Why is my iPod showing a no sign when i drag music into the itunes library and how do i fix it

when i go into itunes and in my desktops music library, i open itunes and click on on this ipod. when i want to drag my music it wont let me and show a red no sign. my sister has the same ipod but doesnt have this issue. please help me fix it, this has been going on for a little under a year now.

Do you have iTunes set up to sync manually? That is required to drag and drop
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
Do you have any Restrictions set that would prevent syncing those songs? Settings>General>Restrictions

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Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
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http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
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http://support.apple.com/kb/TS1369
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http://support.apple.com/kb/TS1368
Cheers,
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Why is my iPod showing a no sign when i drag music into the itunes library and how do i fix it

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