Why is my laptop making a "glitching" noise while playing music and videos.

Question

Hi,
It's hard to explain, but it's just an interrupted noise that happens randomly throughout audio and media. Just started happening out of nowhere.
Recently I've been having some problems playing back any sort of media.  At regular intervals the audio will freeze/skip for a second and make a loud grinding noise.  This happens with music, streaming videos, games, pretty much everything.  If I'm watching a video or playing a game, the screen will freeze for a second, then remain normal for fewer second and does the same again. This happens every 15 or 20seconds while Playing any kind of media.
I've tried everything I could think of, updating all my drivers, reinstalling windows, running anit-virus, and cleaning out my system. But nothing helped at all. I wonder what the problem is?
Though if i reboot  the problem is gone for that particular period. But it comes back again later.
Please help me with any kind of solution.

Answer 1

Hi @mahabulislam ,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Even though this is a Commercial product, You could reset the BIOS with this document selecting the reloading the BIOS default settings. This would help if something is causing an issue with defaults.
I have found this to be a help with this issue on all Notebooks.
Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues.
Hope this helps.
Thanks.
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