Why is my usage information wrong?

Hello there,
So I'm in a similar boat to some other subscribers - I have the unlimited data plan and they're making me switch or pay full price for the phone to stay grandfathered in. While I'm not thrilled about this, I'd at least like to have the relevant information to make an informed decision. Knowing how much data I (and my fiancee, who is also on my plan) use is obviously the most important piece to this puzzle.
So I check 'my usage' I go to the account analyzer which shows month by month usage, and I download the last few statements. My bill looks fine for my phone number. It shows usage varying between 976.67 MB and 1959.47 MB for an average of 1388.24 MB. Normal numbers.
But my fiancee's bill can't be correct. For 3 months in a row it shows EXACTLY 1024.00 MB, and then for the last 3 months it shows EXACTLY 2048.00 MB for an average of 1536.00 MB. She has a limit of 2 GB so it shows as being under every month. It shows this on the account analyzer and also on each monthly statement.
When I spoke with a chap rep, they said whatever number is there is correct. But you can't tell me she has managed to use exactly 50.00% or 100.00% of her limit for each month over the past 6 months. Just not possible. To the 2nd decimal place. I checked and I don't have any of the family protection controls in place, where it blocks the data if you go over or get close.
So
A) How can I see accurate usage?
B) Why would Verizon not be showing me accurate usage?
I would appreciate any insight!!! I have looked through but haven't seen anyone else with this issue. The conspiracy theorist in me can't help but wonder if Verizon doesn't want me to make an informed decision, and instead would prefer if I either spend too much for data I don't need, or don't get enough data and have to pay them the ridiculous $15 overage charge.
Thaks!

stimsona2 wrote:
thx, but then why would mine be reported accurately and hers rounded to the nearest GB? I mean that's a pretty big rounding they're doing there! 1 GB is a big difference when they charge so much money for data
Edit: I guess I'll check the statement tomorrow and will know it's doing this if it shows 1.0 GB as used because today the period just ended and it's showing as 0.339 GB used on her line for Feb!
I am assuming you guys are on the old nationwide plans with separate data plans. Those on tiered data on Nationwide will only show data rounded up on the bill. Anything under 1 GB will be round up to 1 GB anything between 1.1 GB and under 2 GB will be rounded up to 2 GB. So yes her part of the bill will show either 1 GB or 1024 MB of usage.
Unlimited data users or those on More Everything plans the lines have the actual usage down to three decimal points

Similar Messages

How do I unselect your default selection for my personal usage information to be sent to Adobe?

Usually, software companies ask if you consent to send personal usage info for them to us anonymously (whatever they mean by that) to improve their product. The user is given the choice to click yes or no. Why do you take that option away from the users of your software by, essentially, stating that you are taking the info but the user has the option to stop you, if they can figure out how? I'm sure pointing out that the user has the option to take steps to prevent this is simply because the lawyers recommend it. But really, Adobe used to be such a classy company, why are you doing things that appear to be trickery to get what you want?

I remember that during the installation of Reader DC I was given a choice to send anonymous usage information. I selected the default Yes.
If I later change my mind I can simply go into Preferences and uncheck that option:

Why is my billing information not being review correctly...like it sayes my apple id has not yet been used in the itune store and it tells me to review my account info but for some reason it doesnt work

why is my billing information not being review correctly...like it sayes my apple id has not yet been used in the itune store and it tells me to review my account info but for some reason it doesnt work

Hi there ethangabe,
You may find the information in the article below helpful.
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/ht2589
-Griff W.

Capturing the JVM heap usage information to a log

When using weblogic 6.1sp3 the console under monitoring/performance a graph is
displayed with the historical JVM heap usage information. Is there any way to
capture this information to a log?

For heap size before and after each gc, you could pass the -verbose:gc option to the JVM
on startup:
WLS C:\alex>java -verbose:gc weblogic.Admin PING 10 10
[GC 512K->154K(1984K), 0.0068905 secs]
[GC 666K->164K(1984K), 0.0069037 secs]
[GC 676K->329K(1984K), 0.0029822 secs]
[GC 841K->451K(1984K), 0.0038960 secs]
[GC 963K->500K(1984K), 0.0015452 secs]
[GC 1012K->598K(1984K), 0.0027509 secs]
[GC 1110K->608K(1984K), 0.0029370 secs]
[GC 1120K->754K(1984K), 0.0027361 secs]
[GC 1266K->791K(1984K), 0.0019639 secs]
[GC 1303K->869K(1984K), 0.0028314 secs]
[GC 1381K->859K(1984K), 0.0012957 secs]
[GC 1367K->867K(1984K), 0.0012504 secs]
[GC 1379K->879K(1984K), 0.0018592 secs]
[GC 1391K->941K(1984K), 0.0036871 secs]
[GC 1453K->988K(1984K), 0.0027143 secs]
Sending 10 pings of 10 bytes.
RTT = ~47 milliseconds, or ~4 milliseconds/packet
Looks like it might be too much info though...
Cheerio,
-alex
Fazle Khan wrote:
When using weblogic 6.1sp3 the console under monitoring/performance a graph is
displayed with the historical JVM heap usage information. Is there any way to
capture this information to a log?

Why does my usage add up to 9 but remaining is 18 on a 32 gb mini

Why does my usage add up to 9 but remaining is 18 on a 32 gb mini

You did not add in "Other".
What is "Other"
1. Cache for apps, browser, mail, Messages, Reading List
2. Saved games
3.Documents and data
4. Notes
5. Voice Memos
You can backup and restore to reduce "other" but they will start building up over time.

External content based SharePoint list date/time information wrong

So, we have a SQL Server database that contains date/time type data.
When we look at the info in the database, the date and times appear to be in GMT, which is 5 hours before our time.
So, we set up views with a DATEADD calculation to compensate for the difference. When we use the view, the dates and times match our timezone info.
We then set up an external content to our view.
When the data is displayed in rows and columns, we see times that are 10 hours before GMT.
We had put in the dateadd calculations because when we had scripts that grabbed the data from SQL Server and put them into text files, the dates and times were all 5 hours off.
Is there code within the External data connectors (or SharePoint itself) which compensate for the time zones?
Thanks!

Hi Iwvirden,
When you create an External Content Type and External List using the SharePoint Designer, DateTime fields are normalized to UTC using the NormalizeDateTimesetting
associated with the TypeDescriptor for the DateTime field. This leads to the date field wrong in Business
Connectivity Services.
To fix this issue, you can change the normalization to use local time as follows:
<TypeDescriptor TypeName="System.DateTime"
Name="DueDate" DefaultDisplayName="Due Date">
<Interpretation>
<NormalizeDateTime LobDateTimeMode="Local" />
</Interpretation>
</TypeDescriptor>
Here is a similar thread for your reference:
Timestamp in Sharepoint external content type not matching value in SQL table
Here is a detailed article for your reference:
Why are my date fields wrong in Business Connectivity Services?
Best Regards
Zhengyu Guo
TechNet Community Support

I have an iPod touch 4th gen. why does it show the wrong album art only on my ipod and not on itunes? Is there any way I can fix it?

I have an ipod touch 4th gen. why does it show the wrong album artwork on my ipod and it's fine on itunes. why is that and is there any way to fix it? please help!

I think it can't find the right or any artwork and ends up putting junk in there.
And can happen with artist and other tags.
probably fine with commercial media but otherwise....? I think you have to manaully go in and edit
I also don't like how it handles and stores non-Apple iTunes store content.

Why wont my security information send to my email

why wont my security information send to my email?

From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
Try calling Apple
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT1849 my songs cut.. some of them playing only 45 seconds Why? i need information about it..

some of my songs playing only 45 seconds Why? i need information about it..

Other people have been having similar problems over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting them from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link

Tracking Access and Usage Information

Hi,
Is there a way to collect user VDI logins and logouts, along with other relevant information, like the DTU token, and possibly other usage information ? We provide open access to SunRay DTUs to connect to our virtualization platform, and we should be able to collect information like "who was connected, from when to when, on which client, etc.".
I've found the file "/var/cacao/instances/vda/logs/cacao.0" to log some of this information, but there is no timestamp in this file:
FINE: thr#1466 Logging user XXXXXX into desktop [202]XXXXX (some UUID)
I could not find information about auditing or usage logging in the Administration doc.
Any other pointer ?
Thanks for your help,
Laurent

Hi Laurent,
unfortunately, we do not provide a public/stable API for retrieving such auditing information yet.
As you already pointed out, there is some information in the cacao logs (but as stated that is not a stable interface). Regarding the missing timestamp, the log messages should always be two lines - first line with timestamp and source of the event, second line with the actual log message.
The other possibility to get some of the information would be to read it directly from the VDI database, but again you would be on your own here as direct access to the database is not supported (due to the fact that the database layout might change in future VDI versions).
- Klaus

Why doesn't System Information.App provide battery serial?

Why doesn't System Information.App provide battery serial? Even /usr/sbin/system_profiler -detailLevel full doesn't show the battery serial.
When I open System Information.App I get this output. Serial number ist not even displayed:

I did now try some system tools. They don't show the battery serial, too. I think, they rely on the system profiler's informations and therefore get no data.
When was this feature removed from OS X? According to posts on the internet the battery serial was show up to 10.6 but I never read about the App showing it on 10.7. What about 10.8 users? Do you see the battery serial?

Usage Information Access

Can the account owner block other users of the account from viewing usage information? If so, how can you do that?

If the users have registered for a MyVerizon account, they will be able to see their own usage online, and through the various text codes (#DATA gives you data usage, for instance). They will not be able to see full details for the account, billing information, or make changes unless they are designated as an account manager.
If you no longer want them to be a manager, you can change that online through the Account Owner's MyVerizon, or by calling in and asking to have their name removed.

After updated to ios7. my iphone 4s get warm on my iphone and i go to app store to download something that i purchased from the app store...it didn't come out anything. please tell me why or the iphone updated wrong

after updated to ios7. my iphone 4s get warm on my iphone and i go to app store to download something that i purchased from the app store...it didn't come out anything. please tell me why or the iphone updated wrong. please tell me why it happens like this. thank you

after updated to ios7. my iphone 4s get warm on my iphone and i go to app store to download something that i purchased from the app store...it didn't come out anything. please tell me why or the iphone updated wrong. please tell me why it happens like this. thank you

Why does Adobe not inform customers who have iPhones below 5 that Reader is not compatible until very near the end after WASTING customer's time? BIG NEGATIVE from here

Why does Adobe not inform customers who have iPhones below 5 that Reader is not compatible until very near the end after WASTING customer’s time? BIG NEGATIVE from here

When you view an App in the App Store or iTunes Store, the listing will show what iOS versions are supported by the app.
See this posting:
How do I get a version of Adobe Reader for an IPod touch with IOS 6.1.6

Why am I not informed that another program will be downloaded with Adobe update

why an I not informed that Adobe update will install another program with in,such as McAfee.. I don't want programs that i don't choose myself

oh, you may be right.
when you go to the flash player web page, Adobe - Install Adobe Flash Player you'll see the mcafee option. but if you allow auto-updates, you may not see that.
i never allow flash player to auto-update for that reason (and because i am a flash developer and use a different flash player version to debug web-based swfs). you have limited (or no) control over what happens when you allow flash player to auto-update.
i hate that and sympathize with the plight you went through. it happened to me once many years ago. i learned to never allow that again.
hopefully, you were able to uninstall mcafee and not have any residual problem-causing detritus left on your system.

Why is my usage information wrong?

Similar Messages

Maybe you are looking for