Why will Adobe Acrobat not load PDF from my work website, but will load on other computers?

Why will Adobe Acrobat not load PDF from my work website, but will load on other computers? I have to log in to a website to get our orders, and we thought it was the website at first, but have since realized it is just my computer with this issue. I have tried uninstalling and reinstalling the software and still it does not work.

You ask "why", but don't provide any information...
What is your operating system?
What is your web browser?
Are you asking about Adobe Reader or Acrobat?
What is your Reader / Acrobat version?
What exactly means "will not load"?

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Adobe Acrobat XI: Create PDF from Scanner

There is a lengthy (2-minute) delay for the scanner window to appear when attempting to Create PDF from Scanner with Adobe Acrobat XI (11.0.09) and Mac OS X 10.10 (14A389). I am using a Canon LiDE 100 scanner, and the latest Canon scanner driver:
LiDE 100 Scanner Driver Ver. 14.11.4a (OS X 10.5/10.6/10.7/10.8/10/9/10.10): This product is a TWAIN-compliant scanner driver for Canon color image scanner.
There is a thread on this subject on the Adobe Community discussion forums at https://forums.adobe.com/message/6852245#6852245

The header/footer information is generated from within your browser. Check under File > Page Setup for you browser to change the options.

WHY WILL ADOBE READER NOT OPEN PDF FILES?

I have just downloaded free Adobe Reader X. When I try to open a pdf file I immediately get a Microsfoft box saying "Adobe Reader has encountered a problem and needs to close" I have Windows XP. Has anyone else experienced the problem and what did you do to fix the problem so pdf files open? Setting in control panel is for al pdf's to be opened by Adobe Reader, and when I downloade, I briefly disabled my anti-virus software. Really frustrating, Can any one help?

We saw the same symptoms as you describe.
It turned out that the new sandbox feature in Reader X is not compatible with Re-Directed "Application Data" folders.
Disabling the sandbox safety feature (via a special registry setting) appears to be a workaround, but somehow we now feel less safe.
Folder redirection involves group policy as used in large corporations with IT teams to manage large numbers of PCs in companies.
For example, in corporate environments, users My Documents and AppData folders are often re-directed at a secure server share, so that people's documents/photos/mp3s they save into my documents are secured on a server, instead of scattered about on various PCs. Home users never use this technology.
However, If you've got Adobe Reader X installed to a different DRIVE to the one where your APPDATA folder is, then you might get the same effect.
I guess this could also happen to peole with Windows installed on their D: drives, and Adobe installed on the C: drive, or similar.

Ios 6 does not send email from icloud via Wifi but will do over 3 g

When I send an email from my icloud account over wifi the email will not go through and I get a message say there is a problem with the server.
But this only happens when connected to Wifi not 3 g
I have an Iphone 4s 32gb
Please help
thanks

Hi Mark,
Sorry forgetting back to you so late, I tried to reply earlier but for some reasin could not find the reply button!
Anyway no this problem is happening over multiple wifi net works, home and the two at the office and I tried one at my cell provider yesterday as well.
any help you an offer will be greatfully recieved! Thanks for replying in the first place!
markwmsn wrote:
Is this just on one specific wifi network (maybe your home network), or has it failed on several?

Why does adobe flash not work in my firefox. i have down loaded it several times. it will work in explorer and chrome.

why does adobe flash not work in my firefox. i have down loaded it several times. it will work in explorer and chrome.

IE uses a different version of Flash than other browsers use. You need to install the Plugin version of Flash for Firefox.
1.Download the Flash setup file from here: 
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. 
Save it to your Desktop. 
2. Close Firefox using File > Exit 
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{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.

Load PDF From Memory using Adobe Acrobat SDK

Load PDF From Memory using Adobe Acrobat SDK

//The below variables are global;
DWORD FileSize;//size of main PDF file
char * lpBuffer;//PDF buffer,please save binary PDF data into this buffer
DWORD dwDataSize;//size of main PDF file
DWORD dwDataIndex;//is a pointer for lpBuffer position.ex. lpBuffer[dwDataIndex]
//write the following code in the initialzation of your application
ASFileSys myFileSys;
memset (&MyFileSys, 0, sizeof(ASFileSysRec));
MyFileSys.size = sizeof(ASFileSysRec);
MyFileSys.open = ASCallbackCreateProto (ASFileSysOpenProc, MyASFileSysOpenProc);
MyFileSys.close = ASCallbackCreateProto (ASFileSysCloseProc, MyASFileSysCloseProc);
MyFileSys.flush = ASCallbackCreateProto (ASFileSysFlushProc, MyASFileSysFlushProc);
MyFileSys.setpos = ASCallbackCreateProto (ASFileSysSetPosProc, MyASFileSysSetPosProc);
MyFileSys.getpos = ASCallbackCreateProto (ASFileSysGetPosProc, MyASFileSysGetPosProc);
MyFileSys.seteof = ASCallbackCreateProto (ASFileSysSetEofProc, MyASFileSysSetEofProc);
MyFileSys.geteof = ASCallbackCreateProto (ASFileSysGetEofProc, MyASFileSysGetEofProc);
MyFileSys.read = ASCallbackCreateProto (ASFileSysReadProc, MyASFileSysReadProc);
MyFileSys.write = ASCallbackCreateProto (ASFileSysWriteProc, MyASFileSysWriteProc);
MyFileSys.remove = ASCallbackCreateProto (ASFileSysRemoveProc, MyASFileSysRemoveProc);
MyFileSys.rename = ASCallbackCreateProto (ASFileSysRenameProc, MyASFileSysRenameProc);
MyFileSys.isSameFile = ASCallbackCreateProto (ASFileSysIsSameFileProc, MyASFileSysIsSameFileProc);
MyFileSys.getName = ASCallbackCreateProto (ASFileSysGetNameProc, MyASFileSysGetNameProc);
MyFileSys.getNameAsASText = ASCallbackCreateProto (ASFileSysGetNameAsASTextProc, MyASFileSysGetNameAsASTextProc);
MyFileSys.getTempPathName = ASCallbackCreateProto (ASFileSysGetTempPathNameProc, MyASFileSysGetTempPathNameProc);
MyFileSys.copyPathName = ASCallbackCreateProto (ASFileSysCopyPathNameProc, MyASFileSysCopyPathNameProc);
MyFileSys.diPathFromPath = ASCallbackCreateProto (ASFileSysDiPathFromPathProc, MyASFileSysDiPathFromPathProc);
MyFileSys.pathFromDIPath = ASCallbackCreateProto (ASFileSysPathFromDIPathProc, MyASFileSysPathFromDIPathProc);
MyFileSys.disposePathName = ASCallbackCreateProto (ASFileSysDisposePathNameProc, MyASFileSysDisposePathNameProc);
MyFileSys.getFileSysName = ASCallbackCreateProto (ASFileSysGetFileSysNameProc, MyASFileSysGetFileSysNameProc);
MyFileSys.getStorageFreeSpace = ASCallbackCreateProto (ASFileSysGetStorageFreeSpaceProc, MyASFileSysGetStorageFreeSpaceProc);
MyFileSys.flushVolume = ASCallbackCreateProto (ASFileSysFlushVolumeProc, MyASFileSysFlushVolumeProc);
MyFileSys.createPathName = ASCallbackCreateProto (ASFileSysCreatePathNameProc, MyASFileSysCreatePathNameProc);
MyFileSys.getItemProps = ASCallbackCreateProto (ASFileSysGetItemPropsProc, MyASFileSysGetItemPropsProc);
MyFileSys.firstFolderItem = ASCallbackCreateProto (ASFileSysFirstFolderItemProc, MyASFileSysFirstFolderItemProc);
MyFileSys.nextFolderItem = ASCallbackCreateProto (ASFileSysNextFolderItemProc, MyASFileSysNextFolderItemProc);
MyFileSys.destroyFolderIterator = ASCallbackCreateProto (ASFileSysDestroyFolderIteratorProc, MyASFileSysDestroyFolderIteratorProc);
MyFileSys.urlFromPath = ASCallbackCreateProto (ASFileSysURLFromPathProc, MyASFileSysURLFromPathProc);
MyFileSys.getParent = ASCallbackCreateProto (ASFileSysGetParentProc, MyASFileSysGetParentProc);
MyFileSys.createFolder = ASCallbackCreateProto (ASFileSysCreateFolderProc, MyASFileSysCreateFolderProc);
MyFileSys.removeFolder = ASCallbackCreateProto (ASFileSysRemoveFolderProc, MyASFileSysRemoveFolderProc);
MyFileSys.displayStringFromPath = ASCallbackCreateProto (ASFileSysDisplayStringFromPathProc, MyASFileSysDisplayStringFromPathProc);
MyFileSys.setTypeAndCreator = ASCallbackCreateProto (ASFileSysSetTypeAndCreatorProc, MyASFileSysSetTypeAndCreatorProc);
MyFileSys.getTypeAndCreator = ASCallbackCreateProto (ASFileSysGetTypeAndCreatorProc, MyASFileSysGetTypeAndCreatorProc);
//These need to be implemented for 7.0 Windows
MyFileSys.acquirePlatformPath = ASCallbackCreateProto (ASFileSysAcquirePlatformPathProc, MyASFileSysAcquirePlatformPathProc);
MyFileSys.releasePlatformPath = ASCallbackCreateProto (ASFileSysReleasePlatformPathProc, MyASFileSysReleasePlatformPathProc);
//MYFileSys Callbacks Functions definations
static ACCB1 ASInt32 ACCB2 MyASFileSysOpenProc (ASPathName pathName, ASUns16 mode, MDFile *fP)
dwDataIndex = 0;
dwDataSize = FileSize;//size of main PDF file
return 0;
static ACCB1 ASInt32 ACCB2 MyASFileSysCloseProc (MDFile f)
dwDataIndex = 0;//set PDF buffer pointer to zero
return 0;
static ACCB1 ASInt32 ACCB2 MyASFileSysFlushProc (MDFile f)
return 0;
static ACCB1 ASInt32 ACCB2 MyASFileSysSetPosProc (MDFile f, ASUns32 pos)
dwDataIndex = (DWORD)pos;
return 0;
static ACCB1 ASInt32 ACCB2 MyASFileSysGetPosProc (MDFile f, ASUns32 *pos)
*pos = (ASFilePos)dwDataIndex;
return 0;
static ACCB1 ASInt32 ACCB2 MyASFileSysSetEofProc (MDFile f, ASUns32 pos)
return 0;
static ACCB1 ASInt32 ACCB2 MyASFileSysGetEofProc (MDFile f, ASUns32 *pos)
*pos = (ASFilePos)dwDataSize;
return 0;
static ACCB1 ASSize_t ACCB2 MyASFileSysReadProc (void *ptr, ASSize_t size, ASSize_t count, MDFile f, ASInt32 *pError)
*pError = 0;
if ( ptr == NULL )
return 0;
DWORD dwRemaining = dwDataSize - dwDataIndex;
DWORD dwReadSize = min( dwRemaining, (DWORD)( size * count ) );
CopyMemory(ptr, &lpBuffer[ dwDataIndex ], dwReadSize );
dwDataIndex += dwReadSize;
return (ASSize_t)dwReadSize;
static ACCB1 ASSize_t ACCB2 MyASFileSysWriteProc (void *ptr, ASSize_t size, ASSize_t count, MDFile f, ASInt32 *pError)
return 0;
static ACCB1 ASInt32 ACCB2 MyASFileSysRemoveProc (ASPathName pathName)
return 0;
static ACCB1 ASInt32 ACCB2 MyASFileSysRenameProc (ASMDFile* f, ASPathName oldPath, ASPathName newPath)
return 0;
static ACCB1 ASBool ACCB2 MyASFileSysIsSameFileProc (ASMDFile f, ASPathName pathName, ASPathName newPathName)
return 0;
static ACCB1 ASInt32 ACCB2 MyASFileSysGetNameProc (ASPathName pathName, char *name, ASInt32 maxLength)
return 0;
static ACCB1 ASInt32 ACCB2 MyASFileSysGetNameAsASTextProc (ASPathName pathName, ASText name)
return 0;
static ACCB1 ASPathName ACCB2 MyASFileSysGetTempPathNameProc (ASPathName pathName)
return (ASPathName)PDF_MEMORY_FILESYS;
static ACCB1 ASPathName ACCB2 MyASFileSysCopyPathNameProc (ASPathName pathName)
return (ASPathName)PDF_MEMORY_FILESYS;
static ACCB1 char * ACCB2 MyASFileSysDiPathFromPathProc (ASPathName path, ASPathName relativeToThisPath)
return NULL;
static ACCB1 ASPathName ACCB2 MyASFileSysPathFromDIPathProc (const char * diPath, ASPathName relativeToThisPath)
return (ASPathName)PDF_MEMORY_FILESYS;
static ACCB1 void ACCB2 MyASFileSysDisposePathNameProc (ASPathName pathName)
static ACCB1 ASAtom ACCB2 MyASFileSysGetFileSysNameProc (void)
return NULL;
static ACCB1 ASUns32 ACCB2 MyASFileSysGetStorageFreeSpaceProc (ASPathName pathName)
return INT_MAX;
static ACCB1 ASInt32 ACCB2 MyASFileSysFlushVolumeProc (ASPathName pathName)
return 0;
static ACCB1 ASPathName ACCB2 MyASFileSysCreatePathNameProc (ASAtom pathSpecType, const void *pathSpec, const void *mustBeZero)
return (ASPathName)PDF_MEMORY_FILESYS;
static ACCB1 ASInt32 ACCB2 MyASFileSysGetItemPropsProc (ASPathName pathName, ASFileSysItemProps props)
return 0;
static ACCB1 ASFolderIterator ACCB2 MyASFileSysFirstFolderItemProc (ASPathName folderPath, ASFileSysItemProps props, ASPathName *itemPath)
return NULL;
static ACCB1 ASBool ACCB2 MyASFileSysNextFolderItemProc (ASFolderIterator folderIter, ASFileSysItemProps props, ASPathName *itemPath)
return 0;
static ACCB1 void ACCB2 MyASFileSysDestroyFolderIteratorProc (ASFolderIterator folderIter)
static ACCB1 char * ACCB2 MyASFileSysURLFromPathProc (ASPathName path)
return NULL;
static ACCB1 ASPathName ACCB2 MyASFileSysGetParentProc (ASPathName path)
return NULL;
static ACCB1 ASInt32 ACCB2 MyASFileSysCreateFolderProc (ASPathName path)
return 0;
static ACCB1 ASInt32 ACCB2 MyASFileSysRemoveFolderProc (ASPathName path)
return 0;
static ACCB1 char * ACCB2 MyASFileSysDisplayStringFromPathProc (ASPathName path)
return NULL;
static ACCB1 void ACCB2 MyASFileSysSetTypeAndCreatorProc (ASPathName path, unsigned long type, unsigned long creator)
static ACCB1 void ACCB2 MyASFileSysGetTypeAndCreatorProc (ASPathName path, unsigned long *type, unsigned long *creator)
static ACCB1 ASInt32 ACCB2 MyASFileSysAcquirePlatformPathProc(ASPathName path, ASAtom platformPathType, ASPlatformPath *platformPath)
return 0;
static ACCB1 void ACCB2 MyASFileSysReleasePlatformPathProc(ASPlatformPath platformPath)
//write the following code in your open PDF file procedure
FileSize = //size of your PDF File;
lpBuffer = (char *)malloc(FileSize);
PDDoc pdDoc = PDDocOpen( (ASPathName)PDF_MEMORY_FILESYS, &MyFileSys, NULL, true );
ASFile asFile = PDDocGetFile(pdDoc);
ASText title = ASTextFromScriptText ("PDF File Name",kASRomanScript);
AVDoc targetDoc = AVDocOpenFromASFileWithParams (asFile, title, NULL);
//Thanks

Adobe Acrobat not down loaded

I paid for Adobe Acrobat but unable to down load to my computer

OS - Windows 8
Browser - AOL
Sophos Anti Virus
John E Ross Mechanical Contractor Inc
5 Conn Street
Woburn, MA 01801
Cell Phone 781 724 7740
Office Phone 781 938 0100
In a message dated 11/15/2013 1:22:40 A.M. Central Standard Time,
[email protected] writes:
Re: Adobe Acrobat not down loaded
created by H.Spector (http://forums.adobe.com/people/H.Spector) in
Adobe PDF Pack (formerly CreatePDF) - View the full discussion
(http://forums.adobe.com/message/5844346#5844346)

Why does Adobe force you to install a "cloud" program before they will activate Acrobat Pro?

Why does Adobe force you to install a "cloud" program before they will activate Acrobat Pro?

If you are referring to the Cloud desktop application, that replaced the Adobe Application Manager (AAM) which is what would previously have been installed instead.

Why can I now not print direct from a PDF from an email

Why can I now not print direct from an email file attatchment

Can you explain in better detail?
Is it when you open the file attachment and attempt to Print?
Is it right-mouse clicking and attempting to Print?
Is it when you print the email itself and expect the attachment to Print?

Adobe Acrobat File vs PDF File

I have 15 computers that are all exactly the same, same hardware and Windows image. These are an upgrade from older systems.
When trying to save a Word document as a PDF, an error message comes up saying there is no program associated with that file, which never happened with the old computers. So after trying to research the issue, nothing helpful really came up. I tried uninstalling and re-installing Adobe Reader and it seemed to fix the issue, but only on one of the computers. I looked into the default program associations in Windows, and realised that there was a difference between the working computer and the others. On the working computer, .pdf files are described as an "Adobe Acrobat Document" whereas on the non-working computers it is described as a "PDF File".
Working
Non-Working
I had also realised beforehand that the icons for .pdfs were different as well on the new computers, but I didn't think much of it until this issue came up. This is the same document on a USB drive but plugged into the different computers.
All I did to fix the new computer was re-install Reader and it works, so I'm not sure why it didn't on any of the others. I even tried repairing Reader and that didn't do anything. I used the same install file for all of them as well, the latest version right from the Adobe site (AdbeRdr11009_en_US.exe)
I'm fairly lost now after not finding any information on this issue online, so now I come to the forums for help.

So I finally got this fixed today, and documented all my steps. I had checked the registry using regedit first, and the entries seemed the same for the computers, but it does still seem to be a registry issue. I had checked the .pdf entry and the AcroExch ones and they seemed fine. The "pdf_auto_file" seems to be the cause of the issue.
1) I used the "Adobe Reader and Acrobat Cleaner Tool" that Pat Willener linked above.
2) Run CCleaner registry cleaner. The first time you run it, it should have this:
Open with Application Issue    "C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe" "%1"    HKCR\pdf_auto_file\shell\Read
Run it again after that and it should have this one:
Invalid or empty file class    pdf_auto_file    HKCR\pdf_auto_file
You can run it again if you want and it will have this, but you can also just open a .pdf after installing Reader and choose Reader as the default program:
Unused File Extension    .pdf - pdf_auto_file    HKCR\.pdf
I ran the regular CCleaner cleanup as well, but I don't think it's necessary. Still a good thing to do anyways though.
3) Install Reader, easy enough.
It should work fine after this. I noticed that after restarting the desktop and start menu icons were gone, so just running the install again as an update puts in back in the start menu where you can make a desktop icon again if you need.
Thanks for the help Pat Willener and Bernd Alheit

When will Adobe Reader support interactive PDF elements on iOS?

When will Adobe Reader support interactive PDF elements on iOS? I don't want to hear the line that Apple won't allow Flash. Adobe needs to get a workaround PRONTO! We need detection of simple buttons and support for Mp4 and f4v - as exported inline by inDesign when creating PDFs.

Pat Willener, Thank you for your message. I have done what you suggest. I could have sworn I started this topic in the general Adobe Reader discussion. So I have also placed a copy back where I thought I first had it so it can be found by other Windows users who, like me, are creating PDF files because they are meant to comply with an international cross-platform standard and not simply be the domain of one platform over the other.
*******Enhancement / FMR*********
Brief title for your desired feature: Support for interactive PDFs
How would you like the feature to work? When I add a transparent frame containing a basic Adobe Media encoded mp4 or f4v video, export to interactive PDF from Adobe InDesign, I want the PDF and its interactive videos to work on iPads. See an example file here: ***EXAMPLE PROVIDED*** Click the lefthand top and bottom corners to bring up interactive video elements which should open in floating window, maximized, then have an exit button to close and continue reading the PDF. Of course, this does not function under Adobe Reader for iOS. You also need to attend to audio files embedded in the same way and allow an exit button to close the audio window so the reader can continue reading the PDF on Windows.
Why is this feature important to you? I create eReaders for schools across the whole country and they are taking up iPads at an unprecedented rate. If Adobe do not produce a solution for interactive PDFs on iOS then I will no longer use InDesign, Acrobat, Adobe Media Encoder or Photoshop to create works in the future. You're looking at a massive education market that will leave Adobe behind if this is not acted upon very very soon. For some publishers it's already too late and they have moved to app based creation tools.

Accidently deleted Adobe Acrobat Professional 7.0 from WindowsXP

I accidently deleted Adobe Acrobat Professional 7.0 from my WindowsXP at work. The thing is, there are still Adobe Acrobat Professional 7.0 icons. The icons look like a piece of paper with symbols on them. When attempt to open, it cant open it. I tried a system recovery and was not successful. After a day or researching, I still haven't found a solution. If anyone can help me, I would greatly appreciate it! Thx

The obvious answer is to reinstall Acrobat, but I imagine you have ruled that out for some reason. Can you say why?
Also, this is the InDesign forum. If you have questions specific to a program, you will get better help in that program's forum.

Why does Adobe Acrobat now control the photos on my pc?

Why does Adobe Acrobat now control the photos on my pc?

Hi,
Thank you for your reply.
After I downloaded Acrobat, Adobe Reader tries to control viewing of my photos. When I plug my digital camera into the PC, all the files are labeled “PDF”; the files still have the .jpg extension, though. For photos on my PC, when I try to open them, Adobe reader insists on opening them, but it can’t, and I get the message:
“Adobe Reader could not open photo.jpg because it is either not a supported file type or because the file has been damaged”
I attached several photos to an e-mail that I sent after downloading Acrobat, and I could not open the photos before sending the e-mail (in order to verify that they were the correct photos before I sent the e-mail). Adobe Reader was my only option when I clicked “open” to view a photo, and it would not open the photo.
I assume that I did something during the Acrobat download process that has caused this situation. My plan is to uninstall Acrobat and then re-install it and this will hopefully remove this situation.
Any suggestions you have about this situation would be greatly appreciated.
Doug McLean
469-766-9679

Acrobat 7 wont pdf from IE8

Hi
I am trying to PDF online reports from Internet Explorer 8. Adobe acrobat starts the PDF then sort of hangs. There is no error message. On checking the print job I find the status as error. it works fine when using firefox but the reports dont work on firefox..
anyone have any ideas on what I can do? I am trying this on a windows 7 32 bit system.

Keep in mind that Acrobat's support for Windows 7 (any flavor) began with Acrobat 9.2.
(See: http://www.adobe.com/products/acrobat/faq/ )
"If you own Acrobat 6, Acrobat 7, or Acrobat 8 software, you are eligible for an upgrade to Acrobat 9. An Acrobat 9 upgrade can be purchased through your Adobe reseller or the Adobe Store. Upgrading to Acrobat 9 will ensure compatibility with Windows 7..."
A matrix that is helpful —
(Acrobat PDF-capable web browsers and PDFMaker-compatible applications (Acrobat 6.x - 9.x on Windows and Mac OS))
http://kb2.adobe.com/cps/333/333504.html
Scroll down - MSIE is after MS Publisher entries.
Be well...

Why has adobe acrobat changed the dimensions of my original jpeg file?

Why has adobe acrobat changed the dimensions of my original jpeg file? I uploaded an A3 jpeg file and adobe converted it to pdf but the scale is all wrong. Why is this? What can I do about it?

Normally if you open a graphic in Acrobat, it automatically adjusts the PDF to the size of the graphic. It sounds as though you are doing something else to create a PDF. It would help to know how you created the PDF, you seem to be suggesting you did it with an online tool and not Acrobat. In that case you should go to the appropriate product forum.

Why will Adobe Acrobat not load PDF from my work website, but will load on other computers?

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