Why is Safari 5.0.5 with MacOs 10.6.7 showing the spinning beach ball?

Safari hangs so often that I am switching to Chrome, which is not slow. Any suggestions for improving Safari performance?

If Safari is getting very slow:
(Presumably you regularly empty your Safari cache by deleting the following file:  Home/Library/Caches/com.apple.Safari/cache.db and also clear your History)
Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security:
If you are using a single computer: Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:  208.67.222.222 208.67.220.220  (You can also enter them if you click on Advanced and then DNS)
Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:  http://support.apple.com/kb/TS2296
If your computer is part of a network: please refer to this page:http://www.opendns.com/start/best_practices/#your_network and follow the advice given.
If you use a Router, make sure it has the latest firmware installed.
One reason for a slowness in page loading may be the 'DNS Pre-fetching' feature of Safari 5.x as is described here: http://support.apple.com/kb/TS3408?viewlocale=en_US
You can cancel DNS pre-fetching by going to Terminal and typing:
defaults write com.apple.safari WebKitDNSPrefetchingEnabled -boolean false
You have to restart Safari for it to take effect.
If Safari seems to hang for ages:
If you have a lot of tabs open and/or a lot of pages running Flash, Safari can sometimes 'hang', requiring a restart of Safari. This can often be inconvenient, and as it is rarely Safari itself that is hanging but merely one of its plug-ins, usually Flash, there is a way using Terminal to restart the plug-ins (without restarting Safari and losing your tabs) by quitting the WebPluginHost process:
Open the Terminal from the Utilities folder in /Applications and type  killall -9 WebKitPluginHost
Note that this command kills all Safari plug-ins, not just Flash. All plug-ins should start back up when you reload the page. Then go back to Safari and refresh any pages that were using the Flash plug-in. This also fixes the Beachball of Death. Try this whenever Safari gets slow or freezes. The latest versions of Flash 10.1 and later appear to have improved the situation somewhat, but haven't completed eliminated it.
For this and other reasons Apple switched their websites to HTML in January 2011: http://www.appleinsider.com/articles/11/01/26/apple_revamps_its_public_website_u sing_html5.html

Similar Messages

  • Who else is having Safari freeze and show the spinning beach ball?

    So far Yoyo has been much much better than Mavericks in every way.  However, Safari suddenly just started loading pages very slowly and the spinning ball was almost constantly replacing my pointer.
    Has anybody else had this happen in OSX10 and what was your solution?  I loaded Chrome and all is well again.
    I was beyond angry with OSX9 and it was a useless waste of my time and energy.  Yosemite seems to have fixed nearly all the insipid problems that started with OSX8, but this has me wondering if I'm the only one.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • Why is my MBP so slow and always showing the spinning beach ball thing?

    Got my MBP late 2010 and have had the hard drive replace a few weeks ago, so that is not the problem. It happens even when im just running a few application. Loads of space on the hard drive and everything is backed up. Getting very frustrated. Any help would be appreciated.

    Have you tried repairing permissions from Disk Utility?
    You can also try these two resets.
    SMC reset
    PRAM reset

  • Transferring photos from camera or memory card causes iPhoto to hang up with the spinning beach ball - why

    Transferring photos from camera or memory card causes iPhoto to hang up with the spinning beach ball - why?  This happens only on a 5 year old iMac running 10.6.8.  It is a recent developmemt.  All other machines have no problen with the same card.

    I click on the send feedback everytime it pops up with the force quit, so they'er getting it.
    That sends a crash report. Its doubtful that these are ever seen by a human being, but more likely datamined. Sending feedback reaches an actual person.
    My guess from yourdescription is that the portion of the OS (note, OS, not iPhoto) that manages the importing process is what's crashing.
    Regards
    TD

  • My mac is running slow, the spinning beach ball constantly appears. it seems that when i am in the apple store with fast wifi its a bit better. genius at the apple store checked the hard drive, it's all fine. what can it be?

    my mac is running slow, the spinning beach ball constantly appears. it seems that when i am in the apple store with fast wifi its a bit better. genius at the apple store checked the hard drive, it's all fine. what can it be? can it be a software issue with the wifi?
    also i noted that it has only been doing this since quite recently, before it was fine
    please help!

    First, back up all data immediately, as your boot drive might be failing.
    Step 1
    This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Triple-click anywhere in the line below on this page to select it:
    syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|timed? ?o' | tail | open -ef
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
    The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
    A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
    Step 2
    There are a few other possible causes of generalized slow performance that you can rule out easily.
    Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
    Reset the System Management Controller.
    Run Software Update. If there's a firmware update, install it.
    If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
    If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
    If you have many image or video files on the Desktop with preview icons, move them to another folder.
    If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
    Check your keychains in Keychain Access for excessively duplicated items.
    Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
    If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
    Step 3
    When you notice the problem, launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
    Select the CPU tab of the Activity Monitor window.
    Select All Processes from the View menu or the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, and Idle at the bottom of the window.
    Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
    Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
    Step 4
    If you have more than one user account, you must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

  • Why do I get the spinning beach ball when I try to change from Events to Photos.  How do I fix it?

    Why do I get the spinning beach ball when I try to change from Events to Photos.  How do I fix it?

    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  
    Regards
    TD

  • Safari 3.1.2 bookmarks and the Spinning Beach Ball of Doom

    Safari has been one pile for me. I cannot change the toolbar components - the "Customize Toolbar Link doesn't work, Bookmarks? >
    that's what I see when I go to Save a Bookmark.
    When I go to the Bookmark Menu Item: is what I see.
    To access my Bookmarks, this:
    is the only way.
    as for anything Java related... KA-RASH - THE SPINNING BEACH BALL OF DOOM, and, sometimes, it just spins for the heck of it. I am not happy. Really not happy. and, ya know? You can't just drag it to the trash and reinstall. Or, can you?
    Message was edited by: Kelly Lincoln

    You can't just drag it to the trash and reinstall. Or, can you?
    Custom installs in Mac OS X 10.4...
    http://docs.info.apple.com/article.html?artnum=301229
    "Here's a list of all the custom installation options available with Optional Installs.mpkg:
    * Applications
    o Address Book 4.0
    o iCal 2.0
    o iChat 3.0
    o iTunes 4.7.1
    o Mail 2.0
    o Oxford Dictionaries
    o Safari 2.0
    o X11"
    Have you done any Disk maintenance lately?
    Might try dragging this file to the desktop & reboot...
    /Users/YourUserName/Library/Preferences/com.apple.Safari.plist
    Or even Safe Boot , (holding Shift key down at bootup), off the HD & use Disk Utility from there to Repair Permissions, reboot once more.

  • I just downloaded the new Java update now Safari is slow and I'm getting the spinning beach ball of death.

    Typing in Safari with the new Java update that I downloded today causes the spinning beach ball and slow loading of pages. As usual, Java is causing problems. Just once I would like to see things run without having to depend on Java.

    24Golfer:
    I think there's something more, because it keeps happening to me with the Finder where it says that it is not responding when I go to the Force Quit window.
    Are you saying that the Finder is reported as not responding? If yes, try this:
    Go to Home > Library > Preferences > com.apple.finder.plist
    Drag com.apple.finder.plist to desktop
    Restart computer.
    Monitor to see if anything changes, or Finder is still not responding.
    Good luck.
    cornelius

  • I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it

    I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it it gives me a message saying "Creative Cloud is not open anymore" help!

    Since you didn't include any pertinent info such as the Mac model and OS version you are running, here is some general information:
    Mac OS X: Gray screen appears during startup
    Depending on which OS yours came with originally - and which OS you are now running - you would either need your original install disks - you can call Apple for replacements by giving them your serial number. Or you may be able to reinstall the OS by using recovery (again, depends on which model/which OS).

  • Power Mac G4 MDD 1.25GHz DP often completely locks up in the first few minutes after booting, sometimes with the spinning beach ball, normally with a very high pitched whining noise.

    Over the last few months my Mac has developed a worrying habit.
    Within the first few minutes of starting it up (perhaps on average about 50% of the time) it will completely lock up. This may happen at the Log In screen (if I start up the Mac & then leave it for a while) or during normal use.
    Often the first symptom is a very high pitched (but quiet) whining noise that seems to come from the loud speaker on the front of the Mac. The pointer may freeze at this point, or it may still be moveable for 5 or 10 seconds before it freezes. It sometimes turns into the spinning beach ball during this. Once locked up the only way I can restart the Mac is to hold down the power button on the front for a few seconds to completely reboot the machine.
    Once the Mac has restarted, it usually behaves normally, almost always for the rest of the day. The initial lock up & resulting restart only normally seem to happen the first time I use the Mac that day.
    The only peripherals attached to the Mac (apart from the display, keyboard & mouse) are an ADSL modem, a USB printer and a pair of Apple Pro speakers, and this setup hasn't changed since long before the problems started, so I'm confident that I can discount the peripherals causing problems. I doubt that unplugging the speakers, for example, would have any effect.
    I've run Disc Utility, OnyX and DiscWarrior without anything major cropping up. My instincts (I've been troubleshooting Mac problems for 16 years) tell me that I have a fundamental hardware problem, possibly with one of the 4 RAM DIMMs installed.
    The RAM configuration is shown in the attached screen grab.
    I'm considering removing one DIMM, running with 1.5GB of RAM rather than 2GB for a while, and repeating with a different DIMM removed each time until I can hopefully isolate the dodgy DIMM.
    Do people feel this is a sensible approach, or should I try something else first?
    Many thanks.

    Sometimes visual inpection will show bulging tops/sides., my guess is if it is it's most likely in the PSU.
    Possible cheap fix, You can convert an ATX PSU for use on a G4...
    http://atxg4.com/mdd.html
    http://atxg4.com/

  • Why can't I download PDF files, and why does the "spinning beach ball" keep showing up?

    I have a late 2008 iMac, 3.06 GHz Core 2 Duo, 4 GB 800 MHz DDR2 SDRAM, 500 Gig Hardrive, and I'm using OS X 10.6.8.  In addition, there are three external drives - 750 G Maxtor, 1T Maxtor, and 1T LaCie for Time Machine.  There are only 20 Gigs left of space on the internal hard drive.   The two problems I continue to have are that PDF files are not visible when I click on the download link, and I keep seeing the "spinning beach ball" when I'm trying to work with photos in iPhoto '09 or Lightroom 4.1.  Sometimes it seems like the system is waiting for the 750 G external drive to activate before the beach ball disappears.  Can anyone tell me what's going on?

    There are only 20 Gigs left of space on the internal hard drive.
    That'll slow you down a bit.
    See if disconnecting the LaCie helps.
    See how many of these you can answer...
    See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
    http://support.apple.com/kb/PH7029
    Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
    How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.
    Open Console in Utilities & see if there are any clues or repeating messages when this happens.
    In the Memory tab, are there a lot of Pageouts?

  • Why does my Macbook Pro keep freezing with the spinning beach ball?

    Hi,
    This issue started yesterday. Every minute or so or less, my Mac will freeze up and I cant do anything, and then the beach ball will pop up for 5-60 seconds before going away, my machine unfreezes, and it happens again pretty quickly.
    EtreCheck version: 2.1.5 (108)
    Report generated December 29, 2014 at 4:17:54 PM PST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.9 GHz Intel Core i7 CPU: 2-core
      8 GB RAM Upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:35:25
    Disk Information: ℹ️
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 748.93 GB (539.51 GB free)
      Core Storage: disk0s2 749.30 GB Online
      HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Adware: ℹ️
      Geneio [Remove]
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [loaded] com.globaldelight.driver.BoomDevice (1.1) [Support]
      [not loaded] com.mice.driver.Wireless360Controller (1.0.0d11) [Support]
      [not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d11) [Support]
      [not loaded] com.mice.driver.Xbox360Controller (1.0.0d11) [Support]
    Startup Items: ℹ️
      360ControlDaemon: Path: /Library/StartupItems/360ControlDaemon
      Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
      [loaded] com.coupons.coupond.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
    User Launch Agents: ℹ️
      [running] com.amazon.cloud-player.plist [Support]
      [loaded] com.genieo.completer.download.plist Adware! [Remove]
      [loaded] com.genieo.completer.ltvbit.plist [Support]
      [running] com.genieo.completer.update.plist Adware! [Remove]
      [invalid?] com.nero.HSMMonitor.plist [Support]
      [loaded] com.valvesoftware.steamclean.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Caffeine Application (/Applications/Caffeine.app)
      Dropbox Application (/Applications/Dropbox.app)
      uTorrent UNKNOWN (missing value)
      TuneupMyMac UNKNOWN (missing value)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: Java 7 Update 55 Check version
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      Unity Web Player: Version: UnityPlayer version 4.6.1f1 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Support]
      AmazonMP3DownloaderPlugin101736: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      SharePointBrowserPlugin: Version: 14.1.0 [Support]
      SiteAdvisor: Version: 2.0 - SDK 10.1 [Support]
      CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Support]
      DirectorShockwave: Version: 11.6.8r638 [Support]
    Safari Extensions: ℹ️
      SiteAdvisor [Installed]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Java  [Support]
      XBox 360 Controllers  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          8% Google Chromet
          4% WindowServer
          2% hidd
          0% mds_stores
          0% AppleSpell
    Top Processes by Memory: ℹ️
      266 MB Google Chrome
      223 MB Google Chrome Helper
      120 MB mds_stores
      69 MB Dropbox
      52 MB WindowServer
    Virtual Memory Information: ℹ️
      4.39 GB Free RAM
      2.78 GB Active RAM
      521 MB Inactive RAM
      897 MB Wired RAM
      2.16 GB Page-ins
      0 B Page-outs
    Diagnostics Information: ℹ️
      Dec 29, 2014, 03:43:59 PM Self test - passed
      Dec 29, 2014, 10:20:41 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2014-12-29-102041_[reda cted].crash
    Any help is appreciated!

    Troubleshoot the spinning beach ball

  • I am having trouble with a LaCie 526 monitor working with my new Mac Pro.  When I boot up, I see the sign-in screen for a second, then it disappears, reappears with some of the screen pixelated and the spinning beach ball -- and then freezes. Any thoughts

    The LaCie is connected via DVI to thunderbolt adapter.  It had been working, and then when I switched off the computer and restarted several days later, I see the signon screen flash quickly, followed by nothing, followed by the signon screen and spinning beach ball and it simply freezes.  Any thoughts?

    When you have kernel panics, the pertinent information is in the panic report.
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    In the Console window, select
              DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar.
    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
    If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.

  • The spinning beach ball - why has my MacBook slowed down SO much?

    My MacBook has become terribly slow. I get the spinning beachball almost every time I hit a key now, and I am just about ready to throw everything out the window. Mainly I use my laptop for internet browsing (Safari only), iTunes and iPhoto. I do have third party stuff on my computer such as the software for my Nike Fuelband, and Jawbone Updater for my Jambox. I have Java too, which I probaby don't need. Oh I also have some card games - but those sorts of things I get from the App Store. I don't muck around with settings or anything, because I don't know anything about that! I just USE my laptop. So having said that, I don't know why I would have the spinning beachball as my new sidekick....
    I have followed instructions I found on another discussion (https://discussions.apple.com/thread/5303293?start=0&tstart=0) to test my MacBook. My results are good news I think: Logging in as a guest account, everything runs like I would hope - iTunes opens up quickly, same with iPhoto, and when I look up sites on Safari they load up quickly. I then started in safe mode, and logged in as myself. Excusing the "stuttering" of the graphics and such, I would say that in safe mode things moved along much more quickly. I got the beachball in safe mode but not every time I tried opening something, and only briefly when it did appear.
    My question is, where do I go from here? How do I "clean up" or fix my MacBook so that it runs like it used to? Like I say, I think it must be good news that in those test scenarios my MacBook performs much more like the good old days. Does this suggest that my own account just has crap on it that needs to go? And if so, the big question is, how on earth would I go about identifying the source(s) of the problem and then getting rid of them?
    I have searched some on the forums here but I'm at a bit of a loss because I don't really even know what to search for! As I say, I am a complete user only! I do follow instructions pretty well though, so if anyone could point me to the right help page or give me further advice, I would be oh-so-grateful!
    cheers,
    Lydia

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It changes nothing, and therefore will not, in itself, solve your problem.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The procedure will help identify which such modifications you've installed, as well as certain other aspects of the configuration that may have a bearing on the problem. Don’t be alarmed by the seeming complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac. 
    These steps are to be taken while booted in “normal” mode, not in safe mode, if possible. If you’re now running in safe mode, reboot as usual before continuing. If you can only boot in safe mode, you can still use this procedure, but not all of it will work. Be sure to mention that in your reply, if you haven't already done so. 
    Below are instructions to enter UNIX shell commands. The commands are safe and do nothing but produce human-readable text output, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects. I am not asking you to trust me. If you can't satisfy yourself that these instructions are safe, don't follow them.
    The commands will line-wrap or scroll in your browser, but each one is really just a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it.
    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. Step 1 should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
    Launch the Terminal application in any of the following ways: 
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.) 
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens. 
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid. 
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign. 
    Step 1 
    Triple-click anywhere in the line of text below on this page to select it:
    P=/usr/libexec/PlistBuddy; E () { [ "$o" ] && echo $'\n'$1: && echo "$o"; }; F () { o=$($P -c Print "$2" | awk -F'= ' \/$3'/{print $2}'); E "$1"; }; { o=$(kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'); E "Loaded extrinsic kernel extensions"; o=$(launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'); E "Loaded extrinsic user agents"; o=$(launchctl getenv DYLD_INSERT_LIBRARIES); E "Inserted libraries"; o=$(crontab -l); E "User cron tasks"; o=$(cat /e*/lau*); E "Global launchd configuration"; o=$(cat ~/.lau*); E "Per-user launchd configuration"; F "Global login items" /L*/P*/loginwindow.plist Path; F "Per-user login items" L*/P*/com.apple.loginitems.plist Path; F "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=$(find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l); [ "$o" == 0 ] || printf "\nRestricted user files: %s\n" $o; cd; o=$(find -L /S*/L*/E* {,/}L*/{Ad,Compon,Ex,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do $P -c 'Print :CFBundleIdentifier' "$d/Info.plist" | egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|JMicron|microsoft\.MDI|print|SoftRAID" && echo ${d%/Contents}; done); E "Extrinsic loadable bundles"; o=$(find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print); E "Unsigned shared libraries"; for d in {,/}L*/{La,Priv,Sta}* L*/Fonts; do o=$(ls -A "$d"); E "$d"; done; } 2> /dev/null | pbcopy; echo $'\nStep 1 done'
    Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    The command may take up to a few minutes to run, depending on how many files you have and the speed of the computer. Wait for the line "Step 1 done" to appear below what you entered. The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message. No typing is involved in this step.
    Step 2 
    Remember that you must be logged in as an administrator for this step. Do as in Step 1 with this line:
    E () { [ "$o" ] && echo $'\n'$1: && echo "$o"; }; { o=$(sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'); E "Loaded extrinsic daemons"; o=$(sudo defaults read com.apple.loginwindow LoginHook); E "Login hook"; o=$(sudo crontab -l); E "Root cron tasks"; o=$(syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail | awk '/:/{$4=""; print}'); E "Log check"; } 2> /dev/null | pbcopy; echo $'\nStep 2 done'
    This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    You can then quit Terminal.
    To prevent confusion, I'll repeat: When you type your password in the Terminal window, you won't see what you're typing.
    Note: If you don’t have a login password, set one before taking Step 2. If that’s not possible, skip the step.
    Important: If any personal information, such as your name or email address, appears in the output of these commands, anonymize it before posting. Usually that won't be necessary.
    Remember, Steps 1 and 2 are all copy-and-paste — no typing is involved, apart from your password. Also remember to post the output.

  • Yosemite - Why do I get the spinning beach ball when logging in?

    HI
    I have just upgraded my late 2013 MBPS to Yosemite and am now unable to login at all.  The actual upgrade was fraught, took a long, long time, and I'm not even sure if it completed, although when booting in safe mode it does state that the OS is 10.10.  The problem I have is that I can only login via safe mode, through the normal login, after clicking on any of the user accounts I get the spinning wheel, and nothing happens, even after 15 minutes or more.
    After looking at the problems people were experiencing on the forum, I have disabled the wireless function and cleared the apps that ran on login, but this still hasn't allowed me to login normally.
    Is anyone else having this issue, does anyone know how to resolve it?  Help, I'm at the end of my tether, and can see this fairly expensive piece of kit winging it's way out of the window very soon....
    THanks
    SUnflower

    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  
    Regards
    TD

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