Why no support for past MOVIE purchases?

Why limit this new feature to only music, books, and app purchases? I've bought movies on iTunes too, and now that upgrading to Snow leopard has more or less trashed my iMac and I need to go to a data recovery specialist to save what I hadn't backed up, this would be a welcome addition.
Why no option to download past movie purchases?

Probably because the movie industry has not allowed this.
Why not just do the basics and backup?
There was no option to redownload music before this week.
Things are improving.

Similar Messages

Why no support for iTunes in tiger?

Why no support for iTunes running on Tiger?
WE NEED THIS Apple!

iTunes is completely supported on Mac OS X 10.4. I used, and supported, iTunes on 10.4 for years. If it won't start on your system, something is corrupted. Let us know what version of iTunes you are trying to run and exactly what happens, including error messages if any, and someone can probably provide suggestions. As it is, you're just asking people to guess.
Regards.

How do you find the average bitrate for 1080p movies purchased in iTunes?

Can anyone point me in the direction of how to find the average bitrate for 1080p movies purchased in iTunes?
For instance, Sherlock Holmes: A Game of Shadows on Bluray has an average bitrate of 18.523 Mbps.
Thanks in advance!

Some titles look great from iTunes Store but over the years I have been very aware of distracting banding issues especially in dark/bright areas for example where you'd expect a smooth gery/black gradient but you get discrete bands of greys to black.
Many people say they don't see it, but I'm very sensitive to it.
I'm not convinced it's a pure bitrate problem, more to do with the encoding algorithm. Either way it's a clear disincentive to build a library of this content if you see it.
AC

Lack of support for rented movies

Last night I rented a movie from the AppleTV. It appeared to download okay. But when I tried to play it, all I got was a white screen.
I immediately tried to call Apple support. After a few minutes with the voice response system, it told me they were closed – call tomorrow. Why didn’t the voice response system say that at the beginning?
I called early next morning (6:30am PDT). After navigating through the voice response system, I got a technician who asked for my AppleTV serial number and verified that I had an AppleCare agreement. After about 20 min of research, he told me to unplug the AppleTV, wait 30 sec., then plug it back in and see if that fixes the problem. Well, it did – I could view the movie. He told me the problem is due to the way the firmware handles an HDMI connection – but only with rented movies. What??? The technician then said “good, we fixed the problem you’re good to go.”
I said not so fast – and asked how Apple was going to compensate me for going through the motions of downloading a rented movie, trying to troubleshoot and calling in (only to be told I was SOL), spending 45 min the next morning, and never being able to see the movie due to an Apple hardware problem. The technician put me on the phone with his “supervisor” - again a 5 min wait on hold.
The supervisor asked what was the problem – since I still had 12 more hours to watch the movie (we were talking at 6:30am). Then she had the audacity to say there wasn’t a “technical problem” since un-plugging the AppleTV reset it and I could now see the movie. I told her that I wanted to watch the movie last night and there most certainly was a technical problem at that time - i.e., white screen. She reluctantly said that she would “try” to get me a refund for the movie.
I then asked her how was I suppose to get support in real-time for AppleTV download issues? She again reiterated that their hours are 6-6 and they don’t accept support calls after 6pm PDT. She asked why I didn’t go on-line and seek help on the Apple Web site. Excuse me? I was sitting down to dinner with my family who wanted to watch the rented movie. Going off to a computer to research an Apple hardware problem wouldn’t have been politically correct under the circumstances.
I also told her that the technician wouldn’t talk to me without evidence of a AppleCare support agreement on the AppleTV. Hey, a rented movie wouldn’t play. Why do I need an Apple support agreement to merely get what I paid for? I asked, what if I had just purchased the AppleTV, how would I solve this sort of problem? She said that I could have paid a one time $49 support charge to get someone to tell me to unplug the AppleTV. Mind you, that’s a $49 charge to see a $4.99 movie due to a known problem with Apple’s firmware. Unbelievable!
Given the frustration of not getting the movie to play (at dinner time), no realistic support to fix the problem, and the baffling conversation with Apple’s insensitive support manager - all I was offered is someone will “try” to get me a refund.
Okay, this won’t happen to me again. Because I won’t be renting or downloading movies from Apple’s service. Sorry I bought the AppleTV - wonder if I can get a refund for it?

I agree the OP could not have known to restart the device but I do rather think their expectations after receiving help were unrealistic.
From the Applecare diagnosis it was an issue with the tv that led to the OP being unable to watch their movie when they wanted, not the rental, and technically one would need warranty or Applecare to receive phone based support for the tv.
I accept it was unfortunate the OP's experience wasn't as it should have been and that it was made a little worse by not being able to speak to someone out of hours, although I do see the need for staff to verify that Applecare has been purchased with each caller.
At the end of the day, the OP's issue was resolved and their was no financial loss to the OP. These things happen, it's unreasonable to expect, or fulminate over not getting, some form of compensation, (although it wouldn't be unreasonable to ask for the rental for free without expectation). What sort of compensation does one thing you would get from Canon if your video camera broke down in the middle of filming your sons graduation day ceremony.

Why No Support For HP hd7500s Personal Media Drive?

I have a Personal Media Drive hd7500s (750 gb), installed in the equipment bay, that my HP Pavillion has stopped recognizing. There is power to the drive as indicated by the lights on the front. General Troubleshooting info at this site suggests I attempt to hook it up as an external drive, using the USB connection. Before I can, however, the USB port on the back of the personal media drive appears to have a plastic protective cap on the USB contacts; but I am wary of using any more plier force than I've already applied to remove this unsuccessfully. So I went to this site looking for tech data on my drive.
No matter how many different ways I enter the SKU, the model number, even the serial number of this HP Personal Media Drive, the search returns nothing. What gives??

Apparently HP does not offer support for this device. Seems pretty bad as I purchased mine about a year ago and if I had known HP was not going to support it I would not have purchased it....SUPRISE, I guess that is why they did not tell me!!!

Why no support for the Leica M9 in LR 2.6 RC?

Hi - bemused that there's no support for the M9 in this release (especially as LR is bundled with the M9). Even more confusing as the Standard Adobe calibration profile for the M9 that comes with the LR3 Beta is pretty good (beats the embedded profile that comes with the Leica DNGs) - and this can be added to the LR2.5 profile library with a bit of copying and pasting.
I'd be grateful to hear from Adobe if there's any chance of a good M9 profile making it to the 2.6 final version. Seems a shame to miss this opportunity.
Thanks
Chris Tribble

Hello Chris,
thanks for the nice feedback.
For the moment, I will use LR for the fast preview of all images,
cataloging etc., and RawDeveloper for the fine tuning, as often as the
image permit it.
(sorry for my english!)
Lets hope that we will get through all that without loosing our
perfectly nice temper !
All the best to you,
Alain
Le 11 déc. 09 à 09:39, Chris_Tribble a écrit :
Alain - 1eme - je suis un particulier - aucun fonction chez Adobe.
Aussi -
je m'excuse d'avant pour mon Francais bottant et sans elegance! Je
n'ai
jamais fais des etuded en francais - et aussi mon clavier anglais
manquent
les diacritiques...
>
Quelque petit reponses.
>
>>>> First I have installed the 2.6 version, that is said to work
>>>> alongside the 2.5... but of course, it has replaced it. How to
>>>> reinstall the 2.5 alongside, hase they have the same name ?
>>>
>>> C'est pas la peine - 2.6 est meilleur - vous pouvez rester
>> avec ca...
>
>> ok, mais c'est tout de même juste le contraire de ce que
>> disent sur le site Adobe vos notes d'installation (rien de
>> très neuf non plus en cette matière, hélas, quant aux infos
>> approximatives ou manquantes d'Adobe)
>
CT: Pas vrais je crois - Version 3 beta peut co-exister - mais 2.6
doit
remplacer 2.5...
>
>>>> And then, I have tried to find a M9 profile, read your
>> posts, do my
>>>> job, install the beta 3.0, fond the "M9 Digital Camera Adobe
>>>> Standard.dcp", put a copy of that in any cameraRaw description
>>>> files... and so what ? In 2.6, I only have the choice between
>>>> "embeded" (=incorporé in french) and "Adobe standard" when
>> I select a
>>>> M9 dng file / but I've more choice when I select a M8 dng
>> file (ACR
>>>> 4.4, ACR 3.6, Adobe standard, Adobe standard beta 2,
>> camera standard,
>>>> camera standard beta 2).
>>>> 1. Do I miss something ?
>>>> 2. what should I do to find and use the M9 specific profile ?
>>>>
>>
>>>> Encore une fois - il n'y a pas de probleme...
>>> "Adobe Standard" marche tres bien...
>> moui... si vous le dites... mais il me convient assez mal, et
>> j'aimerais tout de même comprendre pourquoi je ne peux pas
>> charger un profil correspondant à mon M9... je ne comprends
>> pas non plus pourquoi il n'y a pas de profil par optique
>> développé par Leica... et en Suisse, personne de chez eux ne
>> peut répondre à ces questions... alors même que LR 2.5 est
>> livré en bundle avec le m9!
>
CT: Alors - Adobe Standard EST le profil developé par Adobe pour le
M9 - et
c'est le meme qu'on trouve dans LR 3 beta. Selon mon experience c'est
meilleur que le "embedded profile". Pas parfait, mais pas mal non
plus
Vous pouvez vous meme telecharger le DNG editor
(http://labs.adobe.com/wiki/index.php/DNG_Profiles).
>
>
>> je suis professionnel, et très loin d'être heureux avec LR...
>> (ni avec aucun raw developper, pour être franc, ni
>> captureOne, ni... encore que justement, RawDevelopper a des
>> qualités intéressantes - à côté de grande faiblesses... mais
>> c'est encore un autre sujet)
>>
>> mais j'ai bien l'intention de m'accrocher, ne serait-ce que
>> pour la puissance de gestion/catalogage et l'interface de
>> LR... quoi que je n'ai aucune confiance en son bricolage des
>> dng -> donc multiplier les backups des fichiers tels que
>> sortis du m9, etc... on dirait bien que malgré 15 ans
>> d'expérience, nous en soyons toujours au balbutiements du digital !
>>
>> C'est tout de même plus sérieux (du point de vue des
>> résultats) du côté de Leaf (j'utilise un L75 sur Alpa
>> 12SWA)... ça ressemble à quelque chose, mais en petit format,
>> après le m8, le m9 est vraiment encore loin du compte ! Et
>> leur développeur, bien sûr, ne développe... que leurs
>> fichiers propriétaires. Lorsque quelqu'un aura décidé dans
>> quelques années que leur format .mos est dépassé, mon travail
>> sera tout simplement perdu. Sauf à convertir en catastrophe
>> quelques dizaines ou centaines de milliers de fichiers ?
>> Encourageant, n'est-ce pas ?
>>
>>> By the way, I also had this blue pixels lines in the 2500iso
>>>>
>>>> files... anyway to save back the file without this bug ?
>>>
>>> Je ne vois pas cette image .... Peut etre vous pourriez
>> m'envoyer par
>>> email? (mailto:mailto:mailto:[email protected])
>> Je ne l'ai malheureusement pas avec moi, sur mon portable, et
>> n'y accéderai plus avant quelques jours...
>>
>> Leica Suisse (avec qui je suis en relation directe et qui a reçu ce
>> fichier) vient de m'appeler et ils reconnaissent - enfin - le
>> problème.
>> Mais ils ne savent toujours pas si et comment il vont le résoudre.
>> Rien avant l'année prochaine, quoi qu'il en soit, et ce sera
>> fixé, selon eux, soit :
>> - par un nouveau firmware (difficile à croire)
>> - par un passage de l'appareil entre leur mains, avec modif/
>> remplacement d'une partie du soft/hardware
>> - par un échange d'appareil (!!!) si c'est le capteur qui est
>> en cause (l'un de mes M8.2 avait été échangé de même à leur
>> frais après 3 mois, pour d'autres problèmes électroniques) Le
>> problème de ces lignes de pixels bleus sur certaines prises
>> de vue en haute sensibilité est largement débattu sur les
>> forums, et Leica vient de comprendre qu'il n'est pas
>> extérieur au M9, comme ils le disaient il n'y a pas si
>> longtemps... encore une petite bombe à leur actif !
>> Dite-moi si ça vous intéresse et je vous les ferai suivre...
>
CT: J'avais un tel probleme avec le M8.2 - chez le M9 pour le moment
ca
marche!
>>
>> Par ailleurs, ils viennent de me proposer de repasser toutes
>> mes optiques au banc (codées par leurs soins il y a moins
>> d'un an) pour les ajuster une nouvelle fois au mieux au m9...
>> là aussi, ils reconnaissent des failles techniques sérieuses
>> ! J'ai par exemple un summicron 35 asph parfait sur film et
>> sur m8, qui est... flou (sur les bords, et irrégulièrement)
>> sur mon m9 ! Interressant...
>>
CT: c'est vrais que les boittier numerique sont plus exigeant - je
conseil
un contact direct avec Leica a Solms.... Et aussi (si vous n'y etes
pas
inscrit deja) que vous faites appelle pour rejoindre le reseau Leica
Professional. Ca vaut la peine et augment le vitesse de reparation...
>
>>> Je vous conseiller aussi de visiter L-camera forum...
>>> (http://www.l-camera-forum.com/leica-forum/leica-m9-forum/
>>> ) Vous y trouverez des francophones la bas et il y a beaucoup de
>>> bonnes informations...
>> je connaissais, mais les questions en français trouvent
>> rarement de l'écho... et le niveau technique n'est
>> malheureusement pas très élevé, malgré la gentillesse des
>> interlocuteurs.
>>
>
Oui! MAIS j'ai appris des choses la bas ...
>
>>> Bon courage!
>>> Chris
>>
>> Il en faut, en effet...
>> merci en tout cas !
>> (à propos, quelle est votre fonction chez adobe ? Puis-je
>> reprendre contact avec vous lors de mes prochaines
>> découvertes ?) Amitiés, Alain
>>
Encore une fois - bon courage..
>
Dr Christopher Tribble
MOBILE     || +44 (0)7917 473522
EMAIL     || mailto:[email protected]
WEB     || www.ctribble.co.uk
>

Why no support for Nightblade Z97

Dear Sir or Madam,
I'm MSI Nightblade Z97 owner.
Why there is no utility and BIOS support for Nightblade Z97 ?
It has MSI Z97I Gaming AC mobo with Nightblade BIOS.
I can't install and use utilities like MSI Command Center, because software does not support the motherboard. Probably due to Nightblade BIOS.
The support tab on Nightblade Z97's page does not even contains any driver updates and only contains Dragon Fan utility, that is ridiculous.
I wish it had the same BIOS with the MSI Z97I Gaming AC mobo, so i could get the latest BIOS updates and utilities.
Sincerely.

Not really expecting to get an answer to my question (Can I use the Gaming AC's BIOS for the Nightblade?) from the super users here so I e-mailed MSI support. Here's the response...
Quote
Dear Customer,
We don't suggest the behaviour.
The BIOS on our Nightblade webpage particular made for the barebone. We have specific code on the BIOS.
I managed to install the latest BIOS (version 1.90) for the MSI Nightblade Z97 days ago without any problems. Still curious about the MSI Z97i Gaming BIOS so I tried installing it via a bootable flash drive. Unfortunately, the BIOS file cannot be installed as it's not even recognized. So you can only install a BIOS customized for the Nightblade even if the Nightblade motherboard itself is labeled as MSI Z97i Gaming motherboard.

Why do I keep getting a message to go to iTunes support for in app purchases?

Can someone please help me get my in app purchases back?

Why not go to iTunes Support and ask them? That's clearly what you need to do.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

Why no support for GeForce GFX 750 Ti specifically?

Today I received and installed my brand new GeForce GFX 750 Ti, specifically bought for being able to use After Effects properly. My last card was an ATI/AMD FirePro which has no CUDA and thus couldn't use Ae. So I was using it CPU only! Which is total madness.
I was extremely disappointed to realize that my new GPU also isn't used almost at all, and that it's just as slow as my CPU-only! There is... no difference. I expected the difference to be like night and day.
Yes, I have the latest correct driver.
Yes, I have verified that other things using the GPU indeed are much faster.
I have looked through all the settings in After Effects and tried to make it use the GPU, but it just won't. I then saw on some page of compatible cards that Adobe lists all of them except for my card (basically). I didn't believe my eyes. I had no idea such a list even existed, and I especially didn't think that "certain models" of the same brand and model series of graphics cards would not be supported. It makes no sense. Both weaker and more powerful cards in the same damn series are supported, but not my card specifically? That's... unbelievable.
This has got to be a case of them simply having not yet tested my card well enough to call it "support", but it still sounds fishy to me as my card definitely has CUDA and is rather powerful. Much more powerful than other cards supported. It doesn't make sense to me.
Of course, I have it set to "use GPU anyway", but again... it doesn't seem to be used. This kills me. What is preventing Ae from using my card?

Glitchness wrote:
Why didn't you consult with Grympy Man Leeroy whether or not your shoes are approved to walk past his house? Because it's a completely absurd thing?
That's not the same thing at all. Grumpy Man Leroy has no control or anything to do with the sidewalk outside of his property, but if you are purchasing hardware specifically to be used for a piece of software, it would make sense to check the technical specs of that software. This is not absurd; it is common sense. I wouldn't go buy a new engine for my Jeep Wrangler without checking to see if that cool Corvette engine would even fit with the rest of the powertrain in the Jeep. Even a quick check of the AE tech specs page would have told you about the graphics card requirements.
As a side note: There are a lot of (much higher-end) software packages out there that are a lot pickier about their hardware than After Effects.
But let's let the past be in the past. Let's try to solve your problem. (Is returning the card and getting a proper one out of the question?)
Assuming you can't exchange the card, what version of After Effects are you using? As I hope you know, AE really only uses CUDA on the GPU for one thing: acceleration of the ray-traced renderer.
If you're using CC, you can ignore the ray-traced renderer completely. There is a version of C4D that ships with After Effects now (which is huge news). It renders better (and faster) than AE's ray-traced renderer. It's a much, much, much better way to do 3d in After Effects. Make sure you update to the latest version (12.2.1.5 is the latest on as of today).
If you're using CS6, what exact version number are you using? Perhaps updating to 11.0.4 will fix your problem.

Why no support for 3560 Compact series in CNA?

Is there reason why WS-C3560C-8PC-S and WS-C3560C-12PC-S is not supported in Cisco Network Assistent?
According to the data sheets for these switches CNA should be supported. I saw another forum post stating that the Gigabit versions has been added to the supported list as of version 5.7.
"The Cisco Catalyst 3560-C and 2960-C Series compact switches offer both the traditional Cisco CLI for detailed configuration and Cisco Network Assistant software, a PC-based tool for quick configuration based on preset templates."
Best regards
Markus

Please reference the Release Notes for 5.7. They indicate:
With Network Assistant 5.7, you can:
•Manage these devices:
–Catalyst 3560-C switches (WS-C3560CG-8PC-S,WS-C3560CG-8TC-S, and WS-C3560CPD-8PT-S)
Hard to say why the 12-port model isn't listed. It could be an oversight in the release notes. Have you pointed a CNA 5.7 at one to check?

Why no support for AI assets in Edge?

I mean why PS assets?
Many of us left FW behind and migrated to AI because AI is vector based, supports SVG import, and CSS export, but now it looks like all the new stuff like Edge seem to be focusing on integration with PS? What the?

iTunes is completely supported on Mac OS X 10.4. I used, and supported, iTunes on 10.4 for years. If it won't start on your system, something is corrupted. Let us know what version of iTunes you are trying to run and exactly what happens, including error messages if any, and someone can probably provide suggestions. As it is, you're just asking people to guess.
Regards.

Why no support for bluetooth headphones

Why is there no real support on the Iphone 3GS for the BT headphones that Apple sells. No next/previous except voice which is not something really usable. I know that every other phone out there can and does support these functions. So how do we get it to work on the 3GS?
Message was edited by: JohnMullins

Why is there no real support on the Iphone 3GS for the BT headphones that Apple sells.
Because that's the decision Apple have made. No one here is going to have any more definitive insight into their reasoning than you do.
So how do we get it to work on the 3GS?
You don't. Apple would need to add this functionality into a future firmware update. It's not something you can add yourself.
Some people have said that the reason Apple haven't included full Bluetooth remote control functionality is that it would allow other devices to work with the iPhone fully without using the dock connector, which companies need to pay a license to Apple to use. I have no idea whether that is true.
You can send feedback to Apple directly here: http://www.apple.com/feedback/iphone.html

Why was support for CMYK files dropped with iPhoto 6?

In version 5 I used to be able to import CMYK files, I cannot do this in iPhoto 6, which is a royal pain.
When I upgraded from version 5 to 6, CMYK albums that I had imported stayed in the library, and I was able to view and open them (I have defaults set to open in Photoshop).
Now I cannot import CMYK files. I've found iPhoto extremely handy for organizing and previewing files before opening in Photoshop.
Why was this dropped, and will it be included again?
WIll I have to re-install iPhoto 5, import photos to there, and transfer albums from version 5 to version 6?
Mac OS X (10.4.7)

MSsweeney:
Welcome to the Apple Discussions. Although I'm able to import CMYK files into my V5 library, I cannot edit them. I get a no access response even though I have complete read and write access to that particular file. I've not tried CMYK files before. My V4 library will accept and edit the CMYK files however. 'Tis a puzzlement.
Maybe its because Apple's print, book, card and calendar suppliers do not support CMYK.
Do you Twango?

SPWeb.ProcessBatchData - why no support for query-based updating?

I'm aware how to use SPWeb.ProcessBatchData, but for very large lists (10000+ items) it's still very slow if all you want to do is update every single item to have a particular value in one column, as you still have to walk the whole list to build
a massive batch query that you then pass to ProcessBatchData, and the updates issued to SQL server are still much more expensive than needed.
My question is why doesn't ProcessBatchData support query-based updating, where you include a <Where> clause as part of the batch query to indicate which items you want to update?

Only SharePoint team can answer your question I think, but yes it would be better to have the query option, maybe. However, you can still do what you want but doing a little extra work - get all items IDs using the first SPQuery call (passing ViewFields
with minimum fields, you many not need all fields, maybe title and ID) then prepare your xml for process batch.
Thanks,
Sohel Rana
http://ranaictiu-technicalblog.blogspot.com

Why systems support inventory account, not purchase account ?

Dear Sir,
Kindly explain the LOGIC behind system supporting stock account instead of purchase account.
Thanks in anticipation
Regards
Chirag Shah
+91 98202 72322

Hi:
Please adhere to forum rules of engagement ..Do not write cell phone number in your post or private information. Coming to your query please note that SAP provides 3 way processing to goods procured through MM....
This is done based on GR based invoice verification concepts. Upon purchase of goods impacts are generated in FI at the time of MIGO ..Stock Dr and GRIR clearing A/C Cr...Here stock account is debited. Purchase account can be used provided purchase based accounting is active in your system. In 2nd step MIRO or invoicing is done which clears the GRIR Account by debiting it and Generating liability for vendor by crediting it. Lastly you pay off your liability manually or through APP.
Regards

Why no support for past MOVIE purchases?

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