Why does my upgrade date on my lines keep changing?

I want to know why on earth my upgrade dates keep changing? I have a line enparticular that's had it's upgrade date bumped up at least two times so as a result the phone literally started falling apart. Because customer service said it was too soon to upgrade on that line I had no choice but to buy a used phone off EBay which we've only had 2 months and it's already crumbling as well. I guess the issue is I really don't have the money to keep doing this on my budget and all I need is a basic phone in the free category but I feel like I'll never get it at the rate you guys keep leading me in. I added this line in 2011 and haven't had one upgrade from you guys since on that line. I feel like I'm being thrown around and I desperately need an upgrade on that particular line. I have been a loyal customer and have never once been late on a bill since I signed up for service in November of 2009. I do not feel this is right and I'm very frustrated. One way or another I need the upgrade sooner than this last change in the upgrade date. Pretty sad that I can't even use service on that line due to unreliable phones. I need an earlier upgrade and if it means I have to speak to the head honcho then so be it. Something needs to be done. I'm t-totally fed up

When, exactly, did you purchase the phone in 2011?  The policy that bumped dates up 4 months only affected contracts beginning in January 2012 - those upgrades got moved from September 2013 to January 2014.  I upgraded my phone in March of this year, my upgrade originally said December of 2014, and it now says March 2015.  Three phones on my family plan did NOT have upgrade dates affected, 2 phones did.
If you purchased your phone in 2011, your upgrade should be sometime in 2013, at the 20 month point in your 24 month contract.  Things that would or could affect that date would be a warranty replacement or an insurance replacement, or if someone else in your family plan used the upgrade earlier this year and extended the contract on your line.
How many times did it get "bumped up"?  Again, if the contract on that line was begun in 2011, the recent change to 24 month upgrades would not have affected the original upgrade on that line - something else has caused the upgrade date to change (replacement phone,, buddy upgrade, etc.)

Similar Messages

  • Why does the local network and computer name keep changing?

    After upgrading to Yosemit the local network name and computername on my iMAC keep changes link:
    Mycomputer-1
    Mycomputer-2
    Mycomputer-3
    Why?
    I have tried to change it back in sharing and network locations.
    Is this also the reason the my iPhone cannot find my iPhone often cannot find my iMac when I will sync it? Then I have to restart the iPhone and iTunes on the computer. This happens very very often.
    Maybe it also linked to these errors which the log is full of - many every minute:
    19/10/14 12.11.09,522 discoveryd[53]: Basic DNSResolver  dropping message because it doesn't match the one sent Port:0 MsgID:256
    19/10/14 12.11.09,543 discoveryd[53]: Basic DNSResolver  dropping message because it doesn't match the one sent Port:0 MsgID:12856
    19/10/14 12.11.09,561 discoveryd[53]: Basic DNSResolver  dropping message because it doesn't match the one sent Port:0 MsgID:0
    19/10/14 12.11.09,565 discoveryd[53]: Basic DNSResolver  dropping message because it doesn't match the one sent Port:0 MsgID:44032
    I think the is some bug/clash between bonjour and other network protocols. That is only a guess.

    After resetting the computer name and local host name to the correct name without the number I also shotdown my iMac, my AppleTV, my iPhone, my iPad and then rebooted my Airport/Time capsule it seemed to work at least for several days. But yesterday I discovered that my Apple TV now also has changed name to Apple TV (2).
    I logged into iCloud.com to see my devices and here it was really wired. My Apple TV was called Apple TV (2) and my iMac also had (2) after the name. Then I checked it on the iMac but here it was correct! Why can it have one name on the iCloud and another on the computer.
    I restarted both the iMac, Apple TV and Airport Time capsule then everything was correct also on iCloud.com.
    But today the iMac was called the name (2) again on the iMac. And now the local host name also had -2 after the name. It has not always been both names that has changed. That is really wired. And today Wifi was not working on the iMac after wake from sleep. I changed the name back and rebooted again also the Airport Time capsule. Now it is working again.
    The log is still full of this messages:
    02/11/14 19.22.13,186 discoveryd[53]: Basic DNSResolver  dropping message because it doesn't match the one sent Port:0 MsgID:1901
    02/11/14 19.22.25,738 discoveryd[53]: Basic DNSResolver  dropping message because it doesn't match the one sent Port:0 MsgID:34051
    02/11/14 19.22.25,758 discoveryd[53]: Basic DNSResolver  dropping message because it doesn't match the one sent Port:0 MsgID:12342
    02/11/14 19.22.25,900 discoveryd[53]: Basic DNSResolver  dropping message because it doesn't match the one sent Port:0 MsgID:34051
    02/11/14 19.22.25,919 discoveryd[53]: Basic DNSResolver  dropping message because it doesn't match the one sent Port:0 MsgID:1901
    02/11/14 19.22.27,636 discoveryd[53]: Basic DNSResolver  dropping message because it doesn't match the one sent Port:0 MsgID:28772
    02/11/14 19.22.27,683 discoveryd[53]: Basic DNSResolver  dropping message because it doesn't match the one sent Port:0 MsgID:27693
    02/11/14 19.22.27,714 discoveryd[53]: Basic DNSResolver  dropping message because it doesn't match the one sent Port:0 MsgID:28533
    02/11/14 19.22.49,833 discoveryd[53]: Basic DNSResolver  dropping message because it doesn't match the one sent Port:0 MsgID:29281
    02/11/14 19.22.49,866 discoveryd[53]: Basic DNSResolver  dropping message because it doesn't match the one sent Port:0 MsgID:28528
    The name is not the only problem. Often itunes will not find my iPhone and iPad. Then i need to close iTunes and restart the iPhone and iPad then it works for some time.
    And the iPhone and AppleTV will not always wake the iMac from sleep. I am wondering if the is linked to the changing of name.
    I have seen by googling that it can be related to a sleep proxy problem so it seems like that here is two devices on the net with the same name that is why name is changing, but to know this do not help me to solve the problem. I have also seen all the suggestion to turn almost every services off on the computer, but again I it is not a solution and I have the iMac and devises to use the functionality not to shot everything down. So I do not really understand people saying turn off itunes, turn off blueboth, and turn off this and that.
    Apple must soon come with a real solution. We are really many people have these problem since we upgraded to Yosemite and iOS 8.
    I have also listed some of the iTunes errors from the log below:
    02/11/14 19.24.48,160 com.apple.xpc.launchd[1]: (com.apple.quicklook[1364]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
    02/11/14 19.24.52,279 Console[1368]: Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable
    02/11/14 19.25.06,907 iTunes[480]: Entered:_AMMuxedDeviceDisconnected, mux-device:5
    02/11/14 19.25.06,908 iTunes[480]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:5
    02/11/14 19.25.06,908 iTunes[480]: tid:17d8b - Mux ID not found in mapping dictionary
    02/11/14 19.25.06,908 iTunes[480]: tid:17d8b - Can't handle disconnect with invalid ecid
    02/11/14 19.30.19,234 com.apple.usbmuxd[56]: _SendAttachNotification Device 30:f7:c5:30:b8:2b@fe80::32f7:c5ff:fe30:b82b._apple-mobdev2._tcp.local. has already appeared on interface 5. Suppressing duplicate attach notification.
    02/11/14 19.30.22,192 soagent[429]: Can't allocate SOHelper <SOMessageHelper: 0x7f9053a102c0> inside com.apple.soagent
    02/11/14 19.30.54,871 iTunes[480]: Entered:_AMMuxedDeviceDisconnected, mux-device:6
    02/11/14 19.30.54,871 iTunes[480]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:6
    02/11/14 19.30.54,871 iTunes[480]: tid:1a23b - Mux ID not found in mapping dictionary
    02/11/14 19.30.54,871 iTunes[480]: tid:1a23b - Can't handle disconnect with invalid ecid
    02/11/14 19.32.06,137 com.apple.usbmuxd[56]: _SendAttachNotification Device 30:f7:c5:30:b8:2b@fe80::32f7:c5ff:fe30:b82b._apple-mobdev2._tcp.local. has already appeared on interface 5. Suppressing duplicate attach notification.

  • Why does individual display time on iPhoto slideshow keeps changing?

    I'm trying to create a slideshow in iPhoto. I'd like each slide to display at vairous lengths so that they are synchronized to music. After I change the display time in each slide, something happens and the display times that I've set previously have somehow changed to different lengths. I'm not sure why this keeps happening. Please help!

    Make sure the option Fit slideshow to music isn't selected.
    If it's not selected Try the following:
    1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
         User/Home/Library/ Preferences folder.
    2 - delete iPhoto's cache file, Cache.db, that is located in your
    User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
    or with Lion and Mt. Lion from the User/Library/Containers/com.apple.iPhoto/
    Data/Library/Caches/com.apple.iPhoto folder
    3 - reboot, launch iPhoto and try the slideshow again.
    NOTE:  In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
    OT

  • Why does downloaded upgrade to Acrobat 9.5.2 Pro Extended under Win XP HE SP3 fail

    Why does downloaded upgrade to Acrobat 9.5.2 under Win XP HE SP3 fail ?

    Also, do you mean the upgrade from AA9 to AA XI? Where did you download the upgrade? The only upgrade available from Adobe is to AA XI.

  • Why does the pen tool remove previous line when I add new anchor points??

    Why does the pen tool remove previous lines??
    Video here:  http://youtu.be/8AmPUkD88h0 
    It removes the hairline on the face, when I add more anchor points. Why? And how do I correct it?

    The ins and outs of the new and changed behaviors in the re-engineered pen tool have been disussed here on this forum and I'm sure a little detour to the help files will also shed some light on this...
    Mylenium

  • When adjusting the audio volume in a selected region, why does it give me a curved line instead of straight and why cant I change it like i can with a fade in our out?

    When adjusting the audio volume in a selected region, why does it give me a curved line as a transition instead of straight, and why cant I change the fade shape like i can with a fade in our out? When I slide thet volume all the way down it makes a very abrupt down curve. It's audibly noticdible.
    Thank you.

    Use the range selection tool and select the portion of the clip you want to change the volume on. Drag the volume line down and FCP will create keyframes which you can adjust as you want to get a fade shape.

  • Why does the payment screen for the creative cloud change from english to portuguese?

    Why does the payment screen for the creative cloud change from english to portuguese?
    I'm trying to sign up for the photography creative cloud with lightroom 5 and photoshop. When I click on the "buy" button is takes me to the payment page, but my country changes from the U.S. to Argentina and the language changes also.
    I've tried contacting Adobe, but they're ways of contacting them are a pain in the ***. The chat doesn't work and I'm on hold forever when I call.

    Make sure that EVERY DETAIL is the same in every place you enter your information
    -right down to how you spell and punctuate the parts of your name and address
    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    -email address https://forums.adobe.com/thread/1446019
    -http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html

  • Why does my Infinity date keep getting put back

    Hi I am wondering if somebody can tell me why my Infinity due date kees getting put back.  I was originally told it would be in my area last year, then by Sept 2013, then the end of the year, then Feb/Mar 2014 then The end of Mar then low and behold today it is beween Mar to June 2014. 
    I can understand some delays but the variation of these dates is ridiculous I feel BT are picking dates out of the air to stop customers moving elswhere.  I am relly fed up waiting and being strung along with ficticious dates and promises. 
    I have seen engineers working in the Bt boxes in my area for many months.
    As for signing up for information on Infinity from BT that is a Joke I signed up for that 2 years ag and have so far had not one single bit of information of any kind from them.  I would have expected some feedback on how well the roll out is going etc to encourage potential customers of the benefits etc.  very very poor customer service on this front I feel

    This is a BT Retail residential customer to customer forum. The problem of dates changing is an Openreach responsibility and not BT Retail.
    There are various reasons for this to happen such as planning permission for cabinets, power supplies and commercial reasons.
    Up until recently you could email Openreach and ask when your cabinet was likely to be upgraded however Openreach are no longer giving out that information, instead they are replying:-
    Thank you for your contact to us. Please note that we will not be responding to you by email but, would like to point you to the Openreach Superfast Fibre website and the FAQ section that will provide answers to the most commonly asked questions. It will also provide links to those service providers that sell fibre broadband at the moment so you can check if your particular line is enabled.
    http://www.superfast-openreach.co.uk/where-and-when/
    So in short, you just need to keep checking to see if your cabinet has been up graded.
    If you use this checker it will tell what cabinet you are on and what services it can receive
    http://www.dslchecker.bt.com/adsl/adslchecker.welcome

  • Why does my form data gets cleared out when clicking on the back button.

    Can someone explain why does my form selections get cleared out when clicking on the back button.
    I have a JSP page that displays a form with some selections and text boxes. I populate the page and submit the request. The action on the submit call another jsp page, which processes the data and displays the results via a <jsp:include> statement which calls the results page. When clicking on the back button from the results page, it returns me to the form page, but the selections are cleared out.
    1. Is there something in my calling of the pages that causes this behavior and can I prevent it?
    I notice that the behavior is different when using the IE 6.0 version Netscape 7.1. IE clears the page Netscape 7.1 retains the settings.
    If I cannot prevent this behavior does that mean I will have to save the state of the form data. And if I have to save the form data, what would be the easiest method of doing this. I'm a beginner to JSP and Java, but have some ASP experience. I don't understand why the back button in a JSP request clears the form data but a regular HTML page does not can someone explain?
    THANKS.

    the browser doesn't have to remember what you submitted and fill that back in.
    you can't prevent it unless you can ensure a new request to the server in which you can fill the default values in there.

  • Why is my upgrade date showing as 6mths PAST the time that I started my account, and the date I purchased my last upgrade??

    I opened my account in November of 2011, and then purchased a new phone via upgrade in November of 2012 with my upgrade. I have not purchased a new phone since, but my upgrade date is showing as April of 2014! I am not happy about this AT ALL!!!

    Actually, I'm surprised it's showing your upgrade date is as early as April 2014.  If you upgraded in November 2012 by signing a new two-year contract (i.e., you received a subsidized phone), your upgrade date would be 20 months later, or July 2014.  Verizon no longer offers annual upgrades.

  • Why does a tab call Your First Snyc keep opening? It says Setup Complete Firefox logo Your data is now being encrypt

    A tab keeps opening in all of my synced PCs & laptops. It says
    Setup Complete
    Firefox logo
    Your data is now being encrypted and uploaded in the background. You can close this tab and continue using Firefox.

    See these articles for some suggestions:
    *https://support.mozilla.org/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox
    *https://support.mozilla.org/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols
    If you do not keep changes after a restart then see:
    *http://kb.mozillazine.org/Preferences_not_saved

  • Why does my MacBook Pro and Mac Pro keep freezing?

    Why does my MacBook Pro freeze?
    MacBook Pro
    2.4 GHz intel Core2 Duo
    4BB 1067 MHz DDR3
    OSX 10.6.8 Snow Leopard
    I turned it on and I went to safari to look things up. Safari froze and then the whole thing became unresponsive - the mouse could move the cursor but it couldn't open any programmes.
    Tried safe boot several times. No help.
    Tried to repair disc permissions. The first time it got a little way then said 'user stopped repair' or something  - though I didn't touch it. Tried again it got all the way through and said 'repairs complete'. But no help.
    Couldn't clear cache etc as couldn't get to the relevant part to do it.
    Opened in single user mode. Ran the fsck -fy thing twice. First time it said both “The volume appears to be OK” AND “FILE SYSTEM WAS MODIFIED.” In 2nd run it just said  “The volume appears to be OK”. No help.
    Booted it up from the Superduper bootable backup version on a USB external drive. It seemed to boot up ok but then tried to click on something and the same thing happened - spinning beach ball and it just hung.
    Erased hard drive and reinstalled snow leopard but it just does the same thing. Suggesting a hardware issue not software but...the Eerie thing is, we tried backup version on boyfriends Mac Pro and it worked fine on there but 24hrs later his Mac Pro has got exactly the same screen freezing, unresponsive issue. Could this suggest there's something evil lurking on my back up? Can't get an appointment at Genius Bar until next week and need to get some work done, so hoping someone might have some ideas?
    Cheers
    Kerry

    KaiDonald wrote:
    ... does Apple products work much better with using Apple routers?
    While a genuine Apple router is likely to result in success, the reason for having one instead of another product is that it eliminates a lot of uncertainty. For example, we do not know the model D-Link product you have so no one is in position to speculate what the problem might be. Also, it makes support on this forum easier since there are only three AirPort models to choose from and they all work more or less the same.
    Generally speaking your iPods, iPads, MacBooks, and AppleTV ought to work with any router though, provided it is fairly recent and meets accepted industry standards. If in doubt you can purchase an AirPort Base Station, which comes with 90 days of free telephone support. If it does not result in any improvement for you, you can always return it for a complete refund. The return period is 14 days and be sure to keep all material - receipt, box, manuals, etc...
    If you elect this option be sure to follow its installation instructions, the most important of which is to power down your modem prior to connecting the AirPort Extreme, Express, or Time Capsule. All your other equipment will need their network settings adjusted to "forget" the D-Link network and connect to the new one.

  • Why does Printing a document cause it to be changed?

    When I do page setup, etc, then SAVE the document, and then PRINT the document, the "Changed Bit" in the close box of the document is set, and I cannot just close the document.
    Why does Printing change the document?
    How can I avoid this. (If I save the document, then Print, I do NOT want any further changes)
    Thanks

    Bill,
    Complaints about actual program misbehavior or outright bugs need to get reported directly to Adobe. This is a users to users forum and while Adobe personnel occasionally show up here (much, much less seldom now than in years past) it is extremely unlikely that they will see or take any action on such reports here. (Although there WAS a recent appearance by an Adobe engineer who independently jumped on an issue that certainly did seem to be a bug).
    The kind of thing you've described is annoying and should not happen (yes, lazy programming) but it's interesting sometimes when the explanation for such things reveals intent (rather than ignorance of the apparent defect) in order to solve another problem.
    Want REAL annoyance? How about programs that insist on saving (when closing) simply because the file has been opened! That's very common on Windows. Really, really irritating.
    But this thread has gone beyond any usefulness regarding your observation of a very tiny pimple on a major gem of engineering. And you've locked horns with one of the major irritants on this forum. If you persist, the 2 of you will just appear to be 2 brats squabbling in a mud hole. He likes that. Do you?
    You seem like a nice guy (so far). But it also seems like you like fighting (from this and another thread). It would be interesting to hear more from you. My unsolicited advice? Move on. He will not back down from his childish behavior which is an irritant and embarrassment here to many people. Most of whom simply ignore him and don't stick their necks out like I'm doing now.
    He's shamelessly overindulged by the forum moderator who, with all due respect, seems to possess good judgment in most areas save his handling of certain very caustic and inappropriate "members." here. (Sorry Neil)
    Ramon is knowledgeable, but confuses the strange protection afforded by a keyboard hitched to the Internet as macho proof of bravado and fearlessness. (He's never "met" anyone who can make him stop posting anything he wants to. Isn't that special?)
    On this forum he is not a gentleman. (who knows what he's like in real life? I'll bet he's very different!) Are you a gentleman? Regarding your complaint that you've been insulted, duly noted. I believe most here are on your side. Persist with this for even one more post and you'll have lost your standing. Let it go, COMPLETELY! Start a new thread about something interesting.
    Welcome to the fray.
    Rich

  • Why does comments.vi stop working when server directory changes?

    With web server root directory set to "C:\Program Files\National Instruments\LabVIEW 8.2\www",
    I point my browser to "http://localhost/cgi-bin/examples/comments.vi" and I get the comment form.
    Next, I quit the G Web Server, set the server root to "c:\ats\www",
    I copy the comments.vi and comments.llb files to c:\ats\www\cgi-bin and point my browser to http://localhost/cgi-bin/comments.vi.  Instead of showing the form as before, I get a dialog box prompting me to either "Open with..." or "Save to disk".  I'm using Firefox.  Why does this happen?  Is there a configuration that I must set up to get the G Web Server to work at other than the default location?

    kc64,
    To your browser, you're looking at a website (served on localhost in this case) and pointing to a specific file (in this case a VI).  Just as if you point your browser to an address of the form www.website.com/file.pdf it will ask you what you want to do with the file--open or save it.  In this dialog box, you should have the option to automatically do what you select for the file type from now on.
    The dialog box itself has nothing to do with changing your server root, it has to do with what your browser is configured (or not configured) to do with the VI file type.  As for why this didn't happen the first time and it's prompting you now, maybe the action got changed for the VI file type.  This can be configured in Firefox by going to the content tab of tools->options.
    Regards,
    Craig D
    Applications Engineer
    National Instruments

  • Why does my imac all of a sudden start changing "this computer's local host name"

    why does my imac all of a sudden start indicating that "this computer's local hostname is already in use on this network" and then change the name

    The default of the pref network.http.max-connections has been increased from 30 to 256 in Firefox 6+ versions.
    Try to decrease the value of the pref <b>network.http.max-connections</b> from 256 to 30 as used in Firefox 3 versions.
    *https://support.mozilla.com/kb/Firefox+never+finishes+loading+certain+websites

Maybe you are looking for

  • How do i sync my ipod touch to a new pc, as i can no longer get on my old laptop?

    How do i sync my ipod touch to a new pc, as i can no longer get on my old laptop.

  • Error 1034 when trying to save.

    I was going to post this in the Bug Report form but Adobe Muse isn't listed. The error is simple, when I attempt to save my progress, I get this error. "Error #1034:cannot convert...." as pictured below. After clicking OK the program crashes. When I

  • Does anybody know what Error -50 is?

    I'm having all sorts of problems with iTunes 7.0. When the update came out I applied it and got better results, but when I came back to the office today, iTunes informs that that 'The iTunes Library file cannot be saved. An unknown errir [-50] occurr

  • Consuming HTTPS Web Service

    In our application, we are trying to consume a web service that only supports HTTPS (https://gatewaybeta.fedex.com/web-services) and are having trouble getting Apex to function properly. In fact, when we try to finish defining the web service, Apex (

  • I am using Firefox 4 Beta 10 with Sun Java 6 update 18.

    When I open a page with the applet the Firefox window simply freezes unlit the applet loads. I tested this by creating a new profile and voila, it doesn't hang there. How do I know what is the exact problem with the default profile of Firefox.