone know why? Please let me know.
See I just bought my iPod today and haven't been able to have meh apple ID accepted so I've been asking around and ended up changing my ID and now it says cannot connect to iTunes, so I asked about it not being able to connect to the iTunes store so I guess you could say that lol
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ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??
- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes -
why dose it keep saying(conot connect to your itunes account please contact itune support)every time i need to purchase any thing ,now i cannt purchase any thing from itunes??!!
We are fellow users here on these forums, we won't know why you are getting that message. If you haven't already done so then you can contact Support via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I updated my iPhone 4S with the new iOs 6. It was successfully installed, but when I open passbook app and tapped App Store I get this message saying cannot connect to apple iTunes Store . What did I do wrong?
Try connecting to your Mac or PC and using iTunes to sync your iPhone. Disconnect your iPhone after syncing, make sure in Settings>iTunes&AppStore you have your Apple ID and password entered, and launch App Store and sign in. It should work now, but do not sign out from App Store. There seems to be a bug that prevents us from signing in again after signing out.
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TS1424 My iPod wont connect to the iTunes Store when I am about to buy an app what do I do?
My iPod wont connect to the iTunes Store when I am about to get an app when I go to enter my password it says it can't connect to iTunes Store. What do I do?
Don't worry a lot of people, including me, are having this problem. I think it's a problem going on at Apple's end, hopefully it will be up soon.
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why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?
If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?
Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob -
I have an A1288 ipod touch I bought about 3 years ago. I am currently trying to download an app however the I'm getting an error message which is essentially saying that the "ios" I'm using isn't up to date and the itunes summary says otherwise?
Other forums state I have to buy a new one but what happens when this happens again I think I'm moving to another brand this is crazy?Yes, there's a limit, and that iPod touch has reached it.
(72099) -
RESTORING: At the moment I am downloading a movie on the itunes store my 8GB ipod touch (not my computer) (which I have already paid for) and I need to restore my ipod. Will restoring it stop/delete my downloading movie? what else does it delete?
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
When you restore via iTunes iTunes will download the firmware(ipsw) file. It could be that the microwave damaged the iPod and iTunes does not know what it is. -
Why does my ipad ask me to sign into the iTunes Store when i start up my ipad?
why does my ipad ask me to sign into the iTunes Store when i start up my ipad?
Probably because you have not signed in in the Settings app. The iTunes and App Store keeps track of apps that need updating and auto updates apps for you. You need to be sign in for this to work.
Settings > iTunes and App Store > sign in. -
While updating or downloang apps in my iphone, it appears, Can not connect to iTunes Store. My software is up to date and there is no problem in wifi.
Can anybody explain why I can't connect itunes?
Thanks in advance
OmerWhere are you when connected to this Wifi?
Home - At Work - Coffee Shop other locations??
Home -
May need to reboot router - check ISP for any recent firmware updates for router - Reset All Settings - Reset Network Settings [NOT Erase All Content and Settings -> As this wipes the device back to factory settings]
Work -
See the IT Guy and ask about any "Other Security WiFi Blocks"
Other locations [Secure WiFi] -
Try a location with a Non Secure WiFi -> As these locataions "typically" do not have a IT Guy to go to for questions regarding [Other Security WiFi Blocks]
Non-Secure WiFi -
Then try the steps below [Even with the others listed above]
Just because you may be able to get to a Secure and Non Secure Website on safari on the iphone does not mean the WiFi connection is "Perfect or ok" and I am not saying it is not.
Also take into effect servers for iTunes updates/Apps etc could be overloaded at that time.
You can also try a simple Hard Reset [Hold down Sleep/Wake button and Home button at same time - Once see Apple Logo release both buttons - Allow iphone to reset]
If have already tried these and have not contacted AppleCare Support try that too.
Hope these help you! -
I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
Thanks
AndyI've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
I can't figure out why an issue that has kept so many people from purchasing a product has been ignored! -
I am unable to transfer song bought from the itunes store to my ipod- can anyone please assist?
I am unable to transfer song bought from the itunes store to my ipod- can anyone please assist?
What happens when you try?
If the song is an older purchase (from more than a few years ago), it may have DRM (copy protection). You can check by selecting the song on a list in iTunes, and doing a Get Info (right click - Get Into). On the Info window Summary tab, if Kind is Protected AAC audio file, it has DRM. Also note what it says there for Apple ID. You need to authorize the computer you use with the iPod to play content purchased with that Apple ID.
From the iTunes menu bar, under Store, select Authorize This Computer. Enter the Apple ID (and password) used to purchase the song. One computer can be authorize for multiple Apple IDs.
NOTE: More recent iTunes Store song purchases do not use DRM, although other type of media (such as TV shows and movies) still do.
If that's not the cause of your problem, please post back with more details... -
I'm from the USA but am on vacation in Brazil; I have a great WiFi connection but can not connect to the iTunes Store. Is this because I am out of the Country?
Thank you very much for your insight; I guess I had assummed that iPads/iPhones/iPods were here in Brazil and further assumed that the iTunes store would also be available.
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