Why won't show buttons only on this PC player?

Both me and a friend of mine have just made (separately) a few menus for one client...the menus I've done all use a simple one layer transparent png file (done in photoshop) of arrows next to each video which SHOULD highlight as you roll over the text...My friend also did a few menus (on his mac) but used psd files which have buttons on separate layers as well as a text highlight when rolled over...
Problem is while these burned DVD's with our menus play fine on macs and even set top players, even on a player called Interplay on a PC, both his and my menus will not HIGHLIGHT on Windows Media Player - ie, the arrows on my png file won't show up at all ever, on Windows player, even latest version. You still get the mouse turning into a hand/finger when you roll over a button, but there is never any icon/arrow showing up as it should, next to the text one rolls over - do you have to use something other than psd or png for Windows Media Player, or what is a fix for this Windows thing, what advice can you give - client (and us) not happy. They say it MUST be able to play correctly on Windows Media Player (as it's the most pervasive).
We are both using DVD SP 4.2.1.
Thanks
K

Actually the problem is Windows Media Player. WMP is well know for being the buggiest DVD player around. All the PC hardware manufacturers are well aware of how buggy WMP is so they all include a more reliable program for playing DVDs. Typically PowerDVD or WinDVD. HP installs WinDVD on every PC that has a DVD drive because they know how unreliable WMP is. I think Dell installs PowerDVD. If you check with your client you will find that they have something more reliable than WMP already installed on their computer. Use that.

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