Why does the Mac App Store invite me to install already installed software?

When I view Purchased Items at the Mac App Store, the button for some of my installed apps reads "Installed" but for others it reads "Install."  If I click on the Install button for these apps I get a message that reads: We could not complete your purchase - [this software] is already installed on your computer.  Choose Software Update ... to check for available updates."  But, Software Update has nothing for me...

Still a puzzle after several hours...

Similar Messages

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    This is a user forum; whether or not anybody at Apple sees this is not known. 
    You could log a feature request with Apple via the bugreport tool, if you have access to that tool.

  • Why does the Mac App Store say "Item not currently available in the U.S. store" when I try to upgrade to OS X Yosemite?

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    Because Apple hasn't completed the release yet and/or their servers are flooded.
    (114778)

  • Why is the Mac App Store part of the OS?

    After reading about issues a lot of people are having with the 10.6.6 update, I think I'll pass on it. I don't understand why Apple made the Mac App Store part of the system software. Why couldn't it be in iTunes like the iTunes & App store? Is Apple acting like Microsoft and pushing stuff on us that we may not want as part of the OS?

    Sean Foley wrote:
    There is something wrong with this. I hate when someone is pulling a fast one and think they are getting away with it.
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    Does anyone know where to search for all those great applications now, or is getting a new OS the only answer.
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    I may receive some form of compensation, financial or otherwise, from my recommendation or link. <Edited by Host>

  • Why is the Mac App Store loading the wrong Apple ID when I try to redownload my copy of Lion?

    Pretext:
    I purchased my MacBook Pro 17" Back in March of 2011 from MicroCenter in Madison Heights, MI. Later I purchase OS X Lion 10.7 from the Mac App Store on July 23rd, 2011 under my Account along with a couple of other programs. I know it is under my account because, I have redownloaded the OS X Lion Installer twice before (10.7.1 and 10.7.2), making my own bootable copies on USB drives as emergency copies.
    Now my Apple ID has never changed, the password is still the same as when I set it up back when I signed up for my iTunes Music Store account, the only thing changed is my payment options (reissued debit cards, and a bank switch). The account has always been mine alone, never part of any family account or anything of the sort. Outside of that, nothing has ever been editted on my accounts.
    Last month my father decides to finally update from his 2002 Power Mac G4 (QuickSilver) to a new MacBook Pro a month ago. I show him how to make a bootable USB stick so he can always have an immediate backup installer. Both him and I are on AT&T which likes to cap bandwidth so remote installs are an insane proposition. He makes his own bootable USB stick of 10.7.3., and in an effort to save bandwidth I borrow it and make a duplicate.
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    So I turn on the Mac App Store Debug Menu, clear cookies, and reset the app. I try to redownload again, but his Apple ID is still on my machine. He has never used this machine, not once. How do I fix this?
    Any help would be appreciated.

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • What does the Mac App store mean for existing users of Aperture?

    I was wondering how the Mac App store will affect existing users of the software. I have purchased Aperture and upgrades since its launch but because I've not purchased through the App store, how will I gain access to future upgrades?
    When I go to the Aperture app in the store it shows as being installed but as I've not purchased it through the store, will I be eligible for future upgrades or will Apple expect me to purchase again?

    There is no way Apple can update Aperture 3 without offering that update to every user, regardless of where the app was purchased. So, expect that Aperture 3.1.2 or whatever will be available to you in some fashion.
    When the next paid Upgrade (to Aperture 4?) comes along, then we'll have to see what arrangements the offer.
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  • Why does Australian Mac App store STILL charge more than US?

    Even with the revision on pricing by Apple yesterday, the Oz App store still makes Aussies pay more than apps bought from US App store for Americans. Aperture US=US$79.99, Aperture OZ=AUD$84.99. According to Bloomberg currency conversion today, Aussies should only be paying AUD $74.21. So in real terms why are we slugged an extra AUD$10 more, which would equate to US10.78? The more expensive the app the bigger the difference in cost to us. And why should there be ANY difference considering this is all digital & no packaging or postage involved? Apple, if you are going to change your pricing, please base it on actual exchange rates & make it REAL! You will then find Aussie uptake for apps much greater, same goes for other countries in a similar position.

    Folks are directing their feedback on the  MAS to Mac OS X Snow Leopard because it is currently a Snow Leopard related app, it comes with the OS's update.
    Questioning Apple's decisions about its business and products is a violation of the Terms of Use for the ASC. You agreed not to do so when you opened your account. It may be a legitimate question on other people's forums, but not here.
    It is ranting, because all manner of sharing experience about doing business in foreign nations goes ignored in the thread to which I linked, and any others around. BTW, the US prices do not yet have any taxes added to them. The taxes are added at checkout in the US MAS. That is not the case in the MAS for many other nations.

  • How does the Mac App Store work?!

    Hey guys i recently posted this quesiton in a different area of the community but instead of being helped was just ridiculed for posting in the wrong place... +1 for helpfulness guys :/ lol Anyways... ive been told to ask in the development section.. I have a $9.99 app and it was sitting at 10th place in the top grossing apps a few weeks ago on the UK app store, now I noticed in the morning that it was ahead of an app which was 49.99 so i presumed that I must have sold at least 5 or 6 to be ahead of him (my idea of top grossing is quantity x price) but when itunesconnect released their reports in the afternoon it turned out that i'd only sold 1 copy.. so what im asking is basically how does the top grossing section work? and how regularly does it update? is it live? daily? etc
    Thanks in advance!

    Your rank is better than the other app because you've made a sale while they've made none. When you make a sale, you jump in the charts, and after that you slowly go down if you don't make another sale. In other words, the bottom of the charts has many apps that didn't make any sale recently. I've also noticed that if you make some sales in other countries than the current chart, that'll very slightly improve your rank.

  • How does the Mac App Store detect what it believes to be installed?

    I had a trial for Transmit on my machine prior to purchasing it on MAS.
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    The trial copy is gone now, I removed the plists and other stuff too in the hope MAS would detect its absence, it doesn't.
    Any tips/pointers on how I can install my software? I spoke to Panic directly, they're insistent the fault lies with Apple.
    TIA :-)

    What version of Mac OS X Snow Leopard is installed on your Mac? You are describing misbehavior of the MAS that was in the first version that was installed with Mac OS X 10.6.6. The misbehavior of listing apps as installed that were not acquired through the MAS was corrected with the MAS installed by 10.6.7. We now are at 10.6.8 with the newest version of the MAS.

  • Why is the mac app store asking for credit card info when i already have 40 on my account from gift cards

    i just redeemed a card for 40 dollars and my account says i have 40 but when i download a 40 dollar app it asks for credit card info? why? i already have the money why does it need credit card info?

    To verify your identity.

  • Why doesn't Mac App Store does not recognize my apple ID?

    The Mac App Store is not recognizing my apple ID.  Please help.

    It works on my iphone.  It works for this forum.  It works for itunes.  It works for everything EXCEPT the Mac App Store, for which I've already used it to purchase apps that now need updating.  It just keeps saying "an unknown error has occurred" Grrr...

  • How do I download an app from the Mac App Store but not install it and save to do later?

    I'm getting the free Lion download for new Macs from the Mac App Store, but am not ready to install it yet. It appears that apps (including Lion?) from the App Store automatically install themselves. Is there any way to save an App Store download (.dmg?) for later installation without having it automatically install? I asked Apple Support via chat, and they said it could be installed later but couldn't tell me how.

    The Lion download is different than small apps. What you get with Lion is an installer. But be sure to make an extra copy because after using the installer it deletes itself.

  • I accidentally erased Lion from the mac app store

    I accidentally erased Lion from the mac app store "purchased" tab. I already bought it. How can i re-have it in that tab, in order to download the latest version and burn it ?
    Please help me, Luca.

    Go into the Mac App Store. Under the main menu, select "Store", then "View My Account". Sign in , then look under the hidden Purchases section, and un-hide the app you hid by "erasing" it from the purchases.
    Anamusic, that discussion is confusing, because it directs you to iTunes Store, which won't help the OP at all.

  • ILife does not appear as purchased in the Mac App Store

    I already bought the CD iLife 11 but in the Mac App Store does not appear as Purchased, how can I do it? Thanksi

    tomhus wrote:
    There is no way to solve it?
    What do you need to Solve...?
    tomhus wrote:
    ...If I already bought the software, I don find the reason to buy it again...
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