Why would apple sell me a returned iPad as a brand new product?
I have been a preacher of the Apple gospel since I spent $4000 on my first Mac 2si and started my career in 1991. I have bought almost every version of Mac and I am running 5 in my office. I have lost $1000s in bad tech and bad products over the years, but I have stayed loyal. Now I find I bought a repackaged product as new. You cannot believe my letdown. To me it's like finding out the pope is a criminal. Apple has deceived myself and others. Best Buy's employee said I was not the first to suggest I bought a returned product repackaged. Apple has become another greedy capitalistic corp who cares nothing of us and only of the money! Or we're they always like this. I have no god anymore. Retribution is entitled!
Here's the model numbers of the various new iPad 2s.
Look on the back of yours to see what model you have.
iPad2 (Wi-Fi) A1395
iPad2(Wi-Fi/GSM/A-GPS) A1396 (Verizon)
iPad2(Wi-Fi/CDMA/A-GPS) A1397 (AT&T)
Cheers, Tom
Similar Messages
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The unlocked IPhone 4S models will not be available until November, Why is that? Why would Apple do that? I should be able to buy a factory unlocked Apple iPhone 4S when it comes out! I travel all over the world, and so that is why I need one like that. It is unfair to the consumer, and frankly turning away customers like myself willing to pay high dollar to Apple for their product, who can I speak with to complain about this, because I know their are factory unlocked iPhone 4S' sitting in a warehouse somewhere just waiting to be shipped, and I want one. I know why, cause Apple signed contracts with each carrier so the carrier could increase their sales making customers sign 2 year contracts, I get it, I own my own business, but the delay of releasing factory unlocked ones is just not right and I should be able to buy one without having to buy it over in the UK where it is unlocked when it comes out right away, I should be able to buy it in my own country! These business practices we practice in the US need to stop, their is a demand that needs to be met with consumers like myself who don't need subsidized iPhone's with 2 year contracts with carriers and don't mine paying full price for an unlocked one, it is unethical in a sense, forcing the customer to buy it with a carrier contract and NOT giving the customer the option to buy it full price and own it themselves, OR, making the consumer wait a month for that option to be available. THEY SHOULD BE RELEASED AT THE SAME TIME!!!!!! THAT IS THE RIGHT THING TO DO!!!!!!
Apple can contact me and I will proudly pay for one. But making me wait a month for an unlocked one, puts AT&T, Sprint & Verizon's interests before mine, and that is not right, for it is MY money that keeps you guys in business, so my best interests should come first!!!!!!!!!!!!!!!!!!!I understand your frustration, but when any form of rationing is required you have to prioritise. The number of unlocked vs packaged phones will be quite small and the number of unlocked buyers wishing to upgrade immediately will be smaller still. Against this you have the corporations sharing $billions between them.
It would, you're correct, have been fairer to release all at the same time, but fairer doesn't come into it: it's business. -
After installing new itunes version why would I have to restore my ipad to factory settings and now it is doing nothing. itunes won't work ?
Please help me ! I don't understand why I had to restore to factory settings and then when I tried to re-sync it kept telling me iTunes is not working. Why ??
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I am having same problem with apple tv need 4.4 version and can not find solution this a brand new product out of box yesterday why would it not already have updated version. I am getting frustrated that I can not get this mirroring icon to work. I have tried all suggestions in this thread and nothing works. I also hooked up to laptop through iTunes with micro USB nothing!!!
The new appletv software came out 2 or 3 days ago, how would Apple get it on the device in the box in a store?
Why don't ou update the appletv software? -
How can i transfer apps from an ipad to a brand new ipod?
How can i transfer apps from an ipad to a brand new ipod?
All of your apps should be on your computer.
Just sync them to the new device.
You can also redownload
Download past purchases - Apple Support
Not all apps are compatible with both iphone/ipod and ipad. Some are universal. -
i got my iphone 5 as a gift from my friend when he went on a business tour to Dubai. i have a got problem with the native camera app and i contacted the customer care more then 3-5 times and they finally gave me a solution to check with the service centers avialble in my city. i went all the way there from my place and they said you cant service your phone over here since its has been bought outisde India ! then why do APPLE ship phones ? why do they have REGISTERED SERVICE CENTRES in India ? why do they sell apple products with the tag INTERNATIONAL WARRANTY ?
There is a problem insofar as you did not buy the phone. Any warranty would therefore apply to the buyer. What I would suggest is this ...
With the receipt in your hand, telephone the store where it was purchased. Explain the situation and ask them how you should proceed. You may find they'll only deal with your friend but if he/she is willing, it can still be pursued in your friend's name.
Once you have agreed a way of getting it serviced you will need to return the phone, and as I suggested, by a registered post system that requires proof of delivery. Most postal services do this.
Pack the phone, preferably in its original box and surround it with extra packing. You do not want anyone to have grounds to say it was further damaged in transit.
Include a dated letter stating what the fault is and affix to that a copy of the receipt.
I hope you are successful. Thank you for the star. -
Would apple online store sell opened box ipod or macbook as brand new?
I really hate used stuff even open box.
If I buy something which already realeases half an year, I feel uncomfortable to buy it. Cause I'm wondering if it is opened box or returned product. I shopped at bestbuy and homedepot. Saleassitant tells me it is brand new, however you could see a lot of scratches on it. DEFINITILY USED! I do not have experice to buy stuff from apple store. Anyone knows?
I only bought ipad 1st generation here cause I preorder it. I know it's brand new.
I asked apple store assistant, they tell me if customers return something, all products will be shipped back to apple. Is it true??
How could apple deal with these products? It's impossible to sell all theses products as refurbished on the official apple website.
How do you guys think about this?No store should sell open box stock as brand new, though some will say that it's new but open box or demo. If you believe you were sold an opened iPad as new, not designated as open box or a demo, go back to the store and talk to the store manager.
Note, however, that the original iPad was discontinued back in March of this year, so if you just purchased an iPad 1, it's highly unlikely that it was new stock, particularly not from an Apple Store (and by that I mean a store owned and operated by Apple themselves).
Regards. -
Why do I have other people I cloud on a brand new iPad bought direct from Apple
hi
i bought my husband a new ipad direct from Apple and when we go to set it up it has 2 other peoples iCloud details on it. We don't know who they are and considering its brand new it doesn't make any sense. Has anyone else had this issue? if so how did you resolve it please. I have tried to get in contact with my supposed contact person at Apple but he has not replied. When I ordered them he told me to contact him for support
thank youas I said something is NOT right
your iPad is NOT new if it already has an Apple id attached to it
try putting the serial # into this genuine Apple Tool
https://www.icloud.com/activationlock/
and see what it tells you -
This is totally reasonable. That being said, understanding this is neither a "suggestion" nor an "idea", I was wondering how great it would be if the new Apple TV would have built in Radio Frequency control capability for all HT products. Comcast has RF control with it's new x1 box but it does not work with other components like a DVR, AV Receiver or other HT devices. Logitech offers remotes that one has to program with all the codes per individual manufacturer but this still requires an RF base station and external blasters.
If the Apple had a relationship with the different audio/video manufacturers so that one could simply use an Apple TV remote ( or optionally use ipad, iPhone, MAC ) to control everything HT, then this simplicity would capture a huge audience in a big way!! Of course..........this is not a suggestion or an idea :-).
Faithful Apple Fan, BPACKYou can submit feature requests to Apple customer service.
I was wondering how great it would be if the new Apple TV would have built in Radio Frequency control capability for all HT products.
No idea what you mean by HT devices, but it is unlikely Apple would release a product to support 3rd party devices. On top of which changing the ATV remote to be RF instead of IR would break all the existing remotes that are able to work with ATV. And would be MUCH more expensitve.
Comcast has RF control with it's new x1
Only becasue they HAVE to because they only provide one actual cable box, with other dumb box termtinals. So remotes have to be able to work in other rooms since they all have to connect to the real cable box.
but it does not work with other components like a DVR, AV Receiver or other HT devices.
Right, since once you switch to RF you break compatablity with all the other IR devices out there which is pretty much 99% of them.
If the Apple had a relationship with the different audio/video manufacturers so
Apples whole business model is locking out other manufatures. -
WHY VERIZON TOOK AWAY A SECOND UPGRADE TO REPLACE A BRAND NEW PHONE THAT WAS DEFECTIVE
I have had a cellular account for many years with Verizon. I currently have three (3) lines on my account. (removed), which is my phone, (removed), which is my husband’s phone, and (removed) which is my son’s phone.
I upgraded my phone to the Ipone 4 in 2012 under my son’s line (5841), so this line should be eligible for another upgrade this year.
In April 2014 I upgraded my husband’s phone under my line (9835). We originally upgraded to the Moto X, and I was charged the $35.00 upgrade fee. Unfortunately the Moto X had multiple issues and your tech support could not figure out how to fix the bugs so they replaced the first Moto X with a second one, that still had issues, so we were sent a third one, but Tech Support couldn’t get the phone activated. Since we went through three (3) Moto X’s and your Tech support admitted this phone is known for certain issues, a supervisor overrode the 14 day return rule and allowed us to choose a different phone for the upgrade. My husband wanted to go back to the Droid Maxx, which is what he originally had and loved. I had to pay $99.00 for this phone. The supervisor had to get my permission to extend my contract under this line (9835) an additional two (2) months since we were switching the original upgraded phone to a different one and I of course agreed, whats another two (2) months. I was not charged $35.00 a second time.
When I went on line to see when the (5253) line would be eligible for upgrade so I can upgrade my Iphone that is now two (2) years old and starting to have serious issues, I saw that this line is not eligible until August 2016, which means your company is claiming we already did an upgrade for 2014 which WE DID NOT.
On August 25, 2014 my husband called tech support about the Droid Maxx as it was having DATA issues, it would not send or receive pictures and kept saying Data Error. Tech Support did a hard reset, which did not fix the problem. It also stopped taking pictures and a few other problems with it so Tech Support sent us a new Droid Maxx under the manufacturer’s warranty since the phone is under one (1) year old. But Apparently whoever put in the order put it in as a upgrade happening on August 25, 2014. When I called to get this straightened out, I was advised that on May 20, 2014 we upgraded to the Droid Maxx so this line is not eligible for upgrade until May 2016. I tried to explain this was NOT an upgrade it was an override of the 14 day return rule to allow us to change the upgraded phone to the Droid Maxx since the original upgrade phone the Moto X had multiple issues that could not be fixed by your company. I am now being told that I autherized a second upgrade under the 5253 line for the Droid Maxx which is NOT TRUE. I would never have authorized an upgrade for a second line to replace a BRAND NEW PHONE that was an upgrade on the 9835 line. That makes no sense whatsoever. It was not our fault that the Moto X is a phone that has issues that is no fault of ours, so why should I be punished and have an upgrade taken away from me in order to replace a Brand New Phone that didn’t work?
I talked to customer service two days ago and promised a call back to resolve this in 24-48 hours, but I never got a call back.
I have been a loyal customer of Verizon since I have been out on my own. I had Verizon landline for many many years and went to Verizon Wireless when they became available. I have talked many many friends into switching to Verizon because their customer service has always been top notch and I always felt like this company cared about its customers. But to have this happen just has me speechless.
As I explained above, my phone needs replacing very soon as it is two (2) years old. I can’t get voice messages that are clear, it drops calls, even with full bars, it doesn’t ring half the time when someone calls me. I have been told on numerous occasions that someone has tried to call me but it went straight to voice mail, but my phone is always on, it showed no miss calls, nor did it ever ring so the calls aren’t even going through. It has had a hard reset a few times, but the issues are just getting worse. I am not going to upgrade under my son’s line 5841 in November because I am not going to extend his contract for two (2) more years. He has an old flip phone that is four (4) years old and if that phone goes up, how will he be be able to upgrade if I have to use his upgrade?
I am asking that you please look into this matter and correct this upgrade issue. The 5253 line should be eligible for an upgrade now, not in 2016.
Thank you for your assistance in this matter. If you need to contact me you can try calling my cell at (removed). (If the call will go through)
Thank you
(removed)
Looks like US Cellular has a promotion going on where they will buy out my contracts if I go with them. Guess I will be leaving Verizon since they refuse to do the right thing.
>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderatorshoostar, I'm sorry this had to occur on your new phone. In your post, I show you were heading back to the store to exchange your device. Please let us know if the store reps were able to resolve your issue or if they simply exchanged the phone. When a customer has an issue with an application, we always first recommend removing the application off the phone. If you are able to remove the app and still have issues or are not able to remove the app, the second suggestion is a master reset. I have listed both options below for your convenience.
Steps to remove an application below:
Note: Applications included with the Android Operating System may not have an uninstall option.
From the home screen, select the App menu.
Select Settings.
If the application icon is missing, select App menu filter (located at the top) then select All apps.
Select Applications.
Select Manage applications.
From the All tab, select an application.
Select Uninstall.
Select OK.
Select OK.
Steps below to perform Hard/Master Reset:
Note: Performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications.
From the home screen, select the App menu.
Select Settings.
If the application icon is missing, select App menu filter (located at the top) then select All apps.
Select Privacy.
From the Personal data section, select Factory Data Reset.
Select Reset phone.
If presented, enter the current passcode or draw the unlock pattern.
Select Erase Everything.
Allow up to 3 minutes for the factory data reset and reboot processes to complete, then perform initial activation and setup. -
Why is Motion 4 Upgrade running sooo slow on my brand new MacPro 8core?
Hi I realize that buying an 8.core MacPro in 2012 is buying a 3-year old machine, and FinalCut Studio, with FCP7, & Motion 4 Upgrade is buying an ancient software nobody at Apple seems to care much about anymore, but it happens to be the software I need for the work we are doing.
I used to run Motion 3 on a MacPro G5 and it ran pretty well. But I did NOT expect that Motion 4 Upgrade would run at an absolute achingly slow snail's pace on a brand new Intel MacPro that has more than twice the processing power of my ancient G5. You spend all this money to upgrade and would expect that an Apple software like Motion should run amazingly fast on this much firepower.
That said, i'm hoping that someone can give me a clue to help me figure out how to make it run better. At least fast enough to be able to try out a few effects on some, say, text, on a 20 second animation and not have to wait 25min for a render three letters of text.... ???!
Could my MacPro have a massive hardware defect? I also run Final Cut Pro 7 and also find it does not perform particularly fast. I am no newbie, having used these softwares for years and also work as an editor. I've thought maybe it'S some problem with RAM filling up and eventually choking, since it seems the longer I work on something the slower Motion gets. But everything i've tried has failed to improve it, even reinstalling. I'm running Lion (10.7.4) and have found that it has been a nightmare getting it to run correctly. Could that be a cause? It's causing me to get depressed and give up on Macs. Never thought I'd say that!
Thx for any help!
fjUPDATE: After quitting and reopening the same project that was extremely slow, it performed better? I then worked in it for a while and it seemed to work ok, but then after I clicked on the layers editor to close one of the layers Motion just ground to a halt! So it seems there is a bug within Motion, at least on my machine. If I close and reopen the same project the performance returns.
Is there a possibility that the version I purchased has a bug? Is this a bug others have? Or is this an issue with my MacPro? In any case, it makes working on anything of any kind of complexity in Motion 4, even low complexity text effects, virtually unuseable.
Any feedback from others as to this problem? Input greatly appreciated!
Model Name: Mac Pro
Model Identifier: MacPro5,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.4 GHz
Number of Processors: 2
Total Number of Cores: 8
L2 Cache (per Core): 256 KB
L3 Cache (per Processor): 12 MB
Memory: 16 GB
Processor Interconnect Speed: 5.86 GT/s
Boot ROM Version: MP51.007F.B03
SMC Version (system): 1.39f11
SMC Version (processor tray): 1.39f11
Serial Number (system): CK20903MHF8
Serial Number (processor tray): J520102VSBH8C
Hardware UUID: A7F2B633-11A2-5313-8DA6-C6277DAF5ABF -
Returning Broken iPod Classic for new Product
I have a defective 30GB iPod classic. I bought a new one, but still have the old one. Will Apple take the old one as part of a trade in for a new product?
As part of a recycling program they will give you 10% off towards the purchase a an iPod at an Apple Store.
Or you can sell it for parts. -
How long b4 Apple does something about WiFi not workin on BRAND NEW macbook
I've got a brand new Macbook Pro and I feel very stupid about buying it, as I can't use WiFi in 9 out of 10 places I go. Never had this problem with my G4 and all the other people who go to these same WiFi hosposts don't seem to have a problem. Honestly, I've tried every trick, every suggestion on every post on every forum. NOTHING solved the problem.How long before Apple addresses the problem?
When I had the wireless upgrade kit installed into my PowerMac G5 Quad, it suffered exactly the same problems. Dropped connections at random, yet my original PowerMac G5, sitting right next to the Quad, full signal every time.
Apple tech support couldn't shed any light on it, so I performed an erase and install. Completely wiped my hard drive and reinstalled from scratch.
Wireless worked perfectly from there on, still does, no problem.
With the 2 MBP's, I performed an erase and install prior to using the machine proper and neither have had wireless problems. The 15 inch was returned due to a grainy screen and I upgraded to 17".
All I can suggest, from my own experience, is to back up your user data etc, perform an erase and install, log into your network during first start up after reinstall. Worked fine for me. -
Is my ipad refurish or brand new take a look this ?
i'm purchase ipad 2 3g i want to know is my item refurished or brand new how come when i check coverage on apple site is show like this>>
i bought in bestbuy and a register say brand new , thnksSorry, but I have no clear idea what it is on that web page you feel to in any way be unusual. If you're referring to the request for purchase date, it may be that Best Buy's system hasn't yet provided the purchase information to Apple. If you have any questions about your purchase, contact Best Buy.
Regards. -
Please if u have any answer let me know I'm very disappointed in apple they sell their product world wide but applications are not available
thank u
<Email Edited By Host>This is a user-to-user technical support forum. You're not addressing Apple here. Nor is anyone but spammers likely to respond to you by email.
Yes, you can use your iPad in South Africa. All of the built in apps should work just fine.
If you want to submit feedback directly to Apple, used the Feedback page:
http://www.apple.com/feedback
Best of luck.
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