Why doesn't the share tab open after reinstalling software in hp8450?

I have tried reinstalling the software for the HP Photosmart 8450 but the Share tab that always worked before now does not open.  I have contacted the CEO office and received a call this morning telling me to try this link for tech support free even though the printer was purchased about 5 years ago.  Can someone tell me how to fix this problem as that software was my FAVORITE photo program and I used it for all my photos and shared them by editing (still Works) and then sharing by burning a cd from the selected edited photos. 

I have seen this issue before and was answered by another Forum Helper quite nicely in this thread:
https://support.mozilla.org/en-US/questions/912210?s=download+window+not+functioning&r=9&e=sph&as=s
Give it a try!

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