Why has the same album been paid for twice??

Hi
Can someone point me in the right direction re iTunes store and an album purchase I've now seemingly paid for twice?
It seems my daughter has downloaded the same album twice on two separate devices (iPhone 5c and iMac), both logged into the same iTunes account, and I've paid for it twice!! Nothing against Ed Sheeran but come on Apple....the same Apple ID on both devices and I've paid for the album twice now??
Thanks to the community in advance of your help.
Graeme

If it's the same version of the album that you've been charged for (e.g. the album doesn't have 'standard' and 'deluxe' versions which she's bought) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If she wants to redownload purchases then what she can redownload for free will show in the Purchased tabs in the iTunes, App Store and iBooks apps on her phone, and the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on her Mac's iTunes

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