Why people are being referred to iTunes Terms of Sales when unable to make purchases and how it can be resolved?
Why people are being referred to iTunes Terms of Sales when unable to make purchases and how it can be resolved????
Tianechet Longchar wrote:
"Your purcahse could not be completed. Please contact support".
Thats the error message when trying to purchase
I see nothing there that is referring you to the Terms of Sale. You're being told to contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.
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Hi there,
If you are experiencing an issues where iTunes is not recognizing your iPod, then I would recommend taking a look at the article below.
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
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Dear iTunes support,
I have a question, why itunes store charge me afterI download free game for my kid. Game it's said FREE Game. then my daughter 4 years old played the day after that I got email from itune store charge on my credit card. It was happen 4 times already and cause alot of money too. I will not pay all this bills. I'm so upset why Apple let it happen to customer, that is look like all game sneaky to get money from people especially my daughter 4 years old she can't read you will charge money on that game?, I'm a mother who download Free Game and I didn't play attention while she playing. So the receipt I want refund money back from your company.
receipt no.173020047946 amount $72.95 date 06/19/11
receipt no.124018257710 amount $58.94 date 04/25/11
totall I want my refund back is $131.89
That two bills I need my money back to my credit card.
Thank you.You are NOT addressing Apple here at all.
We are all itunes users like you.
There is no phone number to call.
You let your daughter play with your iphone and continue to buy and you think it is somehow Apples fault?
You can set the restrictions that will stop anyone from making these purchases. You have obviously failed to do this. This is your fault. Not Apples. -
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Have you contacted iTunes Support to ask them why the message is appearing (these are user-to-user forums) ? If not then you can do so via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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If you are having an issue with iTunes not recognizing your iPad and iPod on your Windows computer, I would suggest that you troubleshoot using the steps in this article -
iPhone, iPad, or iPod not recognized in iTunes for Windows
Thanks for using Apple Support Communities.
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Hi
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